---
description: Discover the benefits and disadvantages of RingByName.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingByName Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [VoIP Phone Systems](/directory/31101/business-phone-systems/software) > [RingByName](/software/169306/ringbyname)

# RingByName

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> RingByName is a powerful cloud phone service designed to make your business more efficient and save you money.
> 
> Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RingByName?

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 69 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: InPhonex

## Commercial Context

- **Starting Price**: US$28.95
- **Pricing model**: Per User
- **Pricing Details**: RingByName is offered across four pricing plans, outlined below. &#10;&#10;Essential: $28.95 per user per month&#10;Advanced: $34.95 per user per month&#10;Enterprise: $44.95 per user per month&#10;For Call Center plans, please contact InPhonex.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customisable Reports
- File Sharing
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Text to Speech
- Third-Party Integrations
- VoIP
- Voice Mail

## Integrations (4 total)

- Google Contacts
- Google Docs
- Salesforce Sales Cloud
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Phone Systems](https://www.capterra.co.uk/directory/31101/business-phone-systems/software)

## Related Categories

- [VoIP Software](https://www.capterra.co.uk/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.uk/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)

## Alternatives

1. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (858 reviews)
2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews)
3. [800.com](https://www.capterra.co.uk/software/208208/800-com) — 4.7/5 (313 reviews)
4. [Nextiva](https://www.capterra.co.uk/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Reviews

### "Brendan's Stellar review" — 5.0/5

> **Brendan** | *11 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The support is incredible, I like that we tend to have the same technicians.
> 
> **Cons**: The pricing models, while competitive can be really confusing.
> 
> one of the better business decisions Ive made in my career

-----

### "COMMUNION supports RingByName" — 4.0/5

> **FREDERICK** | *18 June 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: COMMUNION likes the personal attention to details, given by RingByName. RingByName values the relationship, and has demonstrated this kind of excellence throughout the years.
> 
> **Cons**: There are improvements the company should adopt and implement, and has not. One example, RingByName Meet should operate seamlessly, regardless of the mobile device used, the browser used, or the amount of bandwidth available.
> 
> COMMUNION's overall experience with RingByName is good

-----

### "not h appy" — 1.0/5

> **peter** | *25 September 2024* | Packaging & Containers | Recommendation rating: 0.0/10
> 
> **Pros**: price
> 
> **Cons**: not being able to call certain numbers in the US&#10;losing functionality when you made upgrades&#10;incoming caller id is intermittent
> 
> tech support answers call but cannot fix our problems

-----

### "Univista Insurance Orlando" — 5.0/5

> **Yoisel** | *9 July 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: customer service and professionalism of its employees
> 
> **Cons**: Just mention that there are recorded calls that we search for and cannot find, it is always solved by asking the company but it would be very good if they appeared at the time of the search.
> 
> I think the experience has been good, very good management and response to our requests.

-----

### "Helpful features" — 4.0/5

> **Connie** | *11 July 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: The e-mail and transcription of voicemails
> 
> **Cons**: Sound quality is not always good.  Voicemails are sometimes garbled
> 
> Very good.  Features are very helpful with voicemails

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/169306/ringbyname)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/169306/RingByName/> |
| en-AE | <https://www.capterra.ae/software/169306/ringbyname> |
| en-AU | <https://www.capterra.com.au/software/169306/ringbyname> |
| en-CA | <https://www.capterra.ca/software/169306/ringbyname> |
| en-GB | <https://www.capterra.co.uk/software/169306/ringbyname> |
| en-IE | <https://www.capterra.ie/software/169306/ringbyname> |
| en-IL | <https://www.capterra.co.il/software/169306/ringbyname> |
| en-IN | <https://www.capterra.in/software/169306/ringbyname> |
| en-NZ | <https://www.capterra.co.nz/software/169306/ringbyname> |
| en-SG | <https://www.capterra.com.sg/software/169306/ringbyname> |
| en-ZA | <https://www.capterra.co.za/software/169306/ringbyname> |
| fr | <https://www.capterra.fr/software/169306/ringbyname> |
| fr-BE | <https://fr.capterra.be/software/169306/ringbyname> |
| fr-CA | <https://fr.capterra.ca/software/169306/ringbyname> |
| fr-LU | <https://www.capterra.lu/software/169306/ringbyname> |
| ja | <https://www.capterra.jp/software/169306/ringbyname> |

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