17 years helping British businesses
choose better software

What is Xero?

Xero is an award-winning online accounting software with billing and invoicing solutions designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Easily understand and manage your cash flow, plus get a view of what bills are due for payment and which of your invoices are outstanding or paid. Schedule payments, batch pay suppliers and spend less time on business admin by paying multiple bills in one transaction.

Who Uses Xero?

Accounting for Small Business

Where can Xero be deployed?

Cloud-based
On-premise

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero pricing

Starting Price:

£10.00/month
  • Yes, has free trial
  • No free version

Xero does not have a free version but does offer a free trial. Xero paid version starts at £10.00/month.

Pricing plans get a free trial

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero videos and images

Xero Software - Xero new invoice
Xero Software - Xero track invoices
Xero Software - Xero dashboard
View 4 more
Xero video
Xero Software - Xero new invoice
Xero Software - Xero track invoices
Xero Software - Xero dashboard

Features of Xero

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Audit Trail
  • Automated Quoting
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Case Management
  • Cash Management
  • Check Printing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross Ledger Posting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Data Import/Export
  • Data Visualisation
  • Delivery Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Tracking
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pricing Management
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Reimbursement Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Trust Accounting
  • Vendor Management
  • W-2 Preparation
  • Warehouse Management

Alternatives to Xero

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Turn quotes into invoices, manage contracts, create recurring invoices, bill timesheets, manage online payments, and more. Learn more about Odoo
Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases.
SimplBooks is an online accounting software for small and micro business owners that offers users a user-friendly interface.
Schedule jobs, coordinate teams, track time and track projects, all in one place.
Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.
Online application that helps self-employed automate accounting, from expense tracking to tax filling and bank reconciliation.

Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Experience strategist in UK
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dashboard enables multiple accounts all in one place

5.0 8 months ago

Comments: Over the last 8 years it's been easy to manage my business finances - and that's from someone who doesn't really want to do finance tasks

Pros:

Mobile app enables at a glance view and ease to enter receipts when out

Cons:

Complex reconciliation when currency charges are deducted, sure you can make an adjustment, but it always feels clunky

Alternatives Considered: Sage Accounting

Reasons for Switching to Xero: Accountant recommended it, as it was something they liked working with

Stewart
Managing Director in UK
Insurance, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Accounts software made simple

4.0 2 months ago New

Comments: Great and would recommend. My first time using an accounts software and has been like a breeze. Simple to use and cost effective.

Pros:

The API function has been fantastic for managing our office account. The ability to create nominal codes, generate custom invoices and reconcile transactions is so simple.

Cons:

The customisation on reports is not as easy as I would like.

Alternatives Considered: QuickBooks Enterprise

Reasons for Switching to Xero: Recommended by our accountant as the easiest to use and better features

Geoff
Global Sales Director in New Zealand
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Losing touch with the cusomter.

2.0 6 months ago

Comments: It works and accounting isn't the most exciting part of the day. The features and mindless design changes do not justify the constant price increases. Like the huge integration list, they should break up every feature and price by feature rather than base packages.

Pros:

Xero was great when we first signed up. It was a simple small business accounting software.

Cons:

They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.

Elayna
President in US
Individual & Family Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Xero review

4.0 3 months ago

Comments: Just be aware of the small print. Dont get locked out of your own business software

Pros:

I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more...

Cons:

.however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services xero does for half the price. No gemics

Alternatives Considered: Zoho Invoice

Reasons for Switching to Xero: I did at first but choose zoho instead. I dont need my financial software locking me out of my business account. Zoho doesnt do that. Ever

Stacey
Dance Director in UK
Performing Arts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero Review

4.0 last month New

Comments: Overall it was very good and helped my business

Pros:

Easy to access from any device. The layout is great.

Cons:

Took a while to get used to - a lot to learn

Eric
Cfo in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good value accounting system

4.0 last month New

Comments: Positive overall experience, it is a good value for the price paid.

