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What is SmartDeploy?

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices.

Who Uses SmartDeploy?

IT teams managing 50-50,000 Windows machines.

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Reviews of SmartDeploy

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
15%
John
John
IT Systems Engineer in US
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sometimes you find something that just works

5.0 4 years ago

Comments: SmartDeploy does exactly what we need it to do and our deploy operations can be as basic or as involved as we want them to be. The system saves us a lot of time and helps us standardize and maintain our images.

Pros:

In the realm of utilities SmartDeploy is a breath of fresh air in that it handily does the job it was designed to do in a straightforward and reasonable fashion. IT would be a lot more fun if everything worked like SmartDeploy.

Cons:

In certain cases the components of a package get baked into the package and if a component is updated the packages containing that component have to be re-edited in order to pull in the updated component/content. There should be a way to dynamically "refresh" packages when there is a component change. This is a small complaint that is easy to navigate, and I am sure SmartDeploy will add the "refresh" concept I am looking for at some point.

Raheel
Software developer in Pakistan
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The best imaging solution available

5.0 3 years ago

Comments: SmartDeploy offers a fine harmony among capacity, and convenience for workstation imaging and sending that is colossally gainful for more modest to medium size associations who don't have the opportunity or financial plan to devote to more mind boggling, oversaw arrangement and imaging instruments.

Pros:

SmartDeploy is extremely easy to set up and use, and there are numerous recordings and different assets on the off chance that you need help. It has an extraordinary UI contrasted with other imaging arrangements, and organizations are quick and practically blunder free. It is extremely easy to import pictures and make answer documents utilizing the implicit wizards, and you can set up custom or unattended organizations and reimage PCs distantly. Driver packs are refreshed routinely, which saves a ton of time since you don't need to find and import them all physically.

Cons:

The only real con is that it costs more than other solutions, but you definitely get what you pay for with this product.

Mike
Mike
IT Director in US
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good product, poor service

4.0 4 years ago

Comments: sub par!

Pros:

I like the cloud integration. The problem is that they don't really tell you how to finalize the cloud integration.

Cons:

I dislike the lack of documentation. Then when you try to get customer support, it takes forever to get an issue resolved. It feels like you have to explain the issue in multiple emails before you get a response that actually help.

Ryan
Software applications and systems analyst in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great for all businesses, small and large!

5.0 4 years ago

Comments: 10/10 I'll always use this product when I can and recommend it where I can. The support team was helpful every step of the way with every question I had along very fast response times.

Pros:

Ease of use is by far the best thing about this product. From start to finish, continued use and alterations, it's just so simple. Someone without a deep understanding of computers and how deployments work could pick up this product and create their first image with little struggle at all.

Cons:

The only con to Smart deploy would be creating a VM and capturing the first image. However, this was only a struggle because our current VM software was on the list that had special steps to take. But even that only was fairly simple if you set up VMs often and know a little about how they work.

Joe
Technology Assistant in US
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Amazing Product!

5.0 4 years ago

Comments: SmartDeploy is amazing for our small school. I am the only one who does the imaging in our two buildings. With roughly 250 workstations between two different schools, SmartDeploy makes it so easy and user friendly to image!

Pros:

I love that each model has a pre-built platform pack with all of the drivers included. It even goes so far as to flash the BIOS. What imaging software does that?!

Cons:

I really have no complaints. Once I saw what SmartDeploy had to offer and how easy it was to implement, I was all in.