15 years helping British businesses
choose better software

What is PowerReviews?

Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc.

Who Uses PowerReviews?

Customer and market feedback solution that helps businesses of all sizes study consumer behavior, shopping trends, customer engagement, and more.

PowerReviews Software - 1
PowerReviews Software - 2
PowerReviews Software - 3
PowerReviews Software - 4

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Reviews of PowerReviews

Average score

Overall
3.4
Ease of Use
3.7
Customer Service
3.9
Features
3.4
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
14%
4
29%
3
43%
2
14%
Jason
Owner in Jamaica
Food Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best business power review software

5.0 3 years ago

Comments: Definitely would recommend businesses use this software especially for small entrepreneurial businesses.

Pros:

What I love most about this software is that it keeps enables your business to study your consumers behavior by way of reviews, mapping and and social media analytics. This software helps my business because it acts as a consumer and market feedback solution for your business.

Cons:

The dashboard is a bit old, other than that I don’t have any problems with this software.

Kelly
Kelly
Director Direct Response Marketing in US
Verified LinkedIn User
Publishing, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Positive impact on sales

4.0 7 years ago

Pros:

Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product.

Cons:

Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS. The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example.

Ryan
Digital Program Manager in US
Apparel & Fashion, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

It works, but is not the best

3.0 last year

Comments: It works for how we use it, but feels like features could be improved.

Pros:

Ratings only option has been nice to boost average star rating.

Cons:

Email review request is not editable, and has been difficult to integrate with other platforms.

Verified Reviewer
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

The fastest way to get more user generated content

4.0 3 years ago

Pros:

With PowerReviews we are getting valuable feedback from our customers, which helps us to grow very quickly.

Cons:

The overall impression is very positive.

Cristina
SMRM Supervisor in Philippines
Used the Software for: 6-12 months
Reviewer Source

It needs a lot of improvement

2.0 7 years ago

Pros:

The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues.

Cons:

The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information.