--- description: Discover the benefits and disadvantages of OnPay. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnPay Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay) # OnPay Canonical: https://www.capterra.co.uk/software/167109/onpay Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/167109/onpay?page=2) > OnPay is an easy-to-use, cloud-based software for small and mid-sized businesses to simplify payroll, automate taxes, and manage HR. > > Verdict: Rated **4.8/5** by 469 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OnPay? OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 469 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OnPay - **Location**: Atlanta, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First month free, base fee starting at $49 + $6 per employee per month. This simple pricing structure allows businesses to know exactly what to expect without the confusion of mysterious quoting processes or unexpected charges. OnPay also provides a convenient tool for businesses to calculate their monthly cost based on the number of people they need to pay each month. Additionally, the plan includes free onboarding support, offering businesses free setup and data migration, making it easy to get started with using the software. Furthermore, OnPay's pricing plan encompasses essential features such as W-2s, 1099s, and year-end filings, unlimited pay runs and schedules, federal, state, and local tax filings, and expert support by phone, chat, and email. The plan also boasts no implementation or integration fees, ensuring that businesses have access to all necessary features without any surprise charges. Overall, OnPay's pricing plan is designed to offer powerful software with exceptional service at a straightforward and competitive price point, making it a cost-effective solution for businesses of all sizes. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Approval Process Control - Archiving & Retention - Audit Management - Benefits Dashboard - Benefits Management - Check Printing - Compliance Management - Compliance Tracking - Dashboard - Deduction Management - Direct Deposit - Document Management - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - Employee Profiles - Employee Self Service - Health Insurance Administration - Multi-State - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Reminders - Self Service Portal - Task Management - Tax Compliance - Time & Attendance - Time Tracking - Training Management - Vacation/Leave Tracking - W-2 Preparation - Workflow Management ## Integrations (8 total) - Deputy - Humanity Schedule - QuickBooks Online - QuickBooks Online Advanced - QuickBooks Time - Turbotax - When I Work - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) ## Related Categories - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) - [Onboarding Software](https://www.capterra.co.uk/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.uk/directory/10025/benefits-administration/software) - [Payroll Software](https://www.capterra.co.uk/directory/30202/payroll/software) - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Alternatives 1. 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Being new to payroll it's very important to find a supportive service that will be easy to navigate\! ----- ### "bad experience overall, didnt respond for something that was their responsability" — 1.0/5 > **Marcela** | *9 April 2026* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: Easy to navigate the site, easy to connect through the chat, and customer support online is good, aparently its cheeper tha other companies > > **Cons**: They didnt let us know about a payment that we need to make to the reemployment tax, which has to be made by them, so at the end, we have a big problem with the government and get penalties, and they didn't respond to this > > First years super good, but the situation with the reemployment tax that had to be made by them, and they didnt care or help us with that, so that made us change the payroll company, so bad experience overall ----- ### "Trust OnPay" — 5.0/5 > **Hien** | *16 June 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Security. Value for money. Customer support. Overall just great customer service with live humans rather than robots > > **Cons**: I would like for OnPay to add a mobile application feature rather than just online but that's being picky > > I had multiple questions about the site and process and I was greeted with Great customer service with live human rather than robot and automation. ----- ### "Perfect Payroll partner for our small biz" — 5.0/5 > **Rachel** | *8 April 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Our CPA recommended OnPay for our small business. With all of the help articles and the dedicated onboarding specialist, the set up process was a breeze. The interface is easy to use and running payroll takes only a few clicks. The value is unbeatable. Very satisfied\! > > **Cons**: I wish you could set the payroll to run automatically each month. We have a simple pay structure though so I understand that doesn't work for every business. ----- ### "Excellent Experience for New Business" — 5.0/5 > **Dasha** | *12 December 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We are a new organization so we had to set up a new payroll system. OnPay was very helpful in walking us through step by step. > > **Cons**: I have no complaints thus far about OnPay. Everything is intuitive, and there are many ways to get questions answered. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.uk/software/167109/onpay?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/167109/onpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data