17 years helping British businesses
choose better software
Local product
What is Halo?
Halo will transform your case management. Experience a client centered system, that's easy to use and focused on providing you with data that's both easy to use and meaningful.
Go paperless, only ever enter data once and work with your team around a single case file. Halo will streamline your processes saving you time and money.
We can offer an off the shelf solution or will work with you to tailor the system to your needs. Get in touch and find out how we can help you.
Who Uses Halo?
Health and Social Care sector - Substance Misuse, Needle Exchange, Domestic Violence and Sexual Abuse, Mental Health, Anti-social Behavior.
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Reviews of Halo
Review for Halo
Comments: it is a good software
Pros:
Once you have have been shown how to use it, it is very easy to follow. You can change your password easily using forget password without any restrictions. You can also change the password to what is easier for you to remember. You can securely access Halo away from your office.
Cons:
When Halo does not work or allow you to log on
Halo User
Comments: I have always found the Halo system to be a reliable and cost effective.
Pros:
The Halo system allows workers to concentrate on what they are employed to do, by minimising the time they need to spend entering data. The system covers the majority of features we need and can be tailored to meet bespoke requirements.
Cons:
Like any IT system Halo can suffer from problems. When this happens they have been address quickly by the Halo team and fixes found, even when the problem is out of their control. I.E. a local network error.
My HALO nightmare
Comments: Very Poor, there is always an issue around using the software whether it is performance of errors within the software, the software is also very dated in terms of cross platform functionality - no secure mail gateways for example, inconsistent working practices in updating demographics etc
Pros:
that it attempts to meet the needs of a specialist area of clients
Cons:
That it is very poorly designed and integrated, it seems to have accreetd over time, there are a massive amounts of inconsistencies and bugs within the software
Footwork Solutions Response
6 years ago
We are very sorry to hear that Halo hasn't met up to your expectations. Please get in touch with us directly so we can look at resolving these issues for you. Many Thanks, Halo.
My feedback
Comments: Overall I think Halo is a great system and it has improved a lot over the last 10 years. The Caseload Manager is such a beneficial tool and has allowed us to keep on top of our caseloads and to-do lists. The Halo Support team have been very helpful.
Pros:
The different functions and facilities, for example: Caseload Manager, SMS texting, Multiple contacts via the Calendar, Client Journal, TOP Tracker. I also think there is a good range of reports available to use, which is really useful when I am asked for statistics.
Cons:
I would like the Client Update form to be journey level rather than episode level; that way when someone updates a client address or contact number, this will update on all episodes within the journey. I also find the system quite slow at times, but I am unsure of whether this is a Halo issue or an I.T issue.
Halo review -
Pros:
Can upload PDF and Word documents and attach them to a particular patient's record - a simple drag and drop manoeuvre
Cons:
Halo Calendar very slow and not fit for purpose - stick to Outlook. Also Halo email - once email is read, no way to unread it so that it remains as a reminder. In a busy clinic, this means that reading emails is delayed until the clinician has time to action them.
