---
description: Discover the benefits and disadvantages of Nilex Service Platform.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nilex Service Platform Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Nilex Service Platform](/software/167172/nilexpress)

# Nilex Service Platform

Canonical: https://www.capterra.co.uk/software/167172/nilexpress

> Ticket Management, Asset Management, Service Catalog, Shared Services, Customer Support are just few of solutions that Nilex can offer.
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses Nilex Service Platform?

Companies from public and private sector in need of comprehensive and flexible ITSM tool.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nilex
- **Founded**: 1993

## Commercial Context

- **Starting Price**: US$25.62
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Nilex AB directly for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, English, German, Norwegian, Polish, Swedish
- **Available Countries**: Sweden

## Features

- Asset Tracking
- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Self Service Portal
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.uk/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [SysAid](https://www.capterra.co.uk/software/107225/sysaid) — 4.5/5 (511 reviews)
3. [Proactivanet](https://www.capterra.co.uk/software/1010807/proactivanet) — 4.8/5 (52 reviews)
4. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
5. [ServiceNow](https://www.capterra.co.uk/software/152871/servicenow) — 4.5/5 (344 reviews)

## Reviews

### "Nilex is not for us" — 1.0/5

> **Mads** | *15 October 2021* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: Nilex is not a very stable system in my opinion.
> 
> **Cons**: It's an unstable system with freezes and our support team dont like the navigation in it.
> 
> My experience with it has not been a succes.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/167172/nilexpress)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/167172/NileXpress/> |
| en-AE | <https://www.capterra.ae/software/167172/nilexpress> |
| en-AU | <https://www.capterra.com.au/software/167172/nilexpress> |
| en-CA | <https://www.capterra.ca/software/167172/nilexpress> |
| en-GB | <https://www.capterra.co.uk/software/167172/nilexpress> |
| en-IE | <https://www.capterra.ie/software/167172/nilexpress> |
| en-IL | <https://www.capterra.co.il/software/167172/nilexpress> |
| en-IN | <https://www.capterra.in/software/167172/nilexpress> |
| en-NZ | <https://www.capterra.co.nz/software/167172/nilexpress> |
| en-SG | <https://www.capterra.com.sg/software/167172/nilexpress> |
| en-ZA | <https://www.capterra.co.za/software/167172/nilexpress> |

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