--- description: Discover the benefits and disadvantages of Mattermost. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mattermost Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Mattermost](/software/170524/mattermost) # Mattermost Canonical: https://www.capterra.co.uk/software/170524/mattermost Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/170524/mattermost?page=2) > Open source team communication platform that provides organizations with messaging and file-sharing tools for web, PCs, and mobiles. > > Verdict: Rated **4.4/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mattermost? Multi-channel internal communication \& collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 168 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mattermost - **Location**: Palo Alto, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Team edition: $0 free forever Enterprise E10: $3.25 user/month billed annually Enterprise E20: $8.50/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Traditional Chinese, Turkish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway and 12 more ## Features - Access Controls/Permissions - Alerts/Notifications - Audio Calls - Business Process Automation - Chat/Messaging - Collaboration Tools - Content Management - Customisable Branding - Discussions/Forums - Document Management - Employee Database - Employee Photos - File Sharing - Live Chat - Meeting Management - Mobile Access - Multi-User Collaboration - Project Management - Real-Time Chat - Reporting/Project Tracking - Role-Based Permissions - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Video Conferencing - Workflow Configuration ## Integrations (13 total) - Bitbucket - CircleCI - Confluence - GitHub - GitLab - Jira - OpsGenie - PagerDuty - Pivotal Tracker - ServiceNow - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) ## Related Categories - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [Community Software](https://www.capterra.co.uk/directory/30800/community/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [Bug Tracking Software](https://www.capterra.co.uk/directory/30090/bug-tracking/software) ## Alternatives 1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5060 reviews) 2. [Microsoft Teams](https://www.capterra.co.uk/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 3. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Telegram](https://www.capterra.co.uk/software/180347/telegram) — 4.7/5 (6406 reviews) 5. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17485 reviews) ## Reviews ### "THE BEST COLLABORATION TOOL" — 5.0/5 > **Dr.Enoch** | *24 January 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the fact that i can coordinate with my colleagues It is super easy to use It is cost effective It has an intuitive interface > > **Cons**: Mattermost helps you to collaborate with your colleagues seamlessly No dislike at all > > Ever since i started using mattermost it has been a great experience The customer care service are so friendly ----- ### "What I Encounter with Mattermost" — 4.0/5 > **Austine** | *11 September 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Mattermost unify teams in one place through unlimited communication channels. > > **Cons**: I slightly dislike that Mattermost demands to be integrated with external web conferencing app to enhance video calling. ----- ### "Mattermost: Sophisticated BIM Software of 2024" — 5.0/5 > **Kioko** | *8 September 2024* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Mattermost unify teams in one place through unlimited communication channels in one place. > > **Cons**: Video conferencing capability requires to be merged with external web conferencing tools to make it robust. ----- ### "Most Influential BIM Tool" — 5.0/5 > **Linet** | *5 October 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Mattermost allows me to connect with colleagues and customers via audio calls. Sending large files is another great aspect about this tool. > > **Cons**: There is nothing which I dislike about this program at the moment. ----- ### "What I Know About Mattermost" — 4.0/5 > **Samuel** | *2 September 2024* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I like that Mattermost has all the tools that allows us (teams) to coordinate on projects via creation of unlimited communication channels. > > **Cons**: Video conferencing capability requires to be integrated with external web conferencing tools. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/170524/mattermost?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/170524/mattermost) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data