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What is Leapsome?

With Leapsome you can run *employee engagement surveys*, pulse surveys, and collect eNPS to gather meaningful feedback and insights from employees. With the powerful survey analytics you can understand the engagement drivers that impact performance levels and employee churn so you can develop and retain your team.

Furthermore, Leapsome is an all-in-one people management platform used by CEOs and HR teams to not only drive employee engagement but also performance and learning as well.

Who Uses Leapsome?

Leapsome serves any forward-thinking company looking to enhance its people management processes, develop their people and scale their business.

Leapsome Software - User Profile
Leapsome Software - Performance and 360° Reviews
Leapsome Software - Goals & OKRs
Leapsome Software - Surveys - Heatmap
Leapsome Software - 1:1s & Team Checkins

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Reviews of Leapsome

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.6
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
76%
4
21%
2
2%
1
2%
Verified Reviewer
Verified LinkedIn User
Entertainment, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

A great evolving app for everything HR management.

5.0 3 years ago

Pros:

The sales and customer service from leapsome is second to none! They're a developing company, "new" to the market, but they are pushing out new features every month! If you have an issue they're just one ticket away, and reply within 2 hours normally, always helpful. The tool works great too, it makes sense :)

Cons:

I think the performance management feature could use more customisation, but i know they are working on bringing the best features to the biggest amount of users.

Nina
Senior People Operations Manager in Germany
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Leapsome gave us a way to hold 360s that worked with our unique company structure

5.0 4 years ago

Comments: Previously all feedback was given via Excel sheets, which made it really tricky to keep track of. People found it tedious to give feedback in this way, and it was also creating issues with transparency because everyone was conscious of how the data was being forwarded through HR. It felt strange that as a forward-thinking software company, we were using outdated methods for our internal processes. But we also found it difficult to standardise processes within our unique company structure. We found Leapsome easy to roll out incrementally, and were relieved by how enjoyable it was to use – people finally felt engaged with their HR processes. It’s halved the amount of time our HR team spend on these processes, and because there’s more ongoing communication between teams we all have a better idea of our roles and feel more engaged.

Pros:

The platform makes it possible for us to run 360 peer reviews as we want to, and encourages our employees to give each other ongoing feedback. It’s made our HR processes not only more efficient but also more transparent. The tool was surprisingly simple to roll out, and there was a really positive response from the managers and employees – so now we’re looking at using the rest of Leapsome’s features, like 1-on-1 meetings and engagement surveys. We were also very impressed by the Leapsome customer team, who visibly incorporated our feedback into the platform before we had even decided to use it! They were the only tool that we could see were seriously passionate about acting on feedback themselves, and their answers to our support requests have been consistently prompt and helpful.

Cons:

We have had some minor, short-term issues, such as where to find a particular setting in the app and we have a few requests for new features, however, every time we see anything like this, the Leapsome product team is always quick to respond and improve the platform based on our suggestions.

Verified Reviewer
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Run from this company

2.0 3 months ago

Pros:

Surveys, Reviews, and performance evaluations for tutors.

Cons:

Unfair terms presented for renewal. Beat around the bush to reduce from 100 licenses to 30 licenses, since we are only using about 14. It is unfair because we won't be using it for a whole 3 months during the summer and do not know the certainty of the next school year. Made us lock into another contract without letting us know of a renewal for a whole year. Waste of money.

Erica
Head of People Operations in Germany
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool with diverse features that make employee engagement simple while requiring little admin

5.0 4 years ago

Comments: - Implementation was fast and simple with flexible onboarding sessions according to our needs.
- Always fast replies from customer support.
- Suggestions are taken on board fast, and if fast solution is possible it's implemented immediately.
- Good user experience with new features being installed frequently.

Pros:

- The review feature that allows me to set up individual and transparent reviews, making the review process much less administrative than before. - The 1on1 feature that encourages employees and managers to organize their discussions beforehand and carries over open talking points to the next meeting. - The set up recurring surveys.

Cons:

Not really a con, since I know it's being worked on, just really looking forward to a more realized learning feature that is currently available as a beta version. Also, more features for surveys would be great, i.e. logic functionalities.

Nina
Head of Talent Acquisition and HR Management in Germany
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Leapsome is a great tool to accompany your HR processes

5.0 4 years ago

Comments: - globally standardized and documented feedback process
- easy-to-analyze employee engagement surveys
- employee kudos
- Goals and OKRs

Pros:

- easy to use and intuitive - very flexible in terms of setup

Cons:

It would be great if we could log in as the different users