Fienta

Fienta

by Fienta

Who Uses Fienta?

Conferences, concerts, theatres, festivals, sports events, alumni parties, joga classes etc.

What Is Fienta?

Fienta is the easiest way to sell tickets online. We have local languages and payment methods for Netherlands, Finland, Latvia, Lithuania and Estonia. Free events are for free and paid events cost only 3.5%, including all payment fees.

Fienta Details

Fienta

https://fienta.com

Founded 2014

Fienta Pricing Overview

Fienta has a free version and offers a free trial.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Documentation

Support

Business Hours

Online

Fienta Features

Registration Software
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Barcode / Ticket Scanning
Concessions Management
Customer Data Management
Employee Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Promotions Management
Season Tickets
Seating Map
Ticket Brokering
Ticket Reservations
Website Management

Fienta Reviews for UK Users

Showing 5 of 41 reviews

Overall
4.9/5
Ease of Use
4.9/5
Customer Service
4.9/5
Features
4.6/5
Value for Money
4.9/5
Ida J.
Project Manager
Events Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/01/2019

"Greatest ticketing platform"

Comments: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Pros: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Cons: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Vendor Response

by Fienta on 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

  • Reviewer Source 
  • Reviewed on 07/01/2019
Anni-brit R.
Turundusjuht
Consumer Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/07/2019

"Fienta event planning software"

Comments: Awesome! Great and fast customer support!

Pros: I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Cons: The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Vendor Response

by Fienta on 31/07/2019

Hello Anni-Brit, thank you for the review!

We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

  • Reviewer Source 
  • Reviewed on 30/07/2019
Jekabs D.
CEO
Education Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"Improwise Feedback"

Comments: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros: I like the simplicity for administators and users.

Cons: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Vendor Response

by Fienta on 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

  • Reviewer Source 
  • Reviewed on 28/05/2019
Priit K.
Member of the Board, Strategist
Marketing & Advertising, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/01/2019

"Really easy ticketing tool"

Comments: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Pros: Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Cons: I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Vendor Response

by Fienta on 23/01/2019

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

  • Reviewer Source 
  • Reviewed on 04/01/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Higher Education, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"An excellent service, exactly what we needed."

Comments: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Pros: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Cons: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Vendor Response

by Fienta on 31/05/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

  • Reviewer Source 
  • Reviewed on 28/05/2019