---
description: Discover the benefits and disadvantages of Utility Management System (UMS).  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Utility Management System (UMS) Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Utility Management System](/directory/30972/utility-management-systems/software) > [Utility Management System (UMS)](/software/170267/utility-management-system-ums)

# Utility Management System (UMS)

Canonical: https://www.capterra.co.uk/software/170267/utility-management-system-ums

> Full function integrated system designed for small to medium sized water utility enterprises that run on IBM Power Servers.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Utility Management System (UMS)?

Our focus is on water  and wastewater utility companies who bill 5,000 to 50,000 meters.  That equates to communities with approximately 15,000 to 150,000 residents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Arkansas Data Services
- **Location**: Conway, US
- **Founded**: 1980

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Per User
- **Pricing Details**: Pricing depends upon size and complexity of conversion.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Asset Lifecycle Management
- Billing & Invoicing
- Customer Management
- Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Work Order Management

## Support Options

- Chat

## Category

- [Utility Management System](https://www.capterra.co.uk/directory/30972/utility-management-systems/software)

## Related Categories

- [Utility Management System](https://www.capterra.co.uk/directory/30972/utility-management-systems/software)
- [Utility Billing Software](https://www.capterra.co.uk/directory/20017/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.capterra.co.uk/software/198687/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.capterra.co.uk/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [Rural Billing](https://www.capterra.co.uk/software/15163/rural-billing) — 4.9/5 (58 reviews)
4. [ExpenseLogic](https://www.capterra.co.uk/software/75789/expenselogic) — 4.8/5 (31 reviews)
5. [Zego](https://www.capterra.co.uk/software/1012995/zego) — 4.5/5 (81 reviews)

## Reviews

### "WJCUD Billing Software" — 4.0/5

> **Amanda** | *26 May 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: adding data and integration with our work order software is a huge plus
> 
> **Cons**: getting the right report for what you are looking for can be challenging
> 
> Overall completely customer oriented and user friendly

## Links

- [View on Capterra](https://www.capterra.co.uk/software/170267/utility-management-system-ums)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/170267/Utility-Management-System-UMS/> |
| en-AE | <https://www.capterra.ae/software/170267/utility-management-system-ums> |
| en-AU | <https://www.capterra.com.au/software/170267/utility-management-system-ums> |
| en-CA | <https://www.capterra.ca/software/170267/utility-management-system-ums> |
| en-GB | <https://www.capterra.co.uk/software/170267/utility-management-system-ums> |
| en-IE | <https://www.capterra.ie/software/170267/utility-management-system-ums> |
| en-IL | <https://www.capterra.co.il/software/170267/utility-management-system-ums> |
| en-IN | <https://www.capterra.in/software/170267/utility-management-system-ums> |
| en-NZ | <https://www.capterra.co.nz/software/170267/utility-management-system-ums> |
| en-SG | <https://www.capterra.com.sg/software/170267/utility-management-system-ums> |
| en-ZA | <https://www.capterra.co.za/software/170267/utility-management-system-ums> |

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