Pros:

Easy to use, simple interface that I was able to pick up quickly.

Cons:

Does not appear to be a way to lock a period. Other users have changed revenue from 4 years ago accidentally.

Alternatives Considered: QuickBooks Online

Reasons for Switching to Xero: Better pricing on Xero than Quickbooks and easier install.

Adeniran
Associate Traveling Secretary in US
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My Experience with Xero in a Filled Insight

5.0 last month New

Pros:

I use Xero on few selected moments mainly through mobile application when on the go. I like that it automates repetitive accounting tasks.

Cons:

Unfortunately, Xero mobile application does not allocate all features available on mobile apps.

Natasha
Founder in UK
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Accounting Software

5.0 last month New

Comments: My overall experience with xero has been fantastic. It takes the stress of my workload and its just so seamless. Also my accountant gets all the information from one place so it makes filling out my SA Assessment returns so much easier.

Pros:

As a small business owner who has never used xero before, i like the features it provides. I like how you can connect your bank statements to xero which makes reconciling transactions easier. Its seamless and you dont have to manually go in and pull the transactions across. Also i love how you take a photo of your receipt and input that into xero.

Cons:

Nothing really, I like all features. The only small thing i would say is i wish we didnt have to use the authenticator, but other than that i dont have any cons.

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good in the Asia-Pacific Region

5.0 last week New

Comments: Great software, good in the asia-pacific region

Pros:

Easy to use, fast to set up, cheap on cost

Cons:

Doesn't have any North American tax integrations

Verified Reviewer
Verified LinkedIn User
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Xero - A quick overview

5.0 4 weeks ago New

Comments: Excellent software - we use it for our business and helps reconcile accounts and manage payments to and from multiple accounts.

Pros:

Intuitive accounting software. Easy to add clients/contacts and suppliers and create invoices and reconcile payments.

Cons:

Nothing - it meets our requirements very well.

Shaun
Accountant in Australia
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero Accounting Software Review

5.0 4 months ago

Comments: Overall, Xero has been excellent at providing an accounting software system for small business clients that is user friendly and has excellent product support.

Pros:

Xero offers excellent support resources and communicates regularly with customers, advising of product updates and features. Using Xero is easy and with the on-screen support Xero Central support feature, help is always at hand.

Cons:

Xero is not scaled for manufacturing clients and lacks stock management capability. Larger clients may be looking for a more scalable solution with stock management and offline access.

Alternatives Considered: MYOB Business, Odoo and QuickBooks Online

Reasons for Switching to Xero: No. I'm an accounting software partner, so the more products I have access to the better.

Matt
Founder and Director in UK
Food & Beverages, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easy Accounts

5.0 4 months ago

Comments: Easy to gain an understanding of with various help sections, and fully customisable in terms of invoicing and product management.

Pros:

If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and customer management.

Cons:

The dashboard can be a little cluttered together - in some instances you need to click through a few hyperlinks to get to where you want to go.

Keith
Director in Australia
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Used for 12 years. This used to be a great product. I feel like it's past the point of no return now.

1.0 3 months ago

Comments: Degrading quicker than the US presidency

Pros:

The memory of how good it used to be, and the lessons learned now.

Cons:

New changes are force-fed to customers whilst still in beta or alpha, with no opt-out Prices have gone up repeatedly Features used everyday have been removed The new user interface is bloated and requires more work Keyboard shortcuts/entry have been removed Support don't seem to care and just give canned responses The interface just gets laggier every month

Jhoy
Finance Manager in Philippines
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero certified

5.0 7 months ago

Pros:

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Cons:

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.

Alternatives Considered: QuickBooks Online

Reasons for Switching to Xero: Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Pius
Accountant in Australia
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Accounting with Xero is Amazing

5.0 3 months ago

Pros:

Xero is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place.

Cons:

Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect.

Grace
Volunteer in Australia
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Xero: AP/AR/GL Automation Program

5.0 2 months ago

Comments: Matching payments before sending to vendors has reduced financial errors via early detection of discrepancies.

