--- description: Discover the benefits and disadvantages of Darktrace. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Darktrace Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/31037/cybersecurity/software) > [Darktrace](/software/168955/darktrace) # Darktrace Canonical: https://www.capterra.co.uk/software/168955/darktrace Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/168955/darktrace?page=2) > Darktrace, founded in 2013 in Cambridge, UK, is a leader in AI cybersecurity, protecting 10,000+ global customers from evolving threats > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Darktrace? Scales to organizations large and small, in any industry. No limit to devices, users, accounts, or mail flow. Built for Enterprise, Government, Critical Infrastructure, and SMB. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Darktrace - **Location**: San Francisco, US ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Darktrace for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - Application Security - Behavioural Analytics - Compliance Management - Continuous Monitoring - Data Security - Endpoint Management - Event Logs - Firewalls - Incident Management - Incident Reporting - Intrusion Detection System - Monitoring - Network Provisioning - Prioritisation - Real-Time Monitoring - Remediation Management - Reporting/Analytics - Risk Alerts - Server Monitoring - Task Management - Third-Party Integrations - Threat Intelligence - Threat Response - Vulnerability Scanning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Cybersecurity Software](https://www.capterra.co.uk/directory/31037/cybersecurity/software) ## Related Categories - [Cybersecurity Software](https://www.capterra.co.uk/directory/31037/cybersecurity/software) - [Network Security Software](https://www.capterra.co.uk/directory/30003/network-security/software) - [Identity Threat Detection and Response (ITDR) Software](https://www.capterra.co.uk/directory/33835/identity-threat-detection-and-response-%28itdr%29/software) - [Cloud Security Software](https://www.capterra.co.uk/directory/31344/cloud-security/software) - [Email Security Software](https://www.capterra.co.uk/directory/31358/email-security/software) ## Alternatives 1. [Malwarebytes for Business](https://www.capterra.co.uk/software/1029929/malwarebytes-for-business) — 4.7/5 (2512 reviews) 2. [ESET Endpoint Security](https://www.capterra.co.uk/software/151915/eset-endpoint-security) — 4.7/5 (1169 reviews) 3. [Cloudflare](https://www.capterra.co.uk/software/155191/cloudflare) — 4.7/5 (515 reviews) 4. [RiskProfiler](https://www.capterra.co.uk/software/1045761/riskprofiler) — 5.0/5 (44 reviews) 5. [AVG Antivirus Business Edition](https://www.capterra.co.uk/software/176245/avg-antivirus-business-edition) — 4.3/5 (2145 reviews) ## Reviews ### "DARKTRACE - A network helper" — 5.0/5 > **Alex** | *5 June 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: It is a great tool for identifying threats to the network that would otherwise cause a major issue for us. > > **Cons**: The dark interface makes it look really dated and is not great for reading / looking at the information > > It is a great product that helps to shut down issues on a network before they become a problem that might be catastropic. ----- ### "Pricey, but worth the moeny" — 5.0/5 > **Christian** | *26 February 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Darktrace is innovative, constantly evolving and adapting to changes within the IT security sphere. Their EMAIL module is probably one of the best in the market, with a great AI based approach to filtering unwanted emails. > > **Cons**: Darktrace can be a bit pricey and in the upper price segment of it's product range. Prices however can to some extent be negotiated, especially if you use a larger portion of their portfolio. > > Darktrace provides great functionality and has strong customer focus, with regular meetings with customer success manager, which combined has led to an overall great impression of both their products and their team. ----- ### "machine learning-powered threat detection that scales security operations" — 5.0/5 > **Alvin** | *29 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Real-time monitoring identifies anomalies in time, email encryption secures communications, and policy control enforces compliance. > > **Cons**: Setup is complicated and assistance is behind on sophisticated troubleshooting, it causes big issues sometimes. > > Better threat detection, minimized email phishing threats, and enforced security policies effectively throughout the network. ----- ### "AI machine learning with models and advanced search capabilities" — 5.0/5 > **Erik** | *20 May 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Advanced Search lets us dig into the exact 5W's. It also lets us recreate packet captures for network troubleshooting. The iOS app is great and lets us remotely get notified and handle any manually required situations that do not fall under our autonomous scope of actions. > > **Cons**: The app has had a few bugs in the past, but is working great now. I wish we could do even more with the app - like advanced search capabilities to help diagnose while on the move. > > Great - but when we lost our main support person a year ago (She was promoted), it's been a small bit more tedious to get answers immediately. Cybersec is a fast world. ----- ### "Darktrace support is amazing" — 5.0/5 > **Joshua** | *8 November 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The support is hands down the best part of Darktrace. We had several questions using the software and support was always quick to respond and always gave great answers. If they did not know a solution right away they always followed up in a timely manner. > > **Cons**: The cost was the biggest downside, but we learned you get what you pay for. Darktrace ended up being worth the money. > > We used Darktrace at my last company. We switched to Darktrace after a previous employee attempted to steal some data. The Darktrace sales team was great and gave us plenty of time to fully test the product. Once we fully switched to Darktrace the service was fantastic. Any time we needed help investigating unusual activity or creating a report they would help. I would highly recommend Darktrace to any organization that is concerned about data security. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/168955/darktrace?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168955/darktrace) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data