15 years helping British businesses
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What is Mattermost?

Mattermost provides enterprise-grade collaboration solutions for the worlds leading organizations on a vibrant open source platform. Our private, hybrid and public cloud solutions offer secure, configurable, highly scalable messaging across web, mobile and PC with archiving, search, and deep integration across in-house systems.

Who Uses Mattermost?

Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

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Reviews of Mattermost

Average score

Overall
4.4
Ease of Use
4.5
Customer Service
4.3
Features
4.2
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
39%
3
7%
1
1%
Jander
Jander
Project Manager in Brazil
Verified LinkedIn User
Higher Education, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Facilitate communication with your team

5.0 2 years ago

Comments: Mattermost helps us a lot in communicating with the team.
We can communicate with different teams and different projects.
The tool has become essential for a good performance of projects.

Pros:

Communication with channels, private or public; Individual communication; Integration with other solutions: Gitlab, for example; Possibility of using plugins.

Cons:

Some bugs in notifications sometimes make us miss messages; Plugins do not work in the mobile app;

John Adam
Sales Representative in Philippines
Consumer Electronics, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Mattermost Awesome

4.0 9 months ago

Comments: So far matter most is doing what we expect it to deliver tat is makes our job easier.

Pros:

Matter most is a daily tool vital for our comms at work especially since our setup is work from home.

Cons:

Since mattermost is new I don't see and difficulties using it

Ewa
Marketing Team Lead in Canada
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Internal Communication Matters Most in Every Organization

4.0 last month New

Pros:

Mattermost has a mobile application which I use on a daily basis to send files and collaborate vi a instant messaging.

Cons:

To conference through video calls it requires to be integrated with external apps.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Mattermost user for more than 2 years -- here's my review

3.0 2 years ago

Pros:

1. If you like a free messaging tool for your team, Mattermost might be for you. It is like a knock-off version of Slack. 2. It has a mobile app that can be accessed both in PlayStore and AppStore. 3. I love its customized emoji functionality! You can also react to each reply so it is very desirable for me. 4. Even though it is free, your messages do not expire and be auto-deleted, unlike in Slack -- I love this feature.

Cons:

1. Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized.

Joseph
Mechanical Engineer in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Mattermost Review by Mechanical Engineer

5.0 3 weeks ago New

Pros:

In our entire construction agency, we rely on Mattermost on matters of web conferencing and BIM.

Cons:

Even though it synchronizes messages after connecting to the internet, it doesn’t support offline access.