Ringover

Ringover an excellent solution for your business

Pros:

Perfect and Easy integration with our business process

Cons:

Nothing to complain about this software

Why would you not choose Ringover?

Comments: Fully enjoyed the beginning and over a year on we still feel the same.

Pros:

The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.

Cons:

Currently having to pay in euros, which is a very minor issue.

Telephony for flexibility

Pros:

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Cons:

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

How is ringover on a daily usage

Pros:

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons:

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Experience on Ring Over

Comments: The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.

Pros:

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons:

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Why we decided for ringover

Comments: I like the product in the daily work

Pros:

It‘s very easy to implement within a organization. Intuitive handling

Cons:

Switch user to snooze if they forgot it by themselfe.

Completly recommended

Comments: Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Pros:

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Cons:

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

RingOver is a really good product - good compromised

Pros:

Many things: easy to setup, the IVR, really easy to deploy inside my company. And the "monitoring" is really interesting. The redirection of the calls in function of the different rules is really interesting.

Cons:

Sometimes we had some trouble with the communication, people didn't hear us well. And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

Solid tool for sales team

Comments: A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls

Pros:

I like the simplicity of the platform and the set up

Cons:

I have not found any inconvenience using Ringover

Ringover is a software that businesses can use to manage their communication, which is based in the

Comments: Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.

Pros:

Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.

Cons:

There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them

Great Solution for VoIP

Comments: Ringover has helped our team collaborate more efficiently and manage our communication needs.

Pros:

Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.

Cons:

Couldnt be ideal for small businesses. May the reporting features be more benefit. Not often but call quality can be inconsistent time by time.

Remote Work Made Easier

Comments: Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!

Pros:

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Cons:

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

ringover

Comments: we have a daily use of it since we got a call center

Pros:

Ringover is really effective as it is time saving + It help us to do report

Cons:

There is nothing we like least about this software.

Great for training and international calls

Pros:

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Cons:

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Great Call Center App

Comments: We have had a great experience with Ringover so far.

Pros:

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Cons:

We have had sporadic connectivity issues but the have been promptly resolved

Ringover est une solution de VoIP complète

Comments: Overall, its a great tool to get the most out of sales teams.

Pros:

The recording system, the customer service and the dashboards that enables management analysis.

Cons:

You need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).

It's good

Pros:

Couldn't be easier to use. Recommendable.

Cons:

As any software, issues will eventually happen, but the support is pretty quick when it comes to getting issues resolved.

Nice service for our business

Comments: Great product

Pros:

Ease of use, ability to add on features when we need them, view logs etc.

Cons:

Nothing major really, we were an early adopter of the software as have seen it grow into a great product.

Good software

Pros:

Easy to use, recording feature is very useful

Cons:

Cannot accept inbound calls, makes this hard to receive calls

Ringover is not over sold

Comments: good

Pros:

integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

Cons:

VoiP always has some reliability issues and this has shown up once or twive

Good job support team

Pros:

Easy to use when Zendesk and Hubspot are integrated

Cons:

Some minors features, there is no major cons

Best Phone Software

Pros:

The user interface is really beautiful and easy to use. other similar software has a really dry, not up-to-date design but Ring over is more with the times which I believe has an impact on productivity.

Cons:

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later

Very good

Comments: It was great

Pros:

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand

Cons:

Nothing all good I found it easy to work out

GMD

Comments: full package for when our sales people make sales calls.

Pros:

Very easy interface. Good accelerated work features E.G quick dial Simple

Cons:

The set up could have been a little bit easier.

satisfied with ringover

Pros:

ease of use and administration the sales teams are attentive to the needs

Cons:

The initial settings seemed complicated to me, but the support helped me to solve the problems