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What is Xero?

Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Automate tasks like invoicing and reporting, and get a full picture of your business with up-to-date financial data. Xero accounting software allows you to connect to your bank so you can set up feeds from any number of bank accounts and reconcile bank transactions on a daily basis.

Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

Xero Software - 1
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Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Experience strategist in UK
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dashboard enables multiple accounts all in one place

5.0 last month New

Comments: Over the last 8 years it's been easy to manage my business finances - and that's from someone who doesn't really want to do finance tasks

Pros:

Mobile app enables at a glance view and ease to enter receipts when out

Cons:

Complex reconciliation when currency charges are deducted, sure you can make an adjustment, but it always feels clunky

Mark
Owner in South Africa
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy, capable, and to the point

5.0 2 months ago New

Comments: Overall, we love Xero, having come from a free alternative which took so much more time to use.

Pros:

We love Xero's ease of use and the straightforward way of defining accounts, setting tax settings on these accounts and then reconciling transactions.

Cons:

While Xero has many integrations to other external solutions/applications, it has none which are valuable to us, being our local South African payment gateways and Buy Now Pay Later providers for the purposes of importing transactions from them into Xero for transaction reconciliation - examples of integrations which would be fantastic are to PayFast, PayJustNow, Ozow, Payflex, HappyPay, Float, etc.

Kira
Executive Assistant in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple Accounting Program

3.0 3 weeks ago New

Comments: Overall if you are looking for a simple, straight forward accounting system, then Xero is great. However, I believe that if you have a larger business and need to dive in deep into details, then go with a different program.

Pros:

Xero is a very simple accounting program for small business users. I appreciated how easy it was to learn as well as it being an inexpensive program.

Cons:

For our business, we are slightly convoluted, and we had issues when it came to separating items by class and project. The reporting could not provide the numbers I needed for each individual item.

Jesse
Managing Director in Australia
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero is a Team Player

5.0 4 weeks ago New

Pros:

Xero has helped us reduce the amount of admin time we used to spend by automating and simplifying some of the most time consuming daily tasks. We love the ability to connect and reconcile our accounts, easily process payroll, sign up new staff and process credit card payments for better cashflow.

Cons:

There's nothing I don't like about Xero. I'm just looking forward to more features and the ability to integrate with more external software in the future, increasing automation wherever possible.

Mark
Technical Manager in UK
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Xero Deployment

4.0 2 months ago New

Comments: In general, Xero is good cloud accounting solution which is many times easier to maintain than Sage.

Pros:

The speed of setting up the company and linking the bank. The online banking we use is not the easiest however, Xero had this covered.

Cons:

You cannot fully delete archived Invoices which can cause conflicts if you import old invoice numbers. We had a clash of new system and old invoice numbers and this caused problems with having to credit. It would have been easier if the invoice number could have just been edited.