--- description: Discover the benefits and disadvantages of BoldTrail Back Office. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BoldTrail Back Office Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Estate Agency Software](/directory/20049/real-estate-agency/software) > [BoldTrail Back Office](/software/171321/BoldTrail-Back-Office) # BoldTrail Back Office Canonical: https://www.capterra.co.uk/software/171321/BoldTrail-Back-Office Page: 1 / 35\ Next: [Next page](https://www.capterra.co.uk/software/171321/BoldTrail-Back-Office?page=2) > For Todays REAL ESTATE BROKERAGE's. Get rid of busy work, duplicate data entry, and mistakes. Simplify and accelerate your back office. > > Verdict: Rated **4.5/5** by 851 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BoldTrail Back Office? Real estate brokers, real estate agencies and teams, real estate office managers and transaction coordinators ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 851 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Inside Real Estate - **Location**: Draper, US - **Founded**: 2008 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is based on number of seats (typically number of agents + office staff) and which plan is utilized. Accounting comes with the Enterprise plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Accounts Payable - Accounts Receivable - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Billing & Invoicing - Calendar Management - Commission Management - Commission Rules/Conditions - Commission Statements - Contract/License Management - Customisable Reports - Data Import/Export - Document Management - Electronic Signature - File Sharing - Financial Reporting - For Real Estate - Listing Management - Reporting/Analytics - Task Management - Third-Party Integrations - Transaction Management - Workflow Management ## Integrations (24 total) - BoldTrail - BoomTown - CINC - Contactually - Daylite for Mac - Docusign - Dropbox Business - Follow Up Boss - Geckoboard - Google Calendar - Google Drive - Kunversion+ - LionDesk - Lofty - Propertybase Back Office ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Estate Agency Software](https://www.capterra.co.uk/directory/20049/real-estate-agency/software) ## Related Categories - [Estate Agency Software](https://www.capterra.co.uk/directory/20049/real-estate-agency/software) - [Real Estate Transaction Management Software](https://www.capterra.co.uk/directory/31243/real-estate-transaction-management-software/software) - [Commission Software](https://www.capterra.co.uk/directory/30200/commission/software) - [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software) - [Real Estate Accounting Software](https://www.capterra.co.uk/directory/32689/real-estate-accounting/software) ## Alternatives 1. [dotloop](https://www.capterra.co.uk/software/136372/dotloop) — 4.7/5 (674 reviews) 2. [Sisu](https://www.capterra.co.uk/software/167086/sisu-team) — 4.8/5 (48 reviews) 3. [NexOne](https://www.capterra.co.uk/software/1074797/NexOne) — 4.9/5 (18 reviews) 4. [TotalBrokerage](https://www.capterra.co.uk/software/190689/totalbrokerage) — 4.7/5 (132 reviews) 5. [SkySlope](https://www.capterra.co.uk/software/172896/skyslope) — 4.0/5 (76 reviews) ## Reviews ### "Great overall minor changes they are currently working on I can’t wait to implement" — 4.0/5 > **Joshua** | *28 October 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I like that it’s a one in all system. There just needs to be a few things tweaked that we could personalize I would like but overall it’s great. > > **Cons**: Its lack of merchant services. I hate only having two options because then we are stuck with those two. It’s been two months since I had switch a business bank account and I’m still having Braintree issues so I can close the old account. > > It’s been great so far minimal problems and what issues we have the support has been prompt to take care of it. The support is what really Carrie’s your system. You can never replace great customer service regardless of how great your product is so keep the team going. They are amazing. ----- ### "Brokermint is okay." — 2.0/5 > **Luke** | *20 November 2025* | Real Estate | Recommendation rating: 3.0/10 > > **Pros**: Okay, not super well organized. You need to be able to set up your own customized reporting features since the standard ones don't work that well. > > **Cons**: Their customer service is a joke and their reps are not friendly or easy to work with. Minimum 30 days notice to cancel and you have to play phone tag with them to do so, you can't just email them. > > Mediocre. Worked well for file storage, but there are other platforms out there that do the same thing for less money ----- ### "I am a fan of the platform" — 4.0/5 > **Aaron** | *3 November 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: As the Managing Broker, I really enjoy using BoldTrail BackOffice. It keeps me on top of transactions, tasks, and deadlines, helping everything run smoothly across the office. The system is reliable and efficient, making it easier to manage multiple files at once. > > **Cons**: The only improvement I’d like to see is the ability to search for specific documents rather than scrolling through the full list. Aside from that, I’m a fan — it’s a solid platform that truly supports brokerage operations. > > Using BoldTrail BackOffice over time has confirmed its value in keeping our operations efficient and accountable. It’s become part of my daily workflow — not just a tool, but a quiet system that helps everything stay aligned behind the scenes. The structure it provides gives me peace of mind, knowing our transactions and timelines are being managed consistently. It’s clear that the developers built it with real brokerage needs in mind. While I’ve suggested a few refinements, the platform itself has proven dependable and impactful. It’s one of those systems you don’t fully appreciate until you imagine working without it. ----- ### "Useful for organizing transactions" — 4.0/5 > **ShaLynna** | *28 October 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: checklists, libraries, wealth of information stored on all clients and transactions; like how it keeps up with deadlines > > **Cons**: its a little clunky in how to insert data and sometimes how to find the data needed; organizing multiple files for the same client can be difficult > > It helps me keep track of my transactions, keep up with deadlines and required documents for various transactions ----- ### "Awful - Do NOT Use" — 1.0/5 > **Johnny** | *10 November 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: There isn't anything that I like about this software, it is not user friendly, is very cumbersome and a royal pain in the ass to use. > > **Cons**: This software sucks, I only use it because my firm requires agents use it. ZipForms and DocuSign are 100 times better and more user friendly. > > I have not liked this software since the day my office was forced into using it. I only use it because my firm requires it. I pay for my own Dicusign and Zipforms subscription to manage my transactions and once my transaction is complete I download all the documents and upload them into this software so the firm has a copy for their records. I will not use this mess as my only option. Terrible design and the electronic signature portion sucks. The inability to upload multiple documents at once is also a very bad feature. ----- Page: 1 / 35\ Next: [Next page](https://www.capterra.co.uk/software/171321/BoldTrail-Back-Office?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/171321/BoldTrail-Back-Office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data