15 years helping British businesses
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What is 3scale?

Cloud-based tool that lets users share, allocate & monetize their APIs via performance analytics, access control & rate limitations.

Who Uses 3scale?

Cloud-based solution that lets small to large enterprises manage and secure access to APIs through rate limits.

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Reviews of 3scale

Average score

Overall
3.7
Ease of Use
2.9
Customer Service
3.6
Features
3.3
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

4
70%
3
30%
Henry
NAS SME, ESE
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Cool 3scale

4.0 9 years ago

Comments: Supports Improved Swagger 2.0 with ActiveDocs Offering is a killer . I can manage API traffic, routing all API traffic to me and allowing me to deploy to open source gateways, cloud services or via a Content Delivery Network (CDN). I like the options exist for users of NGINX and Varnish gateways as well as through an Amazon Machine Image (AMI) in the AWS Marketplace.

Pros:

Supports Improved Swagger 2.0

Cons:

Not able to intergrate with EPIC yet

Aleksandra
Aleksandra
Customer Success Manager in Poland
Verified LinkedIn User
Medical Devices, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

I get nervous when I have to use 3scale

4.0 2 years ago

Pros:

- Searching via APP-ID, email or any other information about the user is pretty handy - You can set your own pricing rules and overages rules - There is an option to differentiate billable hits from non-billable hits, and this can be set up at the level of a custom plan

Cons:

- The tool does not allow to limit the trial option for the API users by both time and number of calls, it can be either one or the other - The usage statistics rarely work, and if they do, they are very slow (the ones on the level of an app) - Altering any available plan is too easy, meaning that if somebody is not careful, they can change the free plan to paid one for everybody - Using custom plans is not easy to comprehend and get used to - Working on payments via 3scale feels risky, as every time I change something I am afraid it will charge the end-user

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It’s ok. Very good support

3.0 2 years ago

Pros:

Very good support, the personal approach definitely is a great plus

Cons:

Ease of use. It’s too easy to change things since there is no pop up if you are sure you want to make a change. Also, there is no way of going back/reverting the change

Kajetan
NLP Researcher in Poland
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

3scale - powerful, yet confusing tool

4.0 2 years ago

Comments: Overall, as someone who use it sometimes to check the developers account activity, it's good. It was easy to learn as well as to navigate. Also, it doesn't push me to check out unnecessary features that I don't need to use (so no pop-ups, no chats, no marketing emails).

Pros:

3scale offers pretty easy interface which makes using it pretty simple especially for time-to-time user - you see right away where to click to manage accounts on developer portal, how to change plans, how to check analytics.

Cons:

That sometimes you can simply miss click something and change settings in the whole app - it doesn't double-check with you any significant (or not) changes.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Good, but first you need to get a gist of it

4.0 2 years ago

Comments: The tool is well prepared to handle API soft, in theory its quite easy to learn and has a lot of functionalities

Pros:

The interface is user-friendly and after the initial setup, which sometimes might be confusing, the tool is easy to navigate and its easy to personalize it.

Cons:

Settings are too easy changeable, sometimes by mistake and its hard to return to your desired ones

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