Zoho Cliq

Who Uses Zoho Cliq?

Be it a start up or an enterprise, a collaboration tool is necessary to allow its employees to talk to each other, to share data or important information, or even for informal conversations.

What Is Zoho Cliq?

Realtime messaging & file sharing - Realtime messaging allows for instant decision making. Files of any format can be shared via the chat window in seconds.

Channels - Individual channels can be created for individual teams or for projects, discussions, or fun chat rooms.

Audio and video calls - Start audio/video calls right from your chat window.

Secure and searchable history - Advanced search lets you search and find anyfile orpiece of textin your chat history in seconds.

Zoho Cliq Details

Zoho Cliq

https://www.zoho.com/cliq/

Founded 2009

Zoho Cliq Pricing Overview

Zoho Cliq has a free version and offers a free trial. Zoho Cliq paid version starts at US$3.00/month.

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Starting Price

US$3.00/month

Pricing Details

Cumulative pricing: 0-10 users - $3 Per user/mo 11-20 - $2.5 21-30 - $2

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

Zoho Cliq Features

Cloud Communication Platform
Audio / Video Conferencing
Call Centre
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Activity/News Feed
Blogs
Employee Database
Employee Photos
Meeting Management
Newsletter Management
Real-time Chat
Screen Sharing
Survey/Poll Management
Video Conferencing
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Zoho Cliq Reviews for UK Users

Showing 5 of 47 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.2/5
Features
4.3/5
Value for Money
4.6/5
Tanya M.
Operations Manager
Environmental Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/10/2019

"Obvious Choice for Zoho Users"

Comments: We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.

Pros: The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

Cons: The mobile app can have a lot of input lag.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/10/2019
Elisa E.
CEO
Consumer Services, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/02/2020

"Easy to Use Communication"

Comments: Using cliq to improve communication within our company has helped a lot. However, I have not had the best experience with Zoho customer service in general one time. Other times, I had a great experience.

Pros: This is fantastic and easy to use communication software for within our company. It integrates seamlessly with other zoho applications and with other external applications. We have significantly increased productivity since using this.

Cons: There are some drawbacks, such as you are limited in character amounts that you can write for messages, but overall I like most of the features and it has improved over time. Another issue is that we cannot figure out how to integrate clients on to the platform without purchasing new user licenses. It was my understanding that you could have clients communicate as "visitors" within some particular channels in cliq that you designate but not have to be on a license. However, I have yet to be able to make this work.

  • Reviewer Source 
  • Reviewed on 13/02/2020
Dinesh kumar H.
Head of Technology
Hospital & Health Care, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/06/2020

"Zoho Cliq as Saas"

Comments: Excellent tool that is not expensive and an ideal tool suite of SAAS every SMB business could employ to bring in the efficiency and productivity with their teams!

Pros: Zoho Cliq has been a critical tool for our every day communication and meetings, also it has been suite of SAAS that has enabled quality software services timely through solid support team providing the needed help. The Zoho provides tools to manage teams and communication among the team along with providing tools to manage workflow and accounting through zoho-books and thus has enabled us to be more productive everyday!

Cons: A bit of slowness with SAAS during peak internet hours. Other than internet dependency there are no other demerits of Zoho Cliq!

  • Reviewer Source 
  • Reviewed on 11/06/2020
Rick P.
Director
Design, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 21/05/2019

"Solid team chat/collaboration app with an extensive development backend for customizations"

Comments: I was impressed with the opportunities for developers but not with the UX.

Pros: Cliq integrates well with other Zoho apps, particularly helpful in Contact. All the basic chat and collaboration features are there in a familiar user interface. It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.

Cons: Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms. Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).

  • Reviewer Source 
  • Reviewed on 21/05/2019
Verified Reviewer
CEO
Information Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 12/05/2020

"Happy we made the switched from Slack to Cliq"

Comments: Having one integrated solution across our company with all the Zoho products has been helpful. So far so good. There are a few things we miss from Slack but nothing that's a deal-breaker. The ability to integrate Bots and other Zoho services into Cliq is valuable like the Zoho Notebook and Taz, very helpful. Also, the deskbot integration so I can see all the Desk summaries from the entire team.

Pros: Since we integrated several Zoho products into our daily use it has helped streamline communications and integrate solutions into our e-Commerce website. Cliq allows us to search history without limits on messages and the "fork split" feature allows you to fork off a conversation into its own so it's easier to keep track.

Cons: The reply to post feature is nice but it's not as good as creating threads like Slack does to track one conversation so you have to get used to forking the conversations to keep them together. It's a good solution but I prefer the create thread feature in Slack. Also having to PIN contact names to quickly send DM isn't the best. I'm not sure why other users aren't listed in Contacts. The only other least favorite thing is how difficult it was for external users to access channels. You have to know in advance if a channel will need to be accessed by someone outside the organization.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 12/05/2020