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What is Ringover?

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales.

Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface.

Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Who Uses Ringover?

Small Businesses Mid-size Enterprises

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Reviews of Ringover

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.6
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ivo
Ivo
Advisor in Czechia
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Ringover is my preferred VoIP Solution

5.0 3 years ago

Comments: We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful! Technical issues are being treated very transparent and are usually quickly resolved.

Pros:

Ringover is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers.

Cons:

Currently Ringover does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying.

Ringover Response

3 years ago

Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover

Verified Reviewer
Verified LinkedIn User
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

RingOver as SKYPE alternative

5.0 4 years ago

Comments: My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.

Pros:

Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.

Cons:

Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.

Ringover Response

3 years ago

Thanks for taking the time to share your review. Team Ringover

Ludovic
Manager in Belgium
Insurance, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use

5.0 last month New

Pros:

Even if the starts was a bit difficult due to a problem with one of the phone number. Everything was fixed after a few days. Since then, no issue and very easy to use.

Cons:

We loose sometimes the call when we are in 4G.

Ringover Response

4 weeks ago

Hello Ludovic, The quality of customer service is one of the fundamental values ​​carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team

John
Administration in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

STAY FAR AWAY FROM THIS COMPANY

1.0 2 months ago New

Comments: Horrible! If you value communications as a company stay far away.

Pros:

Did like their interface and ease of use when originally pitched on their product

Cons:

Once we signed up everything was wrong, from connections, to SMS, to billing.

Ringover Response

last month

Hello, We're truly sorry to hear about your negative experience with our service. We deeply regret that the promises made during the pitch did not align with the actual experience after signing up. Your feedback is incredibly important to us, and we would like to address and resolve these issues promptly. Please reach out to our support team directly so that we can investigate and rectify the situation. We understand the importance of reliable communication for businesses and apologize for any inconvenience caused. Thank you for bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide a better experience. Best regards, Ringover team.

Alexander
COO in UK
Utilities, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Why would you not choose Ringover?

5.0 3 years ago

Comments: Fully enjoyed the beginning and over a year on we still feel the same.

Pros:

The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.

Cons:

Currently having to pay in euros, which is a very minor issue.

Ringover Response

3 years ago

Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover