Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Our commitment
Independent research methodology
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more
How Capterra verifies reviews
Capterra carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more
How Capterra ensures transparency
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more
AI Field Management
AI Field Management Overview:
What is AI Field Management?
Is AI-FM Different? Easy as 1-2-3!
1) Award Winning Tech + 2) Fair Pricing + 3) 5 Star Reviews.
AI-FM has won 15 Gartner Awards since 2019
Pricing starts at only $9.99/user/mo. and NO ONBOARDING FEES, NO SURPRISES
Please see our cherished Reviews, AI-FM is a true partner to our Members.
Manage your Org, top to bottom via ONE Intelligent Platform: Employees, Contractors, Customers, Jobs, Equipment, Inventory.
Integrations for QuickBooks, Zapier, Google/Apple/Outlook Calendar, Siri, Google Assistant, WhatsApp, and Chat GPT
Who Uses AI Field Management?
AI-FM is trusted Globally every day by Small & Medium sized companies.
AI-FM is perfect for Orgs that need to know WHO is doing WHAT, WHEN, WHERE, WHY and for HOW much ($).
5Ws + How in Real Time
Where can AI Field Management be deployed?
Cloud-based
On-premise
View 6 more
Overall rating
See all reviews
Based on 68 reviews
Reviews sentiment
Positive
100%
Neutral
0%
Negative
0%
Starting Price
US$21.99
Per User, Per Month
Free trial
About the vendor
- Ai Field Management
- Located in Santa Clarita, US
- Founded in 2017
AI Field Management support
- Phone Support
- Chat
Countries available
Show more details
Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Algeria
- American Samoa
- Angola
- Anguilla
- Antigua & Barbuda
- Argentina
- Armenia
- Aruba
- Australia
- Austria
- Bahamas
- Bahrain
- Barbados
- Belgium
- Belize
- Benin
- Bermuda
- Botswana
- Brazil
- British Virgin Islands
- Burkina Faso
- Burundi
- Cameroon
- Canada
- Cape Verde
- Cayman Islands
- Central African Republic
- Chad
- Chile
- Colombia
- Comoros
- Congo - Brazzaville
- Congo - Kinshasa
- Cook Islands
- Costa Rica
- Curaçao
- Cyprus
- Côte d’Ivoire
- Denmark
- Djibouti
- Egypt
- Equatorial Guinea
- Eritrea
- Eswatini
- Ethiopia
- Falkland Islands
- Fiji
- Finland
- France
- French Guiana
- French Polynesia
- Gabon
- Gambia
- Germany
- Ghana
- Gibraltar
- Greece
- Greenland
- Grenada
- Guam
- Guinea
- Guinea-Bissau
- Guyana
- Haiti
- Hong Kong SAR China
- Iceland
- Indonesia
- Ireland
- Isle of Man
- Israel
- Italy
- Jamaica
- Jersey
- Jordan
- Kenya
- Kiribati
- Kuwait
- Lesotho
- Liberia
- Libya
- Liechtenstein
- Luxembourg
- Macao SAR China
- Madagascar
- Malawi
- Malaysia
- Maldives
- Mali
- Malta
- Marshall Islands
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Mexico
- Micronesia
- Monaco
- Montserrat
- Morocco
- Mozambique
- Namibia
- Nauru
- Netherlands
- New Caledonia
- New Zealand
- Niger
- Nigeria
- Norfolk Island
- North Macedonia
- Northern Mariana Islands
- Norway
- Oman
- Palau
- Palestinian Territories
- Panama
- Papua New Guinea
- Philippines
- Poland
- Puerto Rico
- Qatar
- Rwanda
- Réunion
- Samoa
- San Marino
- Saudi Arabia
- Senegal
- Seychelles
- Sierra Leone
- Singapore
- Solomon Islands
- Somalia
- South Africa
- Spain
- St Helena
- St Kitts & Nevis
- St Lucia
- St Martin
- St Pierre & Miquelon
- St Vincent & the Grenadines
- Sudan
- Suriname
- Sweden
- Switzerland
- São Tomé & Príncipe
- Taiwan
- Tanzania
- Thailand
- Togo
- Tonga
- Trinidad & Tobago
- Tunisia
- Turks & Caicos Islands
- Tuvalu
- US Virgin Islands
- Uganda
- United Arab Emirates
- United Kingdom
- United States
- Vanuatu
- Vatican City
- Vietnam
- Wallis & Futuna
- Yemen
- Zambia
- Zimbabwe
Languages
Show more details
Chinese, English, French, Indonesian, Italian
Languages
Languages that the product is available in.
