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BoldTrail Back Office
What is BoldTrail Back Office?
Our residential real estate solution brings all of your back office needs into a single cloud-based solution.
No more entering data into system after system!
Transaction management with eSignature, automatic commission calculations, next-day ACH payouts, accounting, agent onboarding, brokerage reporting, and more.
Integrate with CRM, MLS, QuickBooks, and many more.
See why BoldTrail BackOffice is trusted by thousands of brokerages nationwide.
Who Uses BoldTrail Back Office?
Real estate brokers, real estate agencies and teams, real estate office managers and transaction coordinators
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BoldTrail Back Office
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Reviews of BoldTrail Back Office
BrokerMint Real Estate Back Office Software
Comments: My experience with Brokermint has been very good. Support has been responsive and helpful. There has been upgrades and enhances some of which I have not even taken advantage of yet. Online videos are also very good for many questions. On top of that Brokermint is very cost competitive with many competitors and much less expensive with a lot.
Pros:
BrokerMint offers a very comprehensive software to manage your real estate operations. It is very simple to navigate and flexible in many areas to your specific systems. It does offer good tracking of sales associates' production, commissions and allows for multiple commission schedule options. Ability for agents and staff to access transactions from mobile devices is good. Pipeline report of closed and pending transactions is great and the ability to create your own reports is a plus.
Cons:
While the available reports and the option to create your own reports is good the layout or printed option of these reports is less than desirable. Even if you modify column widths or eliminate some data getting the printed layout you want so you can share the data is only fair. Also I wish there was an app for mobile devices to allow ease of access to the site.
very efficient online database
Comments: This has been a very efficient online database for our office. We have been happy with it since using this program.
Pros:
Customer service online chat is great. Unlimited space is amazing. Love the lists we can assign docs to. Easy to look up past files. Easy to download anything scanned to a file. Easy to assign agents and enter data.
Cons:
It would be nice, as the office admin, if I created a new "private" contact (seller/buyer) for an agent, who I appointed "Transaction owner" on their transaction, if the program would also let the agent edit this contact person later on. Instead it greys it out and they are unable to edit the contact on their end unless the contact is set to "public" I think the office admins and the agent named the "transaction owner" should be able to edit all contacts added if set to "private" Many of our agents have been upset about this. I feel like even if the office admin adds a contact for an agent, states the contact belongs that agent, the agent as the transaction owner should be able to edit the contact at any time instead of being blocked from it. Other than that, we love this program. I think both the office admins and the transaction owner should be able to edit a private contact that is assigned to them. Thank you.
Inside Real Estate Response
10 months ago
Samantha, thank you for your detailed feedback! We’re delighted to hear that you find Brokermint efficient and have had positive experiences with our customer service. We appreciate your suggestion regarding private contacts and will consider it for future improvements. We’re glad to support your office and are committed to enhancing your experience with our platform. Best, Mary Caroline
Alternatives Considered:
Ransomware
Comments: Horrible customer service, User Interface Is Complicated
Pros:
Google Calendar Integration That Is An Extra Charge Using API Nation
Cons:
If you try to leave Brokermint will hold your data hostage. I have been with Brokermint for 7 years and they will not allow me to export my contacts, transaction data, documents, or anything other than a report on closed transactions. I will have to take legal action to retrieve my data since I am required to have a backup. Beware and start backing up your data.
Brokermint from a Transaction Coordinator's view
Comments: I am very happy with the system and continue to recommend it to others in the same field.
Pros:
I like that the checklist help to keep me accountable to my clients and their transactions are completed in a timely manner for all involved. I can do the majority of my transaction from Brokermint and it stores all of the correspondences.
Cons:
I dont like not having forms that I regularly use in my contracts to be auto filled. Over all I am pleased with the system.
Inside Real Estate Response
10 months ago
Maggie, thank you for your review! We’re delighted to hear that Brokermint helps you stay accountable and manage transactions efficiently. We appreciate your feedback on auto-filling forms and will consider it for future improvements. We’re pleased to have your recommendation and are committed to providing a valuable platform for transaction coordinators like you. Best, Mary Caroline
Great Product
Comments: My work would be so much more difficult without it.
Pros:
Easy form completion, commission management, and integration with accounting software.
Cons:
Not able to make corrections on forms after being saved.
Inside Real Estate Response
7 months ago
Judy, thank you for your feedback! We’re glad to hear that you find form completion, commission management, and accounting integration helpful. We understand the limitation regarding form corrections and are looking into ways to improve this functionality. We're committed to making your work as efficient as possible, and your insights help us make valuable enhancements. Best, Mary Caroline
