United Kingdom Local product

Anthill

What is Anthill?

Our mission is to help companies provide a consistent Customer Experience across teams, channels and locations.

Plan your Customer Journey into customisable workflow streams by allocating actions to teams (Sales, Support etc), then monitor performance via live and interactive role-based dashboards.

Improve efficiency and productivity by triggering personalised notifications at any stage to customers and teams using in-built sales and email automation features.

CRM + Process + Automation

Who Uses Anthill?

Any business looking to put their customers at the heart of their operation.

Where can Anthill be deployed?

Cloud, SaaS, Web-based

About the vendor

  • Anthill
  • Located in Leeds, UK
  • Founded in 2011
  • Phone Support

Countries available

Ireland, United Kingdom, United States

Languages

English

About the vendor

  • Anthill
  • Located in Leeds, UK
  • Founded in 2011
  • Phone Support

Countries available

Ireland, United Kingdom, United States

Languages

English

Anthill videos and images

Anthill Software - 1
Anthill Software - 2
Anthill Software - 3
Anthill Software - 4
Anthill Software - 5
View 5 more
Anthill Software - 1
Anthill Software - 2
Anthill Software - 3
Anthill Software - 4
Anthill Software - 5

Compare Anthill pricing with similar products

Anthill

£55.00/month
Free Version
Free Trial
US$10.00/month
Free Version
Free Trial
US$15.00/month
Free Version
Free Trial

Features of Anthill

  • Access Controls/Permissions
  • Approval Process Control
  • Business Process Automation
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Collaboration Tools
  • Compliance Tracking
  • Contact Management
  • Customer Database
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Forms Management
  • Interaction Tracking
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Quotes/Estimates
  • Reporting/Analytics
  • Sales Pipeline Management
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Workflow Configuration
  • Workflow Management

Alternatives to Anthill

The next generation of PSA tool. Complete professional services automation package for software and services businesses. Learn more about CloudBlue PSA
C2CRM is the best CRM to manage your prospects and customers. Sales Automation, Marketing & Customer Svs. Easy to use and affordable.
Join up your business with a single cloud-based CRM solution and lower the cost of your CRM project with co-funded implementation.
Creatio CRM helps modern companies to streamline sales, marketing, and customer service workflows with no-code and maximum freedom.
Eudonet CRM helps organisations focus on their objectives to develop a unique relationship with each other.
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Accelo transforms the way professional service businesses manage client work to improve their performance and profitability.
Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
Configure your dynamic business software solution with the VobeSoft no-code solution. Create a simple CRM or an enterprise application.
An all-in-one and low-code platform to automate and digitalize applications, processes, services, data, and more.
High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Learn more about Bitrix24
The Sales CRM With Marketing Suite That Builds Rapport With You. CRM, Email Marketing, Social Posting, Texting, Video Email, And More.
#1 Action-Focused Sales CRM for Small Business. Focus on the Next Action, follow up with every lead, and stay in control of your sales. Learn more about OnePageCRM

Reviews of Anthill

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
4.9
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
95%
4
5%
Duncan B.
Duncan B.
Co Owner in UK
Verified LinkedIn User
Financial Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Feedback

5 4 years ago

Comments: Organic Insurance has now been using Anthill for over 6.5 years and quite simply we would be lost without it. Financial services, specifically the insurance sector, has many levels of process, compliance and third party sites. Anthill, through Rep and his teams knowledge of the product, has been tailor made to our individual business requirements. This has been adapted many times since we started as we have grown and developed. There would be no hesitation regarding recommending the product regardless of the business activity.

Pros:

The ease of navigation and customer support

Cons:

I cannot find a con, however phone and account software integration are on the way, which is something that Anthill recognised before we brought it to their attention

Mark G.
Head of Business Change in UK
Verified LinkedIn User
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A welcome breath of fresh air

5 4 years ago

Comments: A platform for growth that enables me to be confident in developing and refining business improvements.
The software's flexibility combined with the unparalleled support received from the team is unique.
CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride.

