18 years helping British businesses
choose better software
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What is WorkPal?
WorkPal is a cloud based, end to end field service management software. From processing quotes, assigning jobs and managing your field operatives in real-time, through to invoicing. With many features that can be customized for various business needs, we ensure the software suits your business and workflows. WorkPal will streamline your business processes, remove paperwork from the office, ensure compliance, and save costs.
Who Uses WorkPal?
WorkPal is an end to end job management system, that suits any business with field based operatives. Companies currently working with antiquated or paper based systems will benefit from WorkPal.
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Reviews of WorkPal
Alternatives Considered:
Paperless, Quick and Efficient
Pros:
A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.
Cons:
Could possibly be more easily customisable in what you provide to the customer.
System use
Comments: 10/10 star service happy with everything
Pros:
Staff were friendly and helpful and in depth with training
Cons:
not an option as yet for adding material invoices
Alternatives Considered:
System Hygienics Limited
Comments: Really sped up our service to our customer and manages our engineers
Pros:
The asset system which we use extensively
Cons:
How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it
Alternatives Considered:
Just starting our journey
Comments: So far from administrative point of view it's great and easy to use.
Pros:
The most important function for us when looking for new software was the ability to use mobile for engineers to complete paperwork and having the option of keeping costs of jobs in one place to allow producing reports.
Cons:
I haven't got 1 think I dislike about it yet.
WorkPal Response
last year
Hi Marta, Thank you for the great review and choosing WorkPal.
Workpal Review
Comments: Enjoyed it from day dot! Would recommend!
Pros:
Its easy once you know your way around. Quick and simple when organising our engineers weeks.
Cons:
Sometimes WorkPal Mobile Phone access isn't as good as what the desktop can be. Our engineers struggle with it sometimes due to jobs not loading.
WorkPal Response
last year
Hi Olivia, Thank you for taking time to leave your kind review of WorkPal. Please feel free to contact our support team at any stage if you need help or want to check your teams experience on the mobile app. We will happily review what is happening and keep in touch with you to find a solution.
