Who Uses This Software?
People who think payroll and taxes shouldn't be so hard. OnPay simplifies payroll, automates (and guarantees) tax filings and payments, syncs with Xero and QuickBooks, and can even handle benefits.
Average Ratings158 reviews
- Overall 4.9 / 5
- Ease of Use 4.8 / 5
- Customer Service 4.9 / 5
- Features 4.7 / 5
- Value for Money 4.9 / 5
- Starting Price US$36.00/month
- Pricing Details First month free, then $36 + $4 per employee each month. No hidden fees.
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
- Founded 2007
Growing businesses love OnPay. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur's list of the best small business payroll solutions. Pay employees by direct deposit, automate tax payments and filings, and get OnPay's guarantee that filings will be error free. For $36 plus $4 per employee (and no hidden fees), get unlimited pay runs for hourly, salaried, tipped workers, and contractors. You can even add benefits in all 50 states.
- 360 Degree Feedback
- Applicant Tracking
- Benefits Management
- Compensation Management
- Employee Database
- Employee Profiles
- Payroll Management
- Performance Management
- Recruitment Management
- Self Service Portal
- Time & Attendance Management
- Time Off Management
- 401(k) Tracking
- Benefits Management
- Check Printing
- Direct Deposit
- Payroll Outsourcing
- Payroll Reporting
- Self Service Portal
- Tax Compliance
- Vacation/Leave Tracking
- W-2/1099 Preparation
- Wage Garnishment
OnPay Most Helpful Reviews
Reviewed on 06/12/2018
Great (probably the best) online payroll service
Comments: I really love this online payroll service. After a lot of research of a variety of payroll options, we moved from Paychex to OnPay a couple of years ago and it was absolutely the right move. I can't speak for large companies, but for small and medium sized companies I do believe this is the best, most reliable and most economical service available.
I run a small business and onpay is perfect for processing our payroll. Some of the features we love:
1) Easy to use interface
2) Employees enter all their own bank information, withholdings, etc.
2) Employees can log in to download their own tax forms, details of previous pay runs, etc. (I don't need to print or distribute these forms or information.)
3) Onpay takes care of all the appropriate taxes, etc.
4) Although I am on a biweekly pay cycle, I can run a payroll whenever I want. (For instance, I can make a separate holiday bonus run)
5) I can easily switch between paper checks or direct deposit if needed
6) It's easy to adjust an employees pay or add other categories of payment
7) Great customer support. Whenever I have had a question or needed assistance, I have had the answer pleasantly and quickly
8) It's a great value and you get what is promised. I don't get any emails asking me to purchase other services or upgrade or other things that I don't need.
9) The transition from our previous payroll service to Onpay was easy and seamless.
Cons: When I am out of the country, I have a hard time running payroll. I know this has to do with internet security, but I wish there was a straight-forward way to accommodate this issue.
Reviewed on 24/09/2019
Payroll Is Now A Breeze
Comments: OnPay has made doing payroll enjoyable. They are quick to answer questions or concerns. They do the filings for multiple states for the same price. They will even do the year end reports like W-2s and W-3s. The ease of use is exceptional.
Pros: What I like the most is the employee portal option, as well as the ease of pulling payroll tax reports. It's very easy to make changes as needed to employees profiles.
Cons: What I like least is the function to pay Paid time off, or any other benefit, it's not as intuitive to use it. It took me a little while to figure it out.
Reviewed on 22/07/2019
You should be using this payroll service!
Comments: I have an employee with two local city withholdings and a school district withholding that I thought I was going to have to manually withhold for---turns out that a few minutes with online chat support is all it took to get Onpay to handle it.
Easy to Use
Handles multiple local withholdings easily
Saves me a lot of time dealing with multiple tax filings
Cons: I didn't like that there might be multiple w-2 forms for one person in some cases, but honestly it wasn't a big deal to just add them together for tax prep.
Reviewed on 10/10/2019
OnPay payroll software
Comments: We are pretty basic as to what we use OnPay for. Mostly running payroll for salaried and hourly employees, tax reporting, and using OnPays standard reports. OnPay does all those things very well and easily. But we don't use it for much additional tracking, but from my use of it OnPay does those basic things very well and is easy to use.
Pros: What I like most about OnPay is that it is very full featured regarding Internal reports, Tax reporting and affordability. I like that it is priced by how many employees each month and not the number of runs or transactions. I can make extra payroll runs employee reimbursements during the month without any extra charges. It is quite easy to use and covers most of our needs. Customer support is great and very responsive. The standard reports meet our needs well and have quite a few "filtering" features to customize them.
Cons: There is not much to dislike, really. Maybe adding and employee can be a laid out a little differently. At times it seems a little confusing. Tax reporting for Michigan and Detroit there are some odd or quirky requirements for workers comp, minimum wage, which we do work-arounds, but this handles it.
Reviewed on 04/12/2018
Comments: The big problem solved over the previous provider experience is the quality of customer service. Instead of being handed from 'specialist' to 'specialist', and putting up with constant confusion, mis communication and errors, OnPay are just on it. When you talk or communicate with OnPay you communicate with a real person who knows their business, what your business needs, their software, and who won't stop working with you personally until you are completely happy.
Visually intuitive platform that takes what is a central admin process from functional to pleasurable.
OnPay offers simple, clear, visually attractive navigation for both the admins and the employees. Multiple reports options with the same visual simplicity and clarity, all easily sharable and usable. By comparison to the alternative payroll software we used prior, OnPay feels like its been designed by users, and not by accounting mechanics.
Cons: The OnPay software just works, if there are problems, or least likes, can't think of anything significant.