Who Uses This Software?

It is used by teams, big and small, across every industry to get work done. It helps them plan projects, track them to completion, collaborate, and stay updated.

Average Ratings

214 reviews
  • Overall 4.2 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.2 / 5
  • Features 4.2 / 5
  • Value for Money 4.3 / 5

Product Details

  • Starting Price £14.40/month
    See pricing details
  • Pricing Details Free plan - 5 users, 2 Projects Standard plan starts from £14.4
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Zoho Projects
  • https://www.zoho.eu/projects
  • Founded 1996

About Zoho Projects

Zoho Projects is the project management software from Zoho, a brand that enables 45 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress.

Zoho Projects Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Alerts/Notifications
  • Capacity Monitoring
  • Color Coding
  • Dependency Tracking
  • Drag & Drop
  • Milestone Tracking
  • Progress Tracking
  • Task Management
  • Templates
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritisation
  • Status Tracking
  • Time & Expense Tracking
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project

Zoho Projects Most Helpful Reviews

Love this product- others don't compare!

Reviewed on 12/12/2017
Roshi P.
Marketing Consultant
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Love this product and I recommend it for anyone managing something on their own, or with teams. There's just minor improvements, like the Tasks and Time tracking thing I mention above, that need refining.
And while customer service is also great (I can always reach a human),the knowledge base and Help sections needs user experience streamlining.
With the value pricing and the robustness of this product, I will always recommend this product to anyone - and do!

Pros: Clear user design with logical and clear content and category designations. Love that they offer multiple view options for those who, say for example, would rather have a Kaban view over a more linear list breakdown. I have yet to find anything else as clearly user friendly and LOGICAL in organization. A lot of other sites I've used try too hard to be cool and modern, and actually end up causing user confusion with all their different layers. It's exhausting. But with Zoho Projects, I can go in quickly and get what I need! Also love how it interfaces with other Zoho products, such as Invoices, and I can export my time sheets. I love that I can hit a timer on my tasks, too. Overall, it has great standard operations with plenty of options for customization.

Cons: Sometimes the invoice functions seem redundant to someone using the Zoho Invoices, and that has caused me to accidentally create some duplicates within Projects (when I was really just trying to create an invoice in Invoices), and I have had to clean up my own mess. That's the one area I think they made things a little more convoluted. I can't think of any other major cons - I've never had issues with this product. I don't use the Bug Tracker at all, so I can't speak to that. In Documents, it's unclear up front whether, when I pull a document in from a cloud, if it's going to sync any changes with that cloud app (like Google Drive, etc), or if it's just importing as is. Their Learning Center is also woefully organized. I can't search any topics, though the visualization videos you first land on are helpful for starters. But the info I REALLY can search is in the general Zoho Getting Started section...those knowledge centers should be merged and not be so confusing. Even the Forums in Projects help, I can't even search a topic on them on the landing page...so odd! And, lastly, it would be so great if Tasks had more Duration options. If it had an option where I could set a Task in HOURS, rather than only Days, then I could actually track something regularly hourly per week as well as track my weekly progress on it. Right now, I can't do that, I have to do that manually :(
And, you can't seem to delete a Duration period once you've put it in (without also setting an end date). what if I just accidentally put in a duration?!

Great online collaborative project management tools with feature you have always wanted

Reviewed on 24/10/2019
Jaideep T.
Head of Product
Financial Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.

Pros: Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons: More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Great platform for the price, but bugs and interface will drive you mad

Reviewed on 10/09/2018
Ryan P.
Video Producer and Social Media Marketer
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Zoho Projects is a rare project management software that does all of the things our marketing agency needs it to do at a great price, which is why we've kept it for as long we have. We just wish it was considerably more user-friendly.

Pros: The number of features from Zoho Projects is impressive. Practically every feature we needed for our project management could be done, at a price no other platform could match. You can set billable and non-billable hours, you can clock into a timer for all tasks, and the task creation setup is pretty robust. The interface has improved a ton in the 3 years I've been using the platform, and you can tell the developers are constantly trying to improve stability and features for users.

Cons: As great as the features are, the functionality of the software can be quite frustrating. The interface is bland and can be very difficult to navigate. We can usually find what we need but finding it can be quite the challenge. Along with that, some features have head-scratching quirks that we've never been able to figure out. For instance, every time we create a new project it will only add *some* of the managers to the project, instead of all of them, even though there's no difference in their permissions. It's a technically *stable* software, but we often grow envious of other, more functional project management software that's out of our price range.

A practical solution for small teams

Reviewed on 07/11/2019
Verified Reviewer
Managing Director
Financial Services, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is a practical and easy to use project planning suite although it has limited functionality in the smaller plans that does not allow people to test it before committing to an upgrade.
You cannot test a project plan solution without properly using tasks and subtasks.

Pros: The ability to link to other Zoho solutions (CRM etc) and integrate information from various functions and third parties in project planning and implementation.

Cons: Problematic value for money for small teams that need more functionality. Also, there is no ability to customize functionality and price package.

Comprehensive Project Management Software

Reviewed on 27/09/2019
Jayme A.
CEO
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.

Pros: Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.

Cons: There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.

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