--- description: Discover the benefits and disadvantages of Microsoft Teams. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams](/software/168668/microsoft-teams) # Microsoft Teams Canonical: https://www.capterra.co.uk/software/168668/microsoft-teams Page: 1 / 447\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) > Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. > > Verdict: Rated **4.5/5** by 11134 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Teams? Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11134 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Agenda Management - Alerts/Notifications - Annotations - Audio Calls - Audio Capture - Auto Framing - Automatic Transcription - Calendar Management - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Desktop/Browser Sharing - Discussions/Forums - Document Management - Event Scheduling - File Sharing - Host Controls - Live Chat - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multi-User Collaboration - Polls/Voting - Presentation Streaming - Presenter Control Management - Private Chat - Real Time Screen Sharing - Real-Time Chat - Recording - Remote Support Software - Reporting & Statistics - Scheduling - Screen Capture - Screen Recording - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Video Layouts/Views - Voice Mail ... and 1 more features ## Integrations (64 total) - Adobe Acrobat - Asana - Assembly - Axonify - Booking - Calendar Pro - Calendly - Canva - Claude - Copilot - Copilot - Desk - Drop - Dynamics 365 - Figma ... and 49 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) ## Related Categories - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [Webinar Software](https://www.capterra.co.uk/directory/30937/webinar/software) - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14666 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17674 reviews) 3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12164 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24185 reviews) 5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "The go to app" — 5.0/5 > **Jamie** | *25 July 2026* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: Microsoft Teams makes communication and collaboration simple by bringing chat, meetings, file sharing, and project discussions into one place. It integrates well with Microsoft 365, making it easy to work on documents together in real time and keep everyone aligned. The interface is straightforward, it's highly customisable with channels and apps, and it offers excellent value for organisations already using Microsoft's ecosystem. It's reliable for both day-to-day communication and managing projects across remote or hybrid teams. > > **Cons**: The desktop app can occasionally feel resource-intensive, especially on older devices, and notifications can sometimes be inconsistent or overwhelming without careful configuration. Finding older conversations or files isn't always intuitive, and as more apps and channels are added, navigation can become cluttered. While overall collaboration is excellent, managing large numbers of teams and channels could be more streamlined. > > My overall experience with Microsoft Teams has been very positive. It provides a reliable, all-in-one platform for communication, collaboration, meetings, and file sharing, making it easy to keep teams connected whether working remotely or in the office. The integration with Microsoft 365 is a major strength, allowing documents to be shared and edited collaboratively without leaving the app. It's intuitive to use, highly customisable, and scales well for organisations of different sizes. While performance can occasionally slow on older hardware and large workspaces can become cluttered, the productivity benefits and collaboration features make it an excellent solution for day-to-day teamwork and project management. ----- ### "Great Software" — 5.0/5 > **Graham** | *18 June 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: It is flexible so can be used as one to one communication or in a group chat. It can also be used to schedule multi person conference calls. > > **Cons**: There is not much to dislike about Microsoft Teams. I use it for work and home life and it works well. There is no option to copy a full conversation. > > It is good. Easy to use and good interface. I use it all the time at home and work. It is very flexible and reliable. ----- ### "Teams makes work easy" — 5.0/5 > **Muiz** | *8 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Teams has always been good for keeping my calendar and team meetings also very good for transcripts is so cool and the video call quality is great > > **Cons**: Finding it hard sometimes to get the transcript sometimes if you dont set it up early.but its been helpful talking to the support > > My overall experience with teams is so good and great it make my work so easy especially when doing teams meeting and transcribe is good I don’t need to do any note or need a note taker for my meeting ----- ### "I use Teams every day at work\!" — 5.0/5 > **Lauren** | *23 March 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I think Teams is great. I use it every day at work for a variety of reasons. It tells me when people are online and working without having to message or ask someone. I can message individuals and also easily make group chat so my team and colleagues can pass on messages and information quickly. I also love the Teams video use; this can be used professionally to speak to clients and have online meeting of they are unable to attend the office and it can also be used socially to keep in touch with friends and colleagues. > > **Cons**: I haven't come across any negative points when using Teams in either personal or professional capacity. > > Easy to use. Can stay in contact with friends, colleagues or clients by messages, group messages or video calls. ----- ### "Pivotal platform in the workplace" — 5.0/5 > **Hayden** | *21 March 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this. > > **Cons**: The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not. > > A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working \& communicating a lot more efficient. ----- Page: 1 / 447\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data