--- description: Discover the benefits and disadvantages of Microsoft Teams. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams](/software/168668/microsoft-teams) # Microsoft Teams Canonical: https://www.capterra.co.uk/software/168668/microsoft-teams Page: 1 / 442\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) > Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. > > Verdict: Rated **4.5/5** by 11010 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Teams? Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11010 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Agenda Management - Alerts/Notifications - Annotations - Audio Calls - Audio Capture - Auto Framing - Automatic Transcription - Calendar Management - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Desktop/Browser Sharing - Discussions/Forums - Document Management - Event Scheduling - File Sharing - Host Controls - Live Chat - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multi-User Collaboration - Polls/Voting - Presentation Streaming - Presenter Control Management - Private Chat - Real Time Screen Sharing - Real-Time Chat - Recording - Remote Support Software - Reporting & Statistics - Scheduling - Screen Capture - Screen Recording - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Video Layouts/Views - Voice Mail ... and 1 more features ## Integrations (68 total) - Adobe Acrobat - Asana - Assembly - Axonify - Booking - Calendar Pro - Calendly - Canva - Claude - Copilot - Copilot - Desk - Drop - Dynamics 365 - Figma ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) ## Related Categories - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [Webinar Software](https://www.capterra.co.uk/directory/30937/webinar/software) - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14573 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17549 reviews) 3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12104 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24098 reviews) 5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11526 reviews) ## Reviews ### "I use Teams every day at work\!" — 5.0/5 > **Lauren** | *23 March 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues. > > **Cons**: I haven't come across any negative points when using Teams in either personal or professional capacity. > > Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls. ----- ### "Works well with Copilot" — 3.0/5 > **Verified Reviewer** | *17 April 2026* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows > > **Cons**: Needs better search filters. Chats / meeting chats / channels can be hard to locate and keep on top of - menu / nav system could be clearer. ----- ### "The Best And Most Effective Corporate Communication App\!" — 5.0/5 > **Cameron** | *25 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when completing projects / large tasks that require a deadline. It is the main communication app that our IT team use to communicate about the things we need to get done, and also allows us to set a shift schedule that varies, so we get lots of value out of it. > > **Cons**: I think Microsoft Teams is a really great and complete product already, but I would say if I had to suggest an improvement, that I would like there to be more of a variety of the apps you can integrate into Microsoft Teams to provide more of a seamless experience that synergises well with other apps / services. > > Microsoft Teams is a great communication and collaboration app, and has been the primary app that I have used across my corporate career for maintaining contact with my team members, talking about the problems we face as IT administrators on the daily, and also a great way to contact internal users within our business to deliver timely and effective IT support. I like that there are share screen functions on calls as this allows us to troubleshoot incidents in the event our remote control tools don't work, so an excellent alternative option also. ----- ### "Excellent software\! So easy to use and helps keeps me and my work organised." — 5.0/5 > **Fiona** | *7 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use Teams as part of my every day work life and it makes everything so much easier\! I work remotely from home so being able to keep track of online meetings and communicating with other members of the organisation all over the country is really important. We hold regular team meetings and have group shared folders for project work and management which is easy to upload and control access. I am able to customize my file access and calendar access and view my team members schedule. I find the automated meeting suggestion really useful when some members have a busy diary and will show me when there is a space where everyone is next available at the same time. > > **Cons**: I cannot think of anything that I do not like or have encountered any problems when using Teams. I certainly have not had any recent issues. > > Excellent. Microsoft Teams keeps me organised and I am able to show myself as 'busy' or 'do not disturb' if I have a heavy workload which informs people that I may not be able to respond to messages. ----- ### "Pivotal platform in the workplace" — 5.0/5 > **Hayden** | *21 March 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this. > > **Cons**: The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not. > > A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working \& communicating a lot more efficient. ----- Page: 1 / 442\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data