Anthill

Who Uses Anthill?

Any business that requires staff to interact with customers through a sales and support processes.

What Is Anthill?

Our mission is to help companies provide a consistent Customer Experience across teams, channels and locations.

Plan your Customer Journey into customisable workflow streams by allocating actions to teams (Sales, Support etc), then monitor performance via live and interactive role-based dashboards.

Improve efficiency and productivity by triggering personalised notifications at any stage to customers and teams using in-built sales and email automation features.

CRM + Process + Automation

Anthill Details

Anthill

http://www.anthill.co.uk/

Founded 2011

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Compare Anthill with similar products

Starting price

£55.00/month
N/A
US$10.00/month
US$22.00/month

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Anthill deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online

Anthill Features

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

View full list of CRM Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Field Sales Management
  • Forecasting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Proposal Generation
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Reports
  • Sales Trend Analysis
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Management

View full list of Sales Force Automation Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Workflow Configuration
  • Workflow Management

View full list of Workflow Management Software

Anthill Alternatives

More Anthill alternatives

Anthill Reviews for UK Users

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.9
Customer Service 4.9
Features 4.8
Value for Money 4.9

Review software

Share your experiences with other software buyers.

Write a Review!
Duncan B.
Co Owner
Financial Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/08/2018

"Feedback"

Comments: Organic Insurance has now been using Anthill for over 6.5 years and quite simply we would be lost without it. Financial services, specifically the insurance sector, has many levels of process, compliance and third party sites. Anthill, through Rep and his teams knowledge of the product, has been tailor made to our individual business requirements. This has been adapted many times since we started as we have grown and developed. There would be no hesitation regarding recommending the product regardless of the business activity.

Pros: The ease of navigation and customer support

Cons: I cannot find a con, however phone and account software integration are on the way, which is something that Anthill recognised before we brought it to their attention

  • Reviewer Source 
  • Reviewed on 07/08/2018
Mark G.
Head of Business Change
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/01/2018

"A welcome breath of fresh air"

Comments: A platform for growth that enables me to be confident in developing and refining business improvements.
The software's flexibility combined with the unparalleled support received from the team is unique.
CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride.

Pros: The platform has become a firm favorite of our 600+ users. Used across the whole business to enable us to deliver exceptional service and maximise sales.
Through the platform and its integration with several other parts of our business we have been able to unify the user experience, drive a single customer view and implement and manage process change with confidence.
The platform has driven sales through process management , helping our users to deliver the experience we expect. This visibility to the management teams of the sales and operational processes has been a key factor in our growth whilst improving service levels.
The support delivered by the team is exceptional maintaining the platforms high availability whilst treating every request we throw at them as an opportunity to prove that they excel at what they do.

  • Reviewer Source 
  • Reviewed on 19/01/2018
Isabelle G.
Account Manager
11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 13/06/2018

"We have been using the Anthill platform for around 3 years now for 3 different clients."

Comments: Helping our end client.

Pros: Anthill supports our needs from a CRM point of view and is always willing to discuss with us potential new functionality. It also has a design facility for email marketing. The platform has a good customer support who is prompt in handling any query we might have.

Cons: There is no telephone number for customer support - sometimes feel that we could resolve issues quicker on the phone.

  • Reviewer Source 
  • Reviewed on 13/06/2018
Chris B.
IT Manager
Retail, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 26/02/2020

"Great software and a cracking team"

Comments: We’ve only just started our journey with Anthill but are already started seeing measurable improvements in our operations and processes as a result of the improved accuracy that Anthill provides. We’ve increased productivity in our ordering team by 44%, knocked a week off our product launch timeline and are providing our Sales Staff with more of the information they need and less of what they don’t. In the pipeline we have improvements that utilize the platform’s flexibility and customisations to deliver cost savings by amalgamating overlapping software packages into Anthill delivering the benefits of a one-stop-shop for staff without the issues of a one-size-fits-no-one approach. Working with Anthill has been straight forward and hugely beneficial. They are interested in what you want to achieve and have the technical expertise to get you there.

Pros: The streamlined approach for users, the way it organises processes giving structure and flow to ensure the correct information is captured at the right time.
The way the Anthill Team are always open to new ideas or adaptions to the platform to help us get the most from it.

Cons: All the process flows start with a contact as the object (at the moment) which doesn't always work.

Vendor Response

by Anthill on 16/03/2020

Thank you so much Chris for a fantastic review. It is great to know that since implementing Anthill to Middleton's that the teams are working in a much more organised and productive way. It is great to hear that the Management team can see the benefits so early on.
Really looking forward to implementing all the new benefits we have in the pipeline to add to your platform. An exciting year ahead for both :-)

  • Reviewer Source 
  • Reviewed on 26/02/2020
Adam W.
Design Manager
Construction, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/01/2019

"A CRM software that feels intuitively designed for the user"

Comments: Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome and tiresome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability.

Pros: The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our clients receive optimum service from us from starting their project, keeping payments aligned throughout, and through to any remedials or issues meaning we can offer the best in aftersales care too. The integration with our website also gives a seamless appeal to our company for clients.

Cons: Nothing. It takes a little time to use the software to really iron out the requirements but CSR and the team have never said 'no' to us. They will always aim to find you a way to make Anthill work for you.

Vendor Response

by Anthill on 18/01/2019

Thank you so much for your fantastic review Adam. Really appreciate it :-)

It has been great working with you and the team and look forward to seeing Bathroom Eleven prosper even more...

  • Reviewer Source 
  • Reviewed on 15/01/2019