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United Kingdom Local product
Consentz

Consentz

United Kingdom Local product

What is Consentz?

Consentz is a market leading designer, developer and deliverer of healthcare management technology solutions. This technology is specifically designed for a comprehensive end to end management of patient - medical practitioner relationships in all healthcare providing facilities, including sole practitoners and medical clinics. The Consentz platform enables clinics to combine management of all aspects of their practice, whilst focusing primarily on the patient experience.

Who Uses Consentz?

The technology is tailor-made for the needs of individual practices and healthcare trusts and is fully flexible and scalable to meet the evolving needs and growth of a practice - big or small.

Consentz Software - Consentz Control Centre Calendar page where you can book appointments for as many practitioners as needed. Manage rooms and equipment so you never double book. Send pre-apt packs, reminders and recalls automatically .
Consentz Software - Increase conversions with the Control Centre Prospects Pipeline. Assign propsects to staff memebers, contact directly via SMS and email so you never miss an opportunity again.
Consentz Software - Create beautiful emails to market your business. In conjunction with our campaign manager you can automate the sending of emails by interest or segment, or simply send a newsletter to all your patients. Keeping in touch is simple.
Consentz Software - Understand you business with the Control Centre Reports. How many patients have I seen? Have I made more money this month than last?  Answers to your questions are a click away. You can even drill down into the data and export if required.
Consentz Software - The Consentz Medical App on iPad allows you to easily record treatment photos, write or dictate notes, sign consent forms and answer questionnaires. The complete patient journey in a single app designed by practitioners for practitioners.

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Reviews of Consentz

Average score

Overall
4.3
Ease of Use
4.4
Customer Service
4.4
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
41%
4
47%
3
12%
Ava
Aesthetic Practitioner in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing software

5.0 5 years ago

Comments: The fact that I could go paperless was a huge benefit for my business. All consent forms and medical histories can get signed using the iPad.

Pros:

The software is extremely easy to use and super easy to access from anywhere in the world using either your phone iPad or Laptop.

Cons:

I love how we can keep clients info and photos on their file and show them their progress over time in just one page and has an easy image comparison option. Another thing I love about this software is that clients can receive text / emails reminders and confirm their appointment by clicking on a link. The booking diary is also very easy to ready and easy to access. I also went paperless since using consentz.

Elaine
Nurse in UK
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Review

4.0 5 years ago

Comments: It’s fine get used to using it and put up with the aspects that are annoying

Pros:

I like the gallery I like being able to link to Xero

Cons:

There are too many things to click through to sort out stock, pricing etc. The stock balance is never right

RuthIe
Aesthetic doctor in UK
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ok but seems complicated and often has glitches

3.0 5 years ago

Comments: People supplying the support are very nice and try their best to help. However it often takes weeks to sort out a problem. Unfortunately without using other software I have no idea whether this is normal.

Pros:

That I can use it in the clinic and that it is accessible by my patients with the electronic pencil. Having said that I expect most aesthetic software is similar.

Cons:

I think it’s unnecessarily complicated. I hate the way that the notes are stored in a separate place to the photographs and cannot understand why there are so many choices amongst the notes. I like the way you can put the injection sites on the photographs but it is unlikely that the amount to more accurately reflecting the stock, so that can’t be relied upon. I’ve had many serious problems with the software for example at the moment I can’t access old consent forms, which is extremely serious if I have any kind of complaint. I’m now having to do them manually. If you do wish to change to another software and print your notes they are virtually unintelligible. This has put me off trying to change to anything else. I believe it’s quite expensive given that there are other free software is out there now. Taking and storing a photo it’s quite cumbersome and the time taken to shoot several photographs and upload them it’s quite embarrassing with a patient in front of you. As you have to do each one at a time.. If you wish to upload photos from your library, you can only do so one of the time which is also really slow. To be honest I would love to change but the thought of learning Different software which may well be worse is very offputting. So we struggle on.

Camilla
Doctor in UK
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Committed to Consentz

4.0 7 months ago

Comments: I have been in the industry for 10 years with Consentz and I will stay with them until I retire - 3 years

Pros:

I have been with Consentz since almost their beginning. The Company has grown and the product improved as the aesthetics industry has changed and morphed. I would be totally lost without this system to document every aspect of the actions in my clinic. When I have asked for urgent support they have delivered.

Cons:

The admin side of the system can be confusing and I allow little snags to continue because in non urgent situations I have struggled to understand responses from the support team when a phone call from them would sort it.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Eventually a reasonable system

4.0 7 months ago

Comments: Generally okay, [sensitive content hidden] is always very helpful if we have a problem. There is sometimes a little delay in getting back to us, but usually the problem is resolved.

Pros:

It was very clunky at first but has improved over time. We went from a paper diary to an electronic diary, which was much more efficient. I find the system really good for balancing month end figures.

Cons:

As previously mentioned, some of the applications are a bit clunky and don't flow too well but get there in the end.