--- description: Discover the benefits and disadvantages of Digitail. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Digitail Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Digitail](/software/167764/digitail) # Digitail Canonical: https://www.capterra.co.uk/software/167764/digitail Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/167764/digitail?page=2) > Digitail is the AI-native, all-in-one platform for modern veterinary clinics, helping 10,000+ teams work smarter and get home on time. > > Verdict: Rated **4.7/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Digitail? Digitail is the leading AI-native, all-in-one software for vet clinics, trusted by 10,000+ teams to work smarter, see 2× more patients, and get home on time with 15+ AI tools and 30+ integrations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 97 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: £289.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $289 (USD) per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - E-Prescribing - EMR/EHR - Inventory Management - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Treatment Planning ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.capterra.co.uk/directory/30617/veterinary/software) ## Alternatives 1. [ezyVet](https://www.capterra.co.uk/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (278 reviews) 2. [DaySmart Vet](https://www.capterra.co.uk/software/133166/DaySmart-Vet) — 4.6/5 (284 reviews) 3. [Instinct Science](https://www.capterra.co.uk/software/1017062/instinct-emr) — 4.9/5 (238 reviews) 4. [Covetrus Pulse](https://www.capterra.co.uk/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 5. [Shepherd](https://www.capterra.co.uk/software/172485/shepherd-app) — 4.7/5 (87 reviews) ## Reviews ### "A Good App" — 5.0/5 > **Christina** | *15 May 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I like that Digital allows you to send emails to clients quickly, easily, and in an organized way. It is easy to use most of the time. > > **Cons**: I dislike that Digital does not allow users to send mass emails to clients quickly and easily. I wish that this system had this in place. > > Overall, my experience with Digital has been positive because it makes communicating with clients simple, organized, and efficient. I especially like how easy it is to send emails and manage client communication in one place ----- ### "Digitail makes your life easier" — 5.0/5 > **Emily** | *15 May 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I love how responsive the team is. If we have any issue, they are right there to help. Contacting customer support is never difficult and not something I dread like I do with other companies. They listen to our feedback and requests for feature updates. I also LOVE the AI dictation and Discharge Notes. My records are done as soon as the appointment is done\! And the dictation almost always picks up on things that I have already completely forgotten about, which makes my records much more thorough. > > **Cons**: Our biggest issue currently is our multi-location. We have two clinics, but operate as one entity, that messes up our reminders. I can honestly say that's the only negative I have experienced, and even that is something they are willing to work with us on to improve our experience. > > Digitail is a company that you can tell deeply cares and is passionate about what they do. They are a perfect example of how any company should run. I truly don't know how I did my job before we switched to Digitail. I actually look forward to doing my records. Crazy,right? They were so helpful in the transition from Cornerstone to Digitail, the onboarding process was seamless and anything we have hiccups with, they were very responsive and resolved our concerns quickly. ----- ### "Admin Manager" — 2.0/5 > **Nancy** | *1 May 2025* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support. > > **Cons**: Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support. > > Very unhappy with the software program and the lack of proper and timely support. ----- ### "Great for mobile practices\!" — 5.0/5 > **Kaitlynn** | *17 April 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Digitail keeps everything streamlined and accessible, which is especially important for a mixed animal mobile practice. Scheduling, medical records, client communication, and payments all live in one place, and the interface is intuitive for both our team and our clients. The online booking and client app have made it easier for pet owners to stay connected and engaged in their pet’s care, and we’ve been able to provide clear estimates and communication without adding extra steps to our workflow. The support team has always been extremely responsive and helpful, which has made a big difference as we’ve gotten up and running. > > **Cons**: Like most platforms, there are occasional limitations with customization and certain workflows that could be more flexible, especially for a mobile or non-traditional practice model. Forms could benefit from additional customization and a more modern feel, but they are currently functional and straightforward to use. > > Overall, our experience with Digitail has been very positive. It supports a modern, client-centered approach to care and helps us stay organized and connected while working in the field. It’s been a strong fit for our workflow and has improved both our internal efficiency and the client experience. ----- ### "Digitail after 4 months" — 5.0/5 > **sebastian** | *5 June 2026* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: Digitail gave us the foundation to modernize our hospital. We transitioned from paper records to a fully digital workflow, implemented online forms, client communication tools, AI-assisted medical records, and a client app, all within a single platform. The system is intuitive enough for new team members to learn quickly while still offering the flexibility needed for a busy veterinary practice. Their team has also been highly responsive to feedback and genuinely interested in improving the product based on real-world hospital needs. > > **Cons**: One area that still needs improvement is the accuracy and consistency of the AI Scribe feature. We've found that dictation performs noticeably better on laptops and desktop computers than on iPads, where transcription accuracy can be less reliable. As a practice that relies heavily on medical documentation, this occasionally creates extra editing work for clinicians. Beyond that, there are still some workflow and reporting features that could benefit from greater customization as practices become more advanced in their use of the platform. That said, Digitail's team has been highly receptive to feedback and continues to release meaningful improvements based on user input. > > Our overall experience has been very positive. We selected Digitail to be the nucleus of major operational change and used it as a key part of our transition to a more modern, client-focused practice. The platform has helped improve efficiency, reduce paperwork, and create a more connected experience for both staff and pet owners. No software is perfect, but Digitail has consistently demonstrated a willingness to listen to users and evolve. For practices looking for a modern cloud-based veterinary PIMS with strong client engagement tools, it is well worth considering. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/167764/digitail?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/167764/digitail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data