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United Kingdom Local product
LoopUp

LoopUp

United Kingdom Local product

What is LoopUp?

LoopUp is a premium conferencing solution that makes it easy to host high-quality remote meetings, whether from the office or your desk at home. It's simple to use, doesn't require any training or downloads for guests to join a meeting. LoopUp provides enterprise grade security so you can know exactly who is on your call and safeguard confidential data. Over 7000 business around the world are using LoopUp to ensure their company stays connected both internally and externally.

Who Uses LoopUp?

Discerning business professionals who use conference calls to conduct their important, everyday remote meetings - enterprises, SMBs, legal firms, marketing, financial and other professional services.

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Reviews of LoopUp

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.5
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
28%
3
2%
2
2%
Joshua
Joshua
Workforce Management Analyst in US
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Fabulous

5.0 6 years ago

Comments: Joined an outside vendor for a meeting and it was great. Hope to use this program more in the future.

Pros:

Super easy to navigate and joining meetings at just the click of a button is fantastic!

Cons:

Only used once, so nothing yet that I've come across.

Martina
Paralegal in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

LoopUp is a winner is my office.

5.0 2 years ago

Comments: My office uses LoopUp when discussing matters with Arbitrators and Mediators. It is an easy program to use. The audio and video features are very clear and crisp.

Pros:

I enjoy the ease of inviting members to videoconferences. I can email links and calendar invites to all parties at the same time.

Cons:

I do not have any negative issues with this program.

Annette
Client Communications Manager in US
Facilities Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Reliability Issues

2.0 5 years ago

Comments: Not great.

Pros:

User friendly from a get started and navigation perspective.

Cons:

Not reliable, often dropped calls, often had difficulties connecting, limited features, no video conferencing (but that could have been the version we had).

Randle
Legal Technologies Advisor in UK
Law Practice, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A great and easy to use conference tool

4.0 5 years ago

Comments: My experience is generally fantastic with LoopUp. When Covid-19 hit hard, the calls were occasionally dropping out where other conference softwares weren't experiencing that issue. Sometimes people have difficulty joining and get rejected a few times, but on the whole it's super easy, simple, quick and versatile. The meeting recordings sometimes fail for unkown reasons and that can be frustrating, but support are always really great at answering questions and doing the best they can to help.

Pros:

The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly. Having the ability to set up multiple conference rooms means you never run the risk of overlapping calls and the wrong participants joining the wrong room. The call quality is good and the screen sharing function is easier to use than most conference software. The ease with which you join the conferences is unparalleled (it calls you, you press 1, and you're in) - no typing in meeting codes, no typing participant IDs, no meeting passwords. LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers can use it with relative ease, it is seamless and fast. It's got one click meeting recording, doing both audio and video, so you can send that out to participants afterwards as a bonus.

Cons:

The call lag / ping / delay isn't as quick as some other providers, meaning you can sometimes talk over or at the same time as others. There isn't a chat function or the option to raise your hand to ask a question.

Colleen
Account Director in US
Facilities Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

I love LoopUp!

5.0 6 years ago

Comments: For all the different conference lines and screen-shares I have utilized, LoopUp seems to be the most user friendly and at the same time fully functional.

Pros:

One of the most common things about a conference call is that there is always someone with a ton of background noise that is not paying attention. I love that with LoopUp it identifies who that person is so I can mute their line to cut out the noise and continue my call.

Cons:

I would not necessarily say this is a con, but one recommendation I have for the LoopUp team - when I create a calendar invite and utilize the Outlook insert feature, it is somewhat confusing to those on my invite how to join. There does not need to be more than 1 call in number and the meeting room code should be listed after the phone number. Additionally, I have a ton of users that are unable to utilize the link because of firewall issues specific to my client, but I don't think that can be overcome.