Papaya Global

by Papaya Global

Who Uses Papaya Global?

Papaya Global is used by all companies with a global presence, from companies opening their first overseas office to enterprise companies seeking an integrated multi-country payroll solution

What Is Papaya Global?

Papaya Global is revolutionizing global payroll and global workforce management with our cloud-based SaaS platform. We offer complete international payroll solutions, workforce management from on-boarding to benefits, end-to-end EOR service in over 140 countries, contract worker management, and immigration. Our automated system is simple to use and scale, ensures full compliance and zero processing errors, and provides real-time reports and industry-leading BI and analytics.

Papaya Global Details

Papaya Global

http://papayaglobal.com

Founded 2016

Papaya Global Software - The Papaya Global Platform
Papaya Global Software - The Papaya Global Platform
Papaya Global Software - The Papaya Global Platform
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Papaya Global Software - The Papaya Global Platform
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Starting price

N/A
US$4.00/month
US$8.00/month
US$22.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial No
Free Trial Yes
Free Trial Yes

Papaya Global deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Papaya Global Features

  • ACA Reporting
  • API
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Management
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Data Import/Export
  • Deduction Management
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • FMLA Administration
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Leave Tracking
  • Life Insurance Administration
  • Online Benefits Enrollment
  • Payroll Management
  • Performance Management
  • Provider Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Benefits Administration Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Benefits Management
  • Bonus Management
  • Commission Management
  • Compensation Plan Modeling
  • Compensation Statements
  • Compliance Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Incentive Management
  • Merit/Bonus Management
  • Multi-Currency
  • Organisational Charting
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Salary History
  • Salary Planning
  • Self Service Portal
  • Succession Planning
  • Third Party Integrations
  • Time Off Requests
  • Workflow Management

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  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Bid Management
  • Budgeting/Forecasting
  • Calendar Management
  • Compliance Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Electronic Signature
  • Estimating
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Tracking
  • Multiple Projects
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Qualification Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
  • Scheduling
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Management
  • Workflow Management

View full list of Contractor Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Benchmarking
  • CRM
  • Cap Table Management
  • Client Portal
  • Compensation Management
  • Compliance Management
  • Cost Analysis
  • Customisable Branding
  • Customisable Reports
  • Deal Management
  • Document Management
  • Document Storage
  • Employee Management
  • Employee Reward Programs
  • Financial Analysis
  • Financial Management
  • Financial Modeling
  • Forecasting
  • Grant Management
  • Investor Reporting
  • Multi-Currency
  • Options Management
  • Participant Portal
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Private Equity
  • Public Equity
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • Scenario Planning
  • Scheduled / Automated Reports
  • Spend Analysis
  • Status Tracking
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • Valuation Management
  • Vesting Management
  • Workflow Management

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  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Attendance Tracking
  • Benefits Management
  • Compensation Management
  • Compensation Plan Modeling
  • Customisable Branding
  • Customisable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Metrics Library
  • Leave Tracking
  • Organisational Charting
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Predictive Modeling
  • Real Time Analytics
  • Real Time Reporting
  • Recruitment Management
  • Reporting & Statistics
  • Secure Data Storage
  • Self Service Portal
  • Succession Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Talent Management
  • Task Management
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Turnover Tracking
  • Vacation/Leave Tracking
  • Workflow Management

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  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Human Resources

  • API
  • Access Controls/Permissions
  • Applicant Tracking
  • Brainstorming
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Data Import/Export
  • Data Visualisation
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Profiles
  • Feedback Management
  • HR Management
  • Interactive Elements
  • Mind Maps
  • Org Chart Creation
  • Organisational Charting
  • Publishing / Sharing
  • Pulse Surveys
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Single Sign On
  • Smart Chart Legend
  • Social Media Integration
  • Succession Planning
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Version Control
  • Workflow Management

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  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customisable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Leave Tracking
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

View full list of Payroll Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customisable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

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Papaya Global Alternatives

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Papaya Global Reviews for UK Users

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.2
Customer Service 4.7
Features 4.1
Value for Money 4.1

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Michelle W.
Payroll and OPS diretor
Computer Networking, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/03/2021

"The most advance software in the market"

Comments: amazing, I was very skeptic when first started to implement globally but it met all our expectations

Pros: The product is so intuitive, takes away all Your manual tasks and provide a total control, it saved us TONS of hours a month and the employee satisfaction is very high

Cons: nothing I can think about, the product is doing everything we defined

  • Reviewer Source 
  • Reviewed on 25/03/2021
Sara A.
Sr. Payroll Manager
Computer Software, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/09/2021

"Recommended"

Pros: Unifies and simplifies monthly processes. Integrates with other information systems

Cons: Platform is not self service enough. BI tool must improve

  • Reviewer Source 
  • Reviewed on 05/09/2021
Kenneth Q.
HR & Business Partner
Music, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 11/09/2021

"Papaya's platform and service does not match its mission statement."

Comments: My experience can be summed up with two words; "extreme disappointment". We have bene using the system since around May of 2021 for one country with 15-25 employees. The first three payrolls were a mess, where employees did not receive payment in time, exposing my company to liability. Further, payments required by law to social security, etc., were also mishandled for about 2 months. I honestly do not understand how Papaya can service a multinational like Microsoft, with probably thousands of employees all over the world, when they cannot handle 15-25 employees in one country. The worst part, is that the contract asks for a 12 month notice if you wish to end the business relationship. I strongly encourage all potential customers to read the small print so you do not become a hostage to such a strict condition.

Pros: I am not sure there is any feature I "like the most".

Cons: I find many aspects cumbersome. It is often confusing to navigate through the website and many times not all information fits in the screen. I have to scroll forever to get all info/data, even if there is more than enough space in my screen for all data to show. Sometimes, I cannot even get tot he last record, unless I select "50" records to show at a time. I often also see data overlapping on top each other, further increasing the frustrations of using the system. When I click on a "project" (a specific country location), if I go from one payroll tab to another, the system automatically assumes I am now in the "project" that is first in alphabetical order. I am also unable log in with a saved link or bookmark in my browser. I always have to go back to my original email and click on the sign on button in the email. The user experience overall is not a good one.

  • Reviewer Source 
  • Reviewed on 11/09/2021
Michiko A.
HR Manager, APAC
Information Technology & Services, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/09/2021

"Overall satisfied, but not perfectly satisfied"

Comments: Papaya Global is awesome overall. It's expensive though. The management fee is sometimes as high as one person's salary. But representatives are responsive.

Pros: The platform is very straightforward. And Papaya is always optimizing the system.

Cons: (1) Expense folder - I sometimes want to delete the items I uploaded, but this feature is not available. I made a request to grant the authority a while ago, but it's not there yet. (2) System error recovery is slow. When there is an issue and I report it by providing all the screenshots and explanations, it still takes a long time to fix the problem. (3) It's just really painful when I check invoices since I go over each item, and there is usually a mistake the employer or Papaya made. So I really have to carefully check each invoice, which is a lot of work.

  • Reviewer Source 
  • Reviewed on 03/09/2021
Cyndi M.
Sr. Global payroll manager
Internet, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/11/2020

"Papaya global"

Comments: Great experience so far.

Pros: Ease of use
Nothing to manage on the user side of this software - Papaya does it for you
GDPR compliant
The reports are easy to use and save me hours of work compared to our old system.

Cons: If you have a Change of entity in a country. The old branch and new entity have separate files. So historical information is in a different file/area.

  • Reviewer Source 
  • Reviewed on 08/11/2020