Who Uses This Software?

Conferences, concerts, theatres, festivals, sports events.

Average Ratings

39 reviews
  • Overall 4.9/5
  • Ease of Use 4.8/5
  • Customer Service 4.9/5
  • Features 4.6/5
  • Value for Money 4.9/5

Product Details

  • Starting Price US$0.40/one-time
  • Pricing Details Our fee is 3.5% of ticket sales, this includes all payment processing fees.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Fienta
  • https://fienta.com
  • Founded 2014

About Fienta

Fienta sells your events online while leaving you in total control of the process. Keeping fees low and your customers information accessible, it lets you set up your events quickly and easily. You always know your customers, get your buyer data, and with our analytics tools, you can optimise as you go. Slick and quickand you only pay if you make money.

Fienta Features

  • Attendee Tracking
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Custom Forms
  • Event Registration
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Processing
  • Self Check-in
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management

Fienta Most Helpful Reviews

Greatest ticketing platform

Reviewed on 07/01/2019
Ida J.
Project Manager
Events Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Pros: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Cons: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Vendor Response

by Fienta on 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

One Of The Best Ticket Platforms Out There (if not the best)

Reviewed on 31/05/2019
Kenneth P.
Founder
E-Learning, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Pros: Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Cons: I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Vendor Response

by Fienta on 04/06/2019

Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

An excellent service, exactly what we needed.

Reviewed on 28/05/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Higher Education, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Pros: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Cons: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Vendor Response

by Fienta on 31/05/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

Best Events Marketing Tool!

Reviewed on 28/09/2019
Tyas P.
Student
International Affairs, Self Employed
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally

Pros: I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event.

Cons: Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful

Vendor Response

by Fienta on 30/09/2019

Hello! Thank you for taking time to write us a review! Please let us know if you miss any feature - we can prioritize our software developent based on your feedback.
Cheers, Rene from Fienta

Improwise Feedback

Reviewed on 28/05/2019
Jekabs D.
CEO
Education Management, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
2/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros: I like the simplicity for administators and users.

Cons: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Vendor Response

by Fienta on 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

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