--- description: Discover the benefits and disadvantages of Microsoft Teams. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Teams Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Microsoft Teams](/software/168668/microsoft-teams) # Microsoft Teams Canonical: https://www.capterra.co.uk/software/168668/microsoft-teams Page: 1 / 444\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) > Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. > > Verdict: Rated **4.5/5** by 11078 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Teams? Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11078 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: £3.80 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Agenda Management - Alerts/Notifications - Annotations - Audio Calls - Audio Capture - Auto Framing - Automatic Transcription - Calendar Management - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Desktop/Browser Sharing - Discussions/Forums - Document Management - Event Scheduling - File Sharing - Host Controls - Live Chat - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multi-User Collaboration - Polls/Voting - Presentation Streaming - Presenter Control Management - Private Chat - Real Time Screen Sharing - Real-Time Chat - Recording - Remote Support Software - Reporting & Statistics - Scheduling - Screen Capture - Screen Recording - Screen Sharing - Search/Filter - Task Management - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Video Layouts/Views - Voice Mail ... and 1 more features ## Integrations (68 total) - Adobe Acrobat - Asana - Assembly - Axonify - Booking - Calendar Pro - Calendly - Canva - Claude - Copilot - Copilot - Desk - Drop - Dynamics 365 - Figma ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) ## Related Categories - [Team Communication Software](https://www.capterra.co.uk/directory/31033/team-communication/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) - [Web Conferencing Software](https://www.capterra.co.uk/directory/30075/web-conferencing/software) - [Webinar Software](https://www.capterra.co.uk/directory/30937/webinar/software) - [Meeting Software](https://www.capterra.co.uk/directory/30802/meeting/software) ## Alternatives 1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14624 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17618 reviews) 3. [Google Meet](https://www.capterra.co.uk/software/176572/google-hangouts) — 4.5/5 (12140 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24146 reviews) 5. [GoTo Meeting](https://www.capterra.co.uk/software/163332/gotomeeting) — 4.4/5 (11530 reviews) ## Reviews ### "Great Software" — 5.0/5 > **Graham** | *18 June 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: It is flexible so can be used as one to one communication or in a group chat. It can also be used to schedule multi person conference calls. > > **Cons**: There is not much to dislike about Microsoft Teams. I use it for work and home life and it works well. There is no option to copy a full conversation. > > It is good. Easy to use and good interface. I use it all the time at home and work. It is very flexible and reliable. ----- ### "Great range of options for Organisations and Enterprise accessible to most" — 4.0/5 > **Mark** | *4 June 2026* | Museums & Institutions | Recommendation rating: 7.0/10 > > **Pros**: Central storage and reference hub that's helpful to a charity organisation especially with Trustees at different levels of technical expertise. > > **Cons**: Can be a clunky, convoluted interface especially on the browser-based version, whether Mac or Win11. > > As I'm tech-savvy it comes easy to me, and if the storage areas are set up properly for organisation's documents then it's a doddle. It can be harder to set up on users who aren't as tech savvy though or who use it as much as I do. They can forget how to do things quite quickly and are intimidated by the interface ----- ### "Pivotal platform in the workplace" — 5.0/5 > **Hayden** | *21 March 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams has become a pivotal communication tool in the workplace. The instant messaging and file sharing between colleagues has made any boundaries minimal. The interface of teams make it easy for anybody to use, and navigate for any tool i'm wanting to use. The most impressive aspect of Microsoft Teams for me and my job role is the instant sharing of large files and videos for others to view, saving me time and effort using different platforms to do this. > > **Cons**: The away (orange light) symbol tends to show quite quickly when I'm away from my laptop momentarily. Can be considered a bad look for me when i'm working from home as Teams has become the main way to monitor if someone is working or not. > > A very happy experience, the value for money on Microsoft Teams for what you get is impressive, and has become an integral platform to use within my daily work, whether communicating or sharing files it helps make working \& communicating a lot more efficient. ----- ### "All-in-One Collaboration Tool That Works Well but Can Feel Heavy at Times" — 4.0/5 > **Josh** | *1 July 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Microsoft Teams offers good value as it’s included in most Microsoft 365 plans, combining chat, meetings, calling and file sharing into one place so there’s no need for multiple tools. It handles team communication well with chat, channels and video calls, and is strong for collaboration thanks to its integration with SharePoint and OneDrive for easy file access and real-time editing. It’s straightforward enough for everyday use and supports a decent range of apps and integrations, making it a solid all-in-one platform, especially if you’re already using Microsoft 365. > > **Cons**: The interface can feel cluttered, especially with lots of teams and channels, and admin tasks like permissions and policies can get messy. Some features require extra licensing, which adds to the cost, and support can be slow unless you’re on a higher plan. Performance can also be an issue at times, with slow loading, lag in calls or high memory usage, particularly on older machines. Customisation is fairly limited and for proper project management you still need to rely on other tools. > > Copilot said: My overall experience with Microsoft Teams has been positive — it’s a solid all‑in‑one platform that makes communication and collaboration much easier by bringing chat, calls, meetings and file sharing into a single place. It works especially well in environments already using Microsoft 365, where integration with tools like SharePoint and OneDrive makes working on documents and sharing information seamless. Once set up properly, it helps keep teams organised and reduces the need to juggle multiple apps. That said, it’s not perfect — the interface can feel cluttered at times, there’s a bit of a learning curve, and performance can dip with slow loading, lag or high resource usage, particularly on older devices or in larger environments. ----- ### "Excellent software\! So easy to use and helps keeps me and my work organised." — 5.0/5 > **Fiona** | *7 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use Teams as part of my every day work life and it makes everything so much easier\! I work remotely from home so being able to keep track of online meetings and communicating with other members of the organisation all over the country is really important. We hold regular team meetings and have group shared folders for project work and management which is easy to upload and control access. I am able to customize my file access and calendar access and view my team members schedule. I find the automated meeting suggestion really useful when some members have a busy diary and will show me when there is a space where everyone is next available at the same time. > > **Cons**: I cannot think of anything that I do not like or have encountered any problems when using Teams. I certainly have not had any recent issues. > > Excellent. Microsoft Teams keeps me organised and I am able to show myself as 'busy' or 'do not disturb' if I have a heavy workload which informs people that I may not be able to respond to messages. ----- Page: 1 / 444\ Next: [Next page](https://www.capterra.co.uk/software/168668/microsoft-teams?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/168668/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data