- Chinese
- English
- French
- Indonesian
- Italian
- Portuguese
- Spanish
- Vietnamese
Features of AI Field Management
Other great alternatives to AI Field Management
Show more details
Top rated features
Employee Time Tracking
Mobile Access
Top rated features
Mobile Access
Service History
Top rated features
Quotes/Estimates
Scheduling
Top rated features
Billing & Invoicing
Mobile Access
Top rated features
Customer Database
Mobile Access
Top rated features
Dispatch Management
Mobile Access
Top rated features
Asset Tracking
Preventive Maintenance
Top rated features
Billing & Invoicing
Scheduling
Top rated features
Customer Database
Real-time Scheduling
Capterra verified reviews for AI Field Management
Translation Disclaimer
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Overall rating
Based on 68 reviews
Write a Review!
Filter reviews (68)
Filter reviews (68)
Filter reviews (68)
Countries
Show more details
Countries
Sort by
Adriano
CEO in Philippines
Hospitality, 11–50 Employees
Used the Software for: 1-5 months
"Efficient platform with excellent support and smart hiring tools"
5 June 2025
I appreciate the customer service and their desire to help us understand the Platform. Some features take time to setup but once done they are great
Pros:
Their Digital Sherpa has made my job a lot easier, I can move faster and know who is the right worker for a job without thinking about it
Cons:
While the platform offers great value, a more accessible price point for the Ultimate Plan would make it even better for growing teams.
Reviewer Source
Show more details
Bernard
IT BRM - SE Asia,ANZ,North Asia,MEA in Singapore
Verified LinkedIn User
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: 1-5 months
"Fantastic tool but difficult to get through security doorway."
3 September 2025
Although it is a SaaS, most company need to get the answers on IT Security which is assumed to have been catered for by default, thus these should be ready answers (probably have a PDF file covering the standard questions any decent company would ask). For some reason, there is a lot of accolades and which I assume have been given because the tool is reliable and dependable thus these should not be difficult questions.
Pros:
It has one of the best features in terms of Field Management.
1. ability to schedule fixed period servicing
2. ability to schedule ad-hoc servicing
3. ability to create customizable templates for case reports
4. ability to store service engineer, customer signatures, any other relevant information
5. ability to follow up on cases, especially non-attendance - the calendar dashboard is very useful!
6. It has a short learning curve. Simplicity is the name of the company.
Cons:
Cannot seem to get straight answers about data security and encryption, incident response and monitoring, network and infrastructure security, business continuity and disaster recovery (trying to figure out RTO, RPO) which are standard.
Reviewer Source
Show more details
Anonymous reviewer
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
"Consistently Impressive!"
5 June 2025
This is a highly professional company that genuinely prioritizes customer satisfaction and consistently exceeds our expectations.
Pros:
Using QR code scanning within AI Field Management significantly enhanced our equipment tracking efficiency and accuracy.
Cons:
They should consider offering an unlimited user plan, enabling teams to flexibly scale and add users whenever needed.
Reviewer Source
Show more details
Verified Reviewer
Verified LinkedIn User
Environmental Services, 51–200 Employees
Used the Software for: 1-5 months
"Best Service Field Management Software"
6 August 2025
Excellent software for Service Operations. You are able to fully control your operations with this software.
Pros:
The software had streamline our work processes and we had improved our work efficiency. Customer satisfaction had improved tremedously.
Cons:
Generating the service report was easy, however we are unable to customize much on the font size and type.
Reviewer Source
Show more details
Mark
Managing Director in Philippines
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
"AI FM review"
29 June 2025
Very good. Their team worked with us to achieve our goals and the teamwork approach was definitely appreciated.
Pros:
Offline portal was extremely helpful, especially in power outage situations. When we lost power we couldn’t communicate so thix is a definite advantage.
Cons:
The customer portal is adequate, but could use more customization so veered suit our needs. If they could make this section more customer focused it would be very helpful
Reviewer Source
Show more details