---
description: Discover the benefits and disadvantages of Microsoft Teams.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams](/software/168668/microsoft-teams)

# Microsoft Teams

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> Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
> 
> Verdict: Rated **4.5/5** by 11002 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11002 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: £3.80
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Agenda Management
- Alerts/Notifications
- Annotations
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Calendar Management
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Event Scheduling
- File Sharing
- Host Controls
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multi-User Collaboration
- Polls/Voting
- Presentation Streaming
- Presenter Control Management
- Private Chat
- Real Time Screen Sharing
- Real-Time Chat
- Recording
- Remote Support Software
- Reporting & Statistics
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search/Filter
- Task Management
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Voice Mail

... and 1 more features

## Integrations (68 total)

- Adobe Acrobat
- Asana
- Assembly
- Axonify
- Booking
- Calendar Pro
- Calendly
- Canva
- Claude
- Copilot
- Copilot
- Desk
- Drop
- Dynamics 365
- Figma

... and 53 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software)
- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software)
- [Webinar Software](https://www.capterra.co.uk/directory/30937/webinar/software)
- [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software)

## Alternatives

1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14567 reviews)
2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17542 reviews)
3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12100 reviews)
4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24089 reviews)
5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11525 reviews)

## Reviews

### "I use Teams every day at work\!" — 5.0/5

> **Lauren** | *23 March 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues.
> 
> **Cons**: I haven't come across any negative points when using Teams in either personal or professional capacity.
> 
> Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls.

-----

### "Works well with Copilot" — 3.0/5

> **Verified Reviewer** | *17 April 2026* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: Calendar and Copilot are both integrated for increased efficiency and seamless integration of AI into daily workflows
> 
> **Cons**: Needs better search filters. Chats / meeting chats / channels can be hard to locate and keep on top of - menu  / nav system could be clearer.

-----

### "Greta productivity tool" — 5.0/5

> **Verified Reviewer** | *13 January 2026* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: Extremely easy to collaborate on files and discuss changes with the team. Power Apps linked into Teams is an extremely powerful tool.
> 
> **Cons**: If you’re active in another app or window, Teams can change to idle which is frustrating. Would be better if it remained active while the computer is unlocked.
> 
> Overall positive and if for some reason the platform was no longer in use then it would be felt as a loss.

-----

### "Microsoft teams - Easy to use communication tool" — 5.0/5

> **Ethan** | *11 February 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: My favourite features about Microsoft teams is the integration to other Microsoft services, the easy of using outlook in connection with teams is brilliant.&#10;&#10;This allows me to use a communication app in cohesion with my planner, reminding me of upcoming meetings.
> 
> **Cons**: My least favourite part about Microsoft teams is the constant version updates that impact the functionality of certain systems.&#10;&#10;Updates are release in phases with some receiving the update before others, meaning you may not have a functionality until later down the line.
> 
> Overall my experience with Microsoft teams has been excellent, it is an effective tool to collaborate with others over long distances.&#10;&#10;The system is easy to use for all and can be integrated with other Microsoft services.

-----

### "Pivotal platform in the workplace" — 5.0/5

> **Hayden** | *21 March 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this.
> 
> **Cons**: The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not.
> 
> A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working \&amp; communicating a lot more efficient.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams)

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| de-CH | <https://www.capterra.ch/software/168668/microsoft-teams> |
| en | <https://www.capterra.com/p/168668/Microsoft-Teams/> |
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| pt | <https://www.capterra.com.br/software/168668/microsoft-teams> |
| pt-PT | <https://www.capterra.pt/software/168668/microsoft-teams> |

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