Who Uses Sage X3?

Distribution, Retail, Wholesale, Transportation, Manufacturing, Technology, Industrial Production, Medial, Metal Fabrication, Chemicals, Cosmetics, Food & Beverage, Pharmaceuticals

What Is Sage X3?

Sage X3 is a powerful ERP software solution designed for medium-to-large national and global manufacturers, distributors, and after-sales providers and can establish a foundation for your digital transformation. Sage X3 comes with industry-leading functionality for the chemical, distribution, equipment, food and beverage, and industrial manufacturing industries. Sage X3 provides an exceptional user experience and powerful analytics in a multi-site ERP solution platform.

Sage X3 Details

Sage

https://www.sage.com/en-us/products/sage-x3/

Founded 1981

Sage X3 Pricing Overview

Sage X3 does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Sage X3 Features

ERP Systems
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management

Vendor has not completed this information.

Sage X3 Reviews

Showing 5 of 28 reviews

Overall
4.3/5
Ease of Use
4.2/5
Customer Service
3.7/5
Features
4.1/5
Value for Money
4/5
Michael M.
CEO
Chemicals, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/05/2020

"Sage Review"

Comments: Overall experience has been good with the exceptions listed above. Allowing us to consolidate software is our goal.

Pros: I like the look a feel of the system and ease of opening other functions from the same screen.

Cons: System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.

Vendor Response

by Sage on 11/05/2020

Thank you for your review, hopefully Sage X3 will continue to help your business consolidate your enterprise software.

  • Reviewer Source 
  • Reviewed on 07/05/2020
Curtis W.
Analyst
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/05/2020

"Sage X3"

Comments: Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Pros: Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

Cons: Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

Vendor Response

by Sage on 15/05/2020

Thank you for your review, it is great to hear that you are able to save time through automation using Sage X3.

  • Reviewer Source 
  • Reviewed on 14/05/2020
Verified Reviewer
ERP Support Specialist
Chemicals
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 10/07/2018

"Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies."

Pros: I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation.
X3 has a very easy to understand and easily navigable user interface.

Cons: I do not like the limited capabilities of the canned reports and queries provided with X3.
I also do not like the slow response time from the support staff.
The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

  • Reviewer Source 
  • Reviewed on 10/07/2018
Mark K.
DIRECTOR OF FINANCE
Consumer Goods, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 15/05/2020

"Decent product, But Service and Customer Service leaves a lot to be desired"

Comments: Product is decent, its a little pricey for our relatively small organization. The customer facing side of Sage is terrible. Cringe when have to use customer support. PSG group is either overworked or just plain unresponsive. Sage's view to charge customer for everything even when their consultants lead you down wrong path is very disappointing and the reason we don't recommend this product to our peers.

Pros: X3 is very versatile and lends itself well to adapt to businesses. Not as rigid as some other competitive products in the market.

Cons: The fixed asset module, not intuitive, repetitive and doesn't work. Support doesn't understand it either . There set-up and maintenance of the system is clunky, multiple layers, would be nice if Sage could look at streamlining some of this.

Vendor Response

by Sage on 18/05/2020

Sorry to hear about the issues you have been having with your support of Sage X3.
I will look into this for you if you are able to reach out to me at [email protected]

  • Reviewer Source 
  • Reviewed on 15/05/2020
Dan H.
Warehouse Manager
Warehousing, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/05/2020

"usasge"

Comments: benefits are being able look in the system for locations or part numbers and usage of material. this is only my view in the warehouse.

Pros: location and picking tickets are relatively easy to use.

Cons: the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory. Prior to an up grade it was simple on the scanning of the bar code. After the up grade things changed on the scanning of the barcode having to answer question after the scan of a location was completed. Yes or no, do you want to delete on scan numbers. What it was before was much simpler.

Vendor Response

by Sage on 18/05/2020

Thank you for your review of Sage X3. It is great to see that you would recommend us and please reach out to me at [email protected] if I can help with your scanning issues.

  • Reviewer Source 
  • Reviewed on 07/05/2020