Pros:

The platform has become a firm favorite of our 600+ users. Used across the whole business to enable us to deliver exceptional service and maximise sales. Through the platform and its integration with several other parts of our business we have been able to unify the user experience, drive a single customer view and implement and manage process change with confidence. The platform has driven sales through process management , helping our users to deliver the experience we expect. This visibility to the management teams of the sales and operational processes has been a key factor in our growth whilst improving service levels. The support delivered by the team is exceptional maintaining the platforms high availability whilst treating every request we throw at them as an opportunity to prove that they excel at what they do.

Isabelle G.
Isabelle G.
Account Manager in UK
Verified LinkedIn User
11-50 Employees
Used the Software for: 2+ years
Reviewer Source

We have been using the Anthill platform for around 3 years now for 3 different clients.

4 4 years ago

Comments: Helping our end client.

Pros:

Anthill supports our needs from a CRM point of view and is always willing to discuss with us potential new functionality. It also has a design facility for email marketing. The platform has a good customer support who is prompt in handling any query we might have.

Cons:

There is no telephone number for customer support - sometimes feel that we could resolve issues quicker on the phone.

Chris B.
IT Manager in UK
Retail, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great software and a cracking team

5 2 years ago

Comments: We’ve only just started our journey with Anthill but are already started seeing measurable improvements in our operations and processes as a result of the improved accuracy that Anthill provides. We’ve increased productivity in our ordering team by 44%, knocked a week off our product launch timeline and are providing our Sales Staff with more of the information they need and less of what they don’t. In the pipeline we have improvements that utilize the platform’s flexibility and customisations to deliver cost savings by amalgamating overlapping software packages into Anthill delivering the benefits of a one-stop-shop for staff without the issues of a one-size-fits-no-one approach. Working with Anthill has been straight forward and hugely beneficial. They are interested in what you want to achieve and have the technical expertise to get you there.

Pros:

The streamlined approach for users, the way it organises processes giving structure and flow to ensure the correct information is captured at the right time. The way the Anthill Team are always open to new ideas or adaptions to the platform to help us get the most from it.

Cons:

All the process flows start with a contact as the object (at the moment) which doesn't always work.

Anthill Response

2 years ago

Thank you so much Chris for a fantastic review. It is great to know that since implementing Anthill to Middleton's that the teams are working in a much more organised and productive way. It is great to hear that the Management team can see the benefits so early on. Really looking forward to implementing all the new benefits we have in the pipeline to add to your platform. An exciting year ahead for both :-)

Adam W.
Design Manager in UK
Construction, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

A CRM software that feels intuitively designed for the user

5 3 years ago

Comments: Before Anthill we were using many excel spreadsheets to track our client journeys with our business. It was laboursome and tiresome entering and reentering data all the time. Anthill has provided a sleek and efficient way to ensure all our clients receive the best service from their initial inquiry through to completion. Additionally being able to track the source of the inquiry has meant we can focus our marketing and budgeting effectively. The whole team at Anthill care about making their product work for you and your business and will go beyond to ensure you are using Anthill to its full capability.

Pros:

The cleanliness of the appearance and usability of Anthill meant that it was easy to introduce the whole team to the software from day one. With the ability to create workflows that reflected and tracked our processes we have ensured that our clients receive optimum service from us from starting their project, keeping payments aligned throughout, and through to any remedials or issues meaning we can offer the best in aftersales care too. The integration with our website also gives a seamless appeal to our company for clients.

Cons:

Nothing. It takes a little time to use the software to really iron out the requirements but CSR and the team have never said 'no' to us. They will always aim to find you a way to make Anthill work for you.

Anthill Response

3 years ago

Thank you so much for your fantastic review Adam. Really appreciate it :-) It has been great working with you and the team and look forward to seeing Bathroom Eleven prosper even more...