Uberall CoreX

Great Yext analog

Comments: I was searching for a Yext substitution. I found Uberall, I have a call with their representative. Our company tried a tool and it worked for us.

Pros:

Price per location/number of directories your business will be submitted, the ability to create custom pages with a builder.

Cons:

I have only positive experience while been using Uberall. I don't have anything in mind that is really would bring me negative experience.

Momentfeed user

Comments: Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)

Pros:

My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.

Cons:

One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).

Good Account Manager, Ok Product

Comments: Some updates went live quickly.

Pros:

The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.

Cons:

The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.

Multiple locations? Need help managing them? Uberall is your key

Comments: In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.

Pros:

The ease of implementation and changes

Cons:

I really can't think of any right now.

Alternatives Considered: Yext

Switched From: Yext

Reasons for Switching to Uberall CoreX: The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots.

Taziki's MomentFeed Review

Pros:

The MomentFeed team is incredible to work with. They are easy to access and solve problems quickly. They are making massive strides in development this year to what was already a great product. MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level. MomentFeed has been a game-changer for Taziki's!

Cons:

I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience.