Intellum Platform

Who Uses Intellum Platform?

The Intellum Platform is designed for large Technology, Retail, Financial Services, Healthcare, and Manufacturing organizations that need to educate at least 10,000 customers, partners or employees.

What Is Intellum Platform?

The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledge base, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users.

Intellum Platform Details

Intellum

http://www.intellum.com

Founded 2000

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Intellum Platform pricing overview

Intellum Platform does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Free Version

No

Free Trial

Yes

Intellum Platform deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Intellum Platform Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Blended Learning
  • Certification & Licensing
  • Collaboration Tools
  • Compliance Management
  • Content Library
  • Content Management
  • Course Authoring
  • Course Publishing
  • Customisable Branding
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Drag & Drop
  • Gamification
  • Interactive Content
  • Interactive Learning
  • Learning Management
  • Media Import
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Storyboarding
  • Surveys & Feedback
  • Synchronous Learning
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • VR/AR Compatibility
  • Video Management
  • Video Streaming
  • Video Support

View full list of Course Authoring Software

  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Behaviour Tracking
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Onboarding
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Widgets
  • Win / Loss Analysis
  • Workflow Management

View full list of Customer Success Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Behaviour Tracking
  • Blended Learning
  • Communication Management
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Quality Control
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Launch Management
  • Learning Management
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self Service Tools
  • Self-Learning
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Training Management
  • User Onboarding
  • Visual Analytics
  • Workflow Management

View full list of Digital Adoption Platforms

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Cataloguing/Categorisation
  • Categorisation/Grouping
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Decision Support Systems
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • Full Text Search
  • Gamification
  • Knowledge Base Management
  • Live Chat
  • Multi-Language
  • Online Forums
  • Projections
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third Party Integrations
  • Widgets
  • Workflow Management

View full list of Knowledge Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Collaboration Tools
  • Content Library
  • Content Management
  • Content Sharing
  • Course Authoring
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Engagement Tracking
  • Gamification
  • Interactive Content
  • Learning Management
  • Microlearning
  • Mobile Learning
  • Multi-Language
  • Multi-User Collaboration
  • Progress Reports
  • Progress Tracking
  • Recommendations
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Self-Service Content Curation
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Third Party Course Library
  • Third Party Integrations
  • Training Management
  • Training Record Management
  • Video Conferencing
  • Video Support

View full list of Learning Experience Platform (LXP) Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management Systems (LMS)

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Library
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Gamification
  • Interactive Content
  • Learning Management
  • Media Management
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing
  • Virtual Classroom

View full list of Mobile Learning Tools

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Customisable Branding
  • Customisable Reports
  • Gamification
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Virtual Classroom
  • eCommerce Management

View full list of Training Software

Intellum Platform Alternatives

More Intellum Platform alternatives

Intellum Platform Reviews for UK Users

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service 4.5
Features 4.2
Value for Money 4.4

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Jim C.
Jim C.
Director, Partner Education
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/01/2021

"A powerful business tool that cam be up and running quickly"

Comments: We are working to turn scaled education into a business lever for partner loyalty and growth. Intellum "gets" what this means and have helped us to achieve these goals.

Pros: The Intellum team understands our business, our audience, and helps us configure the tool in a way that's focused on our business objectives.

Cons: It would be helpful if the product offered native report visualizations.

Alternatives Considered: Adobe Captivate Prime

Reasons for Switching to Intellum Platform: The decision came down to who understood our audience and our objectives, it was Intellum, hands down.

  • Reviewer Source 
  • Reviewed on 08/01/2021
Brittany a B.
Brittany a B.
Sr. Director, Head of Enablement
Consumer Services, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/02/2021

"Customization Capabilities Offer A Big Opportunity"

Pros: We initially brought Intellum in to support our Sales and Support functions of the business (orgs with the "heaviest" training needs). What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs. We've connected the platform to our BI platform to drill into reporting and measure impact, and we've connected it with various other systems to gamify learning and present training opportunities to the right people, at the right time. This may be a burden for teams or orgs looking for something that offers more basic functionality in these areas, but in our experience, the upside of being able to customize and marry systems together brings even more value to the tool internally.

Cons: We've had some challenges with administration as we've extended usage across the business. Namely, controlling access/permissioning so people weren't making content available to the wrong groups of individuals. It's also a bit of a headache to do any bulk updating of content, but it can be done. Their support team did work with us over the course of a few quarter to prioritize some changes that allowed us to clean this up on our end and ensure a tighter grip on content management.

  • Reviewer Source 
  • Reviewed on 11/02/2021
Kaloyan K.
TSE, Lead
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 10/01/2020

"Needs to go a long way in order to meet its enterprise price tag"

Pros: - It is easy to do simple tasks.
- Has the basic features and functionalities.

Cons: - The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks.
- The system has really poor file management capabilities and interface.
- The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

  • Reviewer Source 
  • Reviewed on 10/01/2020
Nicole H.
Learning and Development
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 02/05/2018

"Great, simple platform"

Pros: As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons: Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

  • Reviewer Source 
  • Reviewed on 02/05/2018
Craig K.
Dealer Operations Manager
Automotive, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/07/2020

"Lots of features, easy to use, nothing better"

Comments: Most excellent.

Pros: Super clean and robust interface for both creating, organizing, and interacting with content

Cons: Sometimes it's not completely clear how to accomplish what you're trying to do. But their support is excellent so a quick phone call resolves any issues.

Alternatives Considered: Saba TalentSpace

  • Reviewer Source 
  • Reviewed on 27/07/2020