United Kingdom Local product

LoopUp

What is LoopUp?

LoopUp is a premium conferencing solution that makes it easy to host high-quality remote meetings, whether from the office or your desk at home. It's simple to use, doesn't require any training or downloads for guests to join a meeting. LoopUp provides enterprise grade security so you can know exactly who is on your call and safeguard confidential data. Over 7000 business around the world are using LoopUp to ensure their company stays connected both internally and externally.

Who Uses LoopUp?

Discerning business professionals who use conference calls to conduct their important, everyday remote meetings - enterprises, SMBs, legal firms, marketing, financial and other professional services.

Where can LoopUp be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • LoopUp
  • Located in London, UK
  • Founded in 2003
  • Phone Support
  • 24/7 (Live rep)

Countries available

Australia, Canada, Germany, United Kingdom, United States

Languages

Chinese, English, French, German, Spanish and 2 others

LoopUp pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • Yes, has free version

LoopUp has a free version and offers a free trial.

About the vendor

  • LoopUp
  • Located in London, UK
  • Founded in 2003
  • Phone Support
  • 24/7 (Live rep)

Countries available

Australia, Canada, Germany, United Kingdom, United States

Languages

Chinese, English, French, German, Spanish and 2 others

LoopUp videos and images

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Compare LoopUp pricing with similar products

N/A
Free Version
Free Trial
US$14.00/month
Free Version
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US$3.80/month
Free Version
Free Trial
US$11.99/month
Free Version
Free Trial

Features of LoopUp

  • Alerts/Notifications
  • Brand Management
  • Call Recording
  • Collaboration Tools
  • Communication Management
  • Host Controls
  • Interaction Tracking
  • Meeting Management
  • Mobile Access
  • Presentation Streaming
  • Recording
  • Remote Support Software
  • Screen Sharing
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Video Chat
  • Video Conferencing

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Reviews of LoopUp

Average score

Overall
4.6 (118)
Ease of Use
4.7 (118)
Customer Service
4.5 (118)
Features
4.4 (118)
Value for Money
4.4 (118)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
29%
3
3%
2
3%
Andy R.
Andy R.
IS Service Delivery Manager in UK
Verified LinkedIn User
Medical Devices, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Slick. LoopUp addresses all of the usual roadblocks when it comes to conference calling

5.0 3 years ago

Comments: We've made conference calling easy. With the sign up link any of our users can setup their own account in minutes. The mobile app and Outlook plugin make the service incredibly powerful. With a bit of help from Will we've setup a list of all of our conference rooms for our users, so they can just click the room name and the phone rings like magic - press 1 and you're in your conference. Users love the ease with which they can share content and because we've invested in some great conference phones the audio is fantastic - much better than voip over laptop speakers or headsets

Pros:

Simple and clean interface Just the right amount of features High level of customisation - users can tweak their settings to suit themselves Fantastic customer service from Will Pruce - from inception to implementation to business as usual

Cons:

A few of the settings my users like can't be set as a default for our business so I have to ask them to make the changes for themselves

Ryan C.
Information Technology Apprentice in UK
Medical Devices, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Ryan Clare - Loopup Review

5.0 3 years ago

Comments: I have used LoopUp Regularly and maintain the system due to working in IT. I have personally recommended this to all our internal customers as it is the easiest to use and the most customer friendly.

Pros:

Personally I love how easy it is to make LoopUp work. It is just the case of clicking a link and putting in a phone number and everything then just works!

Cons:

I wish the LoopUp pluggin didn't require Admin Rights - This means that the users could install it for themselves instead of needing IT to aprove this.

Atif A.
Attorney in US
Legal Services, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

review by me

3.0 2 years ago

Comments: it is better than our old vendor, but people seem to want to use zoom more and more (irrespective f the video). zoom has flaws too. i am generally ok with loop up. i prefer it to zoom given outlook intrgration to schedule a meeting. but do want it to improve.

Pros:

starting a call as the host and integration in outlook are great.

Cons:

integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it never loads properly in safari and i can only join using mobile one-touch number. eople hav etrouble getting on sometimes and get dropped

Bob K.
IT manager in US
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Loop up for meeting has worked Great for out employees!

5.0 3 months ago

Pros:

The outlook and meeting integration has been easy and excellent!

Cons:

Enterprise level subscription cost can be a little high.

Randle B.
Legal Technologies Advisor in UK
Law Practice, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A great and easy to use conference tool

4.0 2 years ago

Comments: My experience is generally fantastic with LoopUp. When Covid-19 hit hard, the calls were occasionally dropping out where other conference softwares weren't experiencing that issue. Sometimes people have difficulty joining and get rejected a few times, but on the whole it's super easy, simple, quick and versatile. The meeting recordings sometimes fail for unkown reasons and that can be frustrating, but support are always really great at answering questions and doing the best they can to help.

Pros:

The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly. Having the ability to set up multiple conference rooms means you never run the risk of overlapping calls and the wrong participants joining the wrong room. The call quality is good and the screen sharing function is easier to use than most conference software. The ease with which you join the conferences is unparalleled (it calls you, you press 1, and you're in) - no typing in meeting codes, no typing participant IDs, no meeting passwords. LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers can use it with relative ease, it is seamless and fast. It's got one click meeting recording, doing both audio and video, so you can send that out to participants afterwards as a bonus.

Cons:

The call lag / ping / delay isn't as quick as some other providers, meaning you can sometimes talk over or at the same time as others. There isn't a chat function or the option to raise your hand to ask a question.