ManageEngine OpManager

Opmanager is a fantastic network monitoring tool at a fantastic price

Comments: Opmanager has been great for us. I feel like our network team is constantly finding new functions or features we didn't realize it had. It has so much that you have a challenging time taking it all in.

Pros:

Price. Like all ME products, they are very competitive with their pricing. For a non-profit like us, value really matters.Functionality. We get everything we'd every want from a solution without being nickle and dimed like other competitors. Opmanager does it all and can be customized for any type of network setup.Integration. Being able to have Opmanager integrate with Sdplus and other ME products really allows all our tools to work together as a cohesive whole.

Cons:

The time it takes for product support can to get back with you can be a little longer than anticipated. SSO needs some work. They have it down in some of their other products and I wish they'd pull over some of that successful code. Especially SSO when using the iphone app.

Alternatives Considered: Auvik and SolarWinds Service Desk

Reasons for Choosing ManageEngine OpManager: Auvik was very pricey and had TOO much information, but not showing a lot of relevant info without a ton of changes.

Switched From: Auvik

Reasons for Switching to ManageEngine OpManager: Cost combined with the features we got for that price. This is on top of the integration we got with other ME products we already had.

Robust Network Monitoring Solution

Comments: ManageEngine OpManager is a robust, versatile, and cost-effective solution for network monitoring and management. It is ease to use, scalable, and its ability to integrate with other tools, making it suitable for businesses of various sizes. Despite a few challenges related to resource usage and learning curves, the overall experience with OpManager is largely positive for my organization that need real-time insight into their network infrastructure.

Pros:

1) Scalability 2) Ease of use 3) Integration with multiple hardware components and ITSM tools 4) Cost effective.

Cons:

1) No power shell module 2) No Linux agent based monitoring 3) No capacity management

Alternatives Considered: Zabbix

Reasons for Choosing ManageEngine OpManager: Scalability and cost effectiveness are the two areas which made us to take decision to switch.

Switched From: Server & Application Monitor

Reasons for Switching to ManageEngine OpManager: 1)Easy of use and setup 2) Pre-Built Features and out of box functionality 3) Licensing Model 4) Mobile and Remote Monitoring

Decent Solution At A Reasonable Cost, But You Get What You Pay For

Pros:

We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.

Cons:

We consistently find issues where we have to report a problem or bug and wait for it to be resolved by another release, which inevitably breaks something else. We're in a constant state of having to update the software.

Alternatives Considered: SolarWinds Service Desk

Reasons for Switching to ManageEngine OpManager: * Product functionality and performance * Pre-existing relationships * Overall cost

Network Visibility with OpManager

Comments: ManageEngine OpManager is a network monitoring and management tool which simplifies visibility over the networking infrastructure, with its multiple functionalities divided into modules you can fully know the performance of both your network infrastructure and network traffic which can ensure that you can mitigate issues or faults before their occurrence.

Pros:

Ease of set up Agentless monitoring is supported which simplifies monitoring and management

Cons:

Some of the modules dont integrate perfectly, in terms of moving data between modules.

Alternatives Considered: AppDynamics

Reasons for Choosing ManageEngine OpManager: OpManager offers better reporting functionality and also has support for a wide variety of networking systems hence offering better visibility of one's network.

Switched From: SolarWinds Network Configuration Manager

Reasons for Switching to ManageEngine OpManager: OpManager's licensing options are way lower in comparison to the competition yet it offers a vast array of functionality with a smooth learning curve.

Great Infrastructure monitoring tool at a reasonable price

Comments: It has been great so far. It's working well for us. We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.

Pros:

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with. - Easy to setup. - Reasonable pricing. - We like the agentless monitoring. - Support team helped us during/ before/ after implementation.

Cons:

- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts. - URL monitoring - kerberos is not supported. - Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.

Alternatives Considered: PRTG and Zabbix

Reasons for Choosing ManageEngine OpManager: It was being managed by a third party vendor. We wanted to bring it in-house to save money & to have a greater flexibility.

Switched From: PRTG

Reasons for Switching to ManageEngine OpManager: We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.