Pros:

Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI.

Cons:

The back-up reporting on the previous version wasn’t easy to filter - kudos to the vendor for updating it.

Sadiq
Senior Partner in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable Tool for Online Accounting

5.0 3 months ago

Pros:

Xero for over four years now has been the most vital tool for matching payments, eradicating fraud and handling accounting tasks online.

Cons:

I mainly use the mobile application and it suits all my needs as Senior Partner in Management Consulting industry.

Austine
Peer Mentor in UK
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Xero: Fantastic Online Accounts Tool that Merges Well with PayPal

5.0 4 months ago

Pros:

Xero allows me to simplify accounting tasks such as billing and invoicing via real-time workflow automation.

Cons:

I have not yet come across the dark side of Xero - it accomplishes all my online accounting needs.

Zakaria
Assistant Manager in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Why I Prefer Xero for AP, AR & GL Automation

5.0 3 months ago

Comments: Matching payments with Xero has enabled me to eradicate financial losses when paying vendors.

Pros:

Ever since 2018, Xero has been a remarkable tool for handling complex repetitive accounting tasks such as billing and invoicing.

Cons:

The then drawbacks and bugs which I was experiencing on my iOS mobile app, were rectified when upgraded to version 18.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A versatile accounting tool with low overhead

4.0 3 months ago

Comments: I use Xero daily on my job. It is a very flexible tool, especially for startups. You can set up a company in minutes if you know what you are doing. A nice tool overall, up to a mid sized company.

Pros:

Easy to use, company set up is fast, can be used in many different countries, flexible, good for startups in their earliest days. Very flexible chart of accounts allows you to make any kind of setup you like.

Cons:

Regionalization for some countries with complex VAT is not great (Portugal, Serbia). Sometimes it is hard to reconcile invoices with bank statements.

Linet
Accounts Payable Specialist in UK
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

What I Know About Xero

4.0 3 months ago

Pros:

Xero for the past three years has been a game changer in AP, AR and GL automation. It integrates with external CRM and ERP tools which advance capabilities.

Cons:

Lack of CRM tools is the only drawback but it integrates with external applications.

Grace
Procurement Officer in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Xero: Remarkable Tool for AP and AR Automation GURU

4.0 4 months ago

Pros:

I am able to save time by automating accounting tasks with Xero. Paying vendors ahead of time is another great aspect about Xero.

Cons:

Mobile application works perfectly lit but it hangs when it is processing tons of invoices.

Jonathan
Chief Operations Officer in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

J.Lee Views on Xero Based on 3 Yos Usage

5.0 4 months ago

Comments: Automating accounts payable and receivable reduce financial losses.

Pros:

Xero mobile application is what I like most since I am able to carry out repetitive accounting tasks such as AP, AR and GL on the go over the internet.

Cons:

I use XERO as QBO alternative and it meets all my needs.

Jeff
Head of Finance in US
Oil & Energy, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best for experienced accountants.

3.0 3 months ago

Comments: Easy to setup. We never had trouble with Xero. We liked being able to easily customize reports.

Pros:

Easy, simple interface. No multi-layer menus or hard-to-find commands. Easy to find options and customize.

Cons:

The product is meant for more advanced accountants. It doesn't lead you through accounting procedures like QuickBooks. Xero is meant for experienced accountants.

Verified Reviewer
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Very simple and intuitive product

5.0 5 months ago

Comments: Overall, very pleased with the product and when linked with other 3rd party software like ApproalMax, it makes for a very efficient and robust process.

Pros:

Very simple and intuitive product. I currently use Xero for education. Its biggest strength is how straightforward and easy it is to use and navigate through the various screen.

Cons:

If Xero’s biggest plus point is its simplicity, its downside is also that it is very. Having previously used SAP in the manufacturing environment, Xero doesn’t quite give you the drill down capabilities and cross dimensional analysis. But in my current education setting this isn’t always required.