What is WorkPal?
WorkPal is a cloud based, end to end mobile workforce management system. From processing quotes, assigning jobs and managing your field operatives in real-time, through to invoicing. With many features that can be customized for various business needs, we ensure the software suits your business and workflows. WorkPal will streamline your business processes, remove paperwork from the office, ensure compliance, and save costs.
Who Uses WorkPal?
WorkPal is an end to end job management system, that suits any business with field based operatives. Companies currently working with antiquated or paper based systems will benefit from WorkPal.
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Reviews of WorkPal
Paperless, Quick and Efficient
A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.
Could possibly be more easily customisable in what you provide to the customer.
Industry leading Field management system
Comments: Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market
With our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores
Intergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system
System Hygienics Limited
Comments: Really sped up our service to our customer and manages our engineers
The asset system which we use extensively
How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it
Great software for asset management
Comments: Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going.
Workpal can fit their software to suit you. They can turn on and off features to keep Workpal as simple and straightforward as you need it. They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need
We couldn't have a test run with the software before setting up everything. If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect.
Comments: saved a lot of time and man hours using this system once we linked it to our invoicing software it has saved days of time when it comes to end of the month for invoicing.
its easy to use, customers can be set up easily jobs can be assigned to technicians so they can write up jobs for easy invoicing.
you cant generate order numbers on the system. when you add parts and add an amount you have in stock when you book the parts out they don't count the amount down so you then have to use another system to keep on top of your stock numbers so you know when to re order.