United Kingdom Local product

WorkPal

What Is WorkPal?

WorkPal is a cloud based, end to end mobile workforce management system. From processing quotes, assigning jobs and managing your field operatives in real-time, through to invoicing. With many features that can be customized for various business needs, we ensure the software suits your business and workflows. WorkPal will streamline your business processes, remove paperwork from the office, ensure compliance, and save costs.

Who Uses WorkPal?

WorkPal is an end to end job management system, that suits any business with field based operatives. Companies currently working with antiquated or paper based systems will benefit from WorkPal.

WorkPal Details

WorkPal

Founded in 2012

WorkPal Details

WorkPal

Founded in 2012

WorkPal videos and images

WorkPal video
WorkPal Software - Desktop Homescreen - Customise to suit your operations - thumbnail
WorkPal Software - Mobile App Homescreen - Seen by field engineers on-site - thumbnail
WorkPal Software - Track field engineers as they move between jobs. Assign jobs to the closest engineer for optimal repsonse time. - thumbnail
WorkPal Software - Asset Management to service equipment easily on-site - thumbnail
WorkPal Software - Add Client Portals to allow customer to view job progress - thumbnail

Compare WorkPal pricing with similar products

Starting price

£25.00/month
US$14.95/month
US$33.00/month
N/A

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial No

WorkPal deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Features of WorkPal

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • GPS
  • Historical Reporting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management

View full list of Field Service Management Software

Alternatives to WorkPal

More WorkPal alternatives

Reviews of WorkPal

Read all 24 reviews

Average score

Overall
4.5
Ease of Use
4.6
Customer Service
4.6
Features
4.2
Value for Money
4.1

Reviews by score

5
14
4
9
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kevin C.
Director in Ireland
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for asset management

5 5 months ago

Comments: Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going.

Pros:

Workpal can fit their software to suit you. They can turn on and off features to keep Workpal as simple and straightforward as you need it. They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need

Cons:

We couldn't have a test run with the software before setting up everything. If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect.

Matthew L.
Managing Director in UK
Automotive, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Matthew Lewis

4 4 months ago

Comments: saved a lot of time and man hours using this system once we linked it to our invoicing software it has saved days of time when it comes to end of the month for invoicing.

Pros:

its easy to use, customers can be set up easily jobs can be assigned to technicians so they can write up jobs for easy invoicing.

Cons:

you cant generate order numbers on the system. when you add parts and add an amount you have in stock when you book the parts out they don't count the amount down so you then have to use another system to keep on top of your stock numbers so you know when to re order.

Andy T.
Head of Department in UK
Construction, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Makes a big difference to our day to day processes since we have been using it

4 2 months ago New

Comments: Very happy once you get your head around it very simple to use, makes a big difference to our day to day processes since we have been using it.

Pros:

Massive upgrade from us using outlook to log bookings, sending of job sheets, producing invoicing all emailed to where we need.

Cons:

Not too much maybe tracking not always being spot on, but the more use i have i have found feature and shortcuts for things i would have suggested.

Mark P.
Managing Director in UK
Facilities Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

System Hygienics Limited

3 6 months ago

Comments: Really sped up our service to our customer and manages our engineers

Pros:

The asset system which we use extensively

Cons:

How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it

Caroline B.
Property Administrator in UK
Pharmaceuticals, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Really Useful Product

5 4 months ago

Comments: I am a desktop user and a mobile user and I find it a great product. One of our contractors correct model of couldn't update his app for a long time. It would have been really helpful if someone from Workpal had resolved this issue. I am sure they could have resolved it much quicker than us. I have limited time to spend trying to find out why he was unable to update his app. I think this would have given better customer service.

Pros:

It is very simple to use and I am no IT wizard.

Cons:

This is the only system like this I have ever used so I have nothing to compare it to.