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Egencia
Egencia Overview:
What is Egencia?
AmexGBT Egencia is an intelligent, end-to-end corporate travel management platform that gives you the confidence to make the right travel choices.
Get self-serve functionality that allows travelers to easily manage bookings themselves.
Add your policy and guidelines to the app to help travelers make safer, more compliant choices before and during their trips.
Get relevant alerts and advisories to keep travelers safe.
Get preferential rates in more than 35,000 hotels and 90 airlines worldwide.
Books flights in 4 minutes.
Save—on average—$600 per optimized international booking.
Used by Coca-Cola, BP, Nasdaq, Splunk and 9,000 more companies worldwide.
Stress-free corporate travel management starts here.
Who Uses Egencia?
Travel managers, travel arrangers and travelers in companies that travel for business.
Where can Egencia be deployed?
Cloud-based
On-premise
View 3 more
Overall rating
See all reviews
Based on 56 reviews
Reviews sentiment
Positive
68%
Neutral
20%
Negative
13%
Starting Price
US$8.00
Per User, Per Month
Free trial
About the vendor
- Egencia
- Located in Bellevue, US
- Founded in 2002
Egencia support
- 24/7 (Live rep)
Countries available
Show more details
Australia, Canada, France, Germany, Ireland
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Australia
- Canada
- France
- Germany
- Ireland
- Sweden
- United Kingdom
- United States
Languages
Show more details
English
Features of Egencia
Other great alternatives to Egencia
Show more details
Top rated features
Expense Tracking
Receipt Management
Top rated features
Booking Management
Mobile Access
Top rated features
Booking Management
Mobile Access
Top rated features
Expense Tracking
Receipt Management
Top rated features
Booking Management
Online Booking
Top rated features
Mobile Receipt Upload
Receipt Management
Top rated features
Expense Tracking
Mobile Access
Top rated features
Expense Tracking
Reimbursement Management
Top rated features
Expense Tracking
Mobile Access
Capterra verified reviews for Egencia
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Overall rating
Based on 56 reviews
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Maral
Manager in US
Automotive, 51–200 Employees
Used the Software for: 1+ year
"Extremely poor customer service and added value"
28 May 2024
Pros:
Able to see overview of full trip and in the app
Cons:
Customer service, competency of people , waiting times
Reviewer Source
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Chris
Solutions Engineer in US
Verified LinkedIn User
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 1+ year
"Good tool for booking corporate travel"
10 June 2025
One of the better travel booking tools. The interface is intuitive and the email alerts have been very helpful.
Pros:
Easy to use tool for booking travel. The email alerts during a trip have sometimes alerted me to a delay before the airline notifies me.
Cons:
It would be helpful if we are able to enter our own corporate codes for hotel bookings as sometimes a customer provides one and the rate would be cheaper than what you can find in Egencia.
Reviewer Source
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Nicole
Sr. Manager in US
Farming, 5,001–10,000 Employees
Used the Software for: 1+ year
"Great for everyday travellers"
4 January 2025
Overall as a frequent traveller myself, I liked it. However, for executive travel, I do not like it.
Pros:
Easy to learn and use and great for the masses.
Cons:
Not catered to high volume or executive travel.
Reviewer Source
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Justin
Senior Manager II., Talent Acquisition in US
Management Consulting, 10,000+ Employees
Used the Software for: 2+ years
"Allows for Easy Travel Booking and a Robust Inventory to choose from."
5 April 2025
Overall it's been a positive experience when utilizing Egencia for my travel needs. The large inventory and smart technology allow me to find what I need quickly and with little need to search beyond the 1st page.
Pros:
The feature that I enjoy the most about Egencia is the large inventory to choose from when booking business travel. My travel can take me to bespoke locations and I never have an issue finding what I need to get to and from any destination.
Cons:
The aspect that I like the least from my experience with Egencia is the Customer Support. On several occasions when my co-workers and I have had delays or cancelations, we've been met with a cumbersome process and at times disengaged customer support representatives.
Reviewer Source
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Monika
Revenue Sales Mgr in US
Hospitality, 51–200 Employees
Used the Software for: 1-5 months
"Good for the price"
28 May 2025
Pros:
Streamlined expense reporting. Easy to navigate, you can see, change, and cancel any part of your trip.
Cons:
Customer Service. They are not the friendliest representatives I've ever talked to. Every time I called, I felt like I was bothering them.
Reviewer Source
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