--- description: Discover the benefits and disadvantages of draw.io. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: draw.io Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Diagram Software](/directory/30941/diagram/software) > [draw.io](/software/166985/draw-io) # draw.io Canonical: https://www.capterra.co.uk/software/166985/draw-io Page: 1 / 32\ Next: [Next page](https://www.capterra.co.uk/software/166985/draw-io?page=2) > Cloud-based diagramming tool that helps create, share, track and manage diagrams through drag \& drop functionality and templates. > > Verdict: Rated **4.6/5** by 771 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses draw.io? Designed for developers, IT, network admins, designers and process analysts, it is a web-based tool that helps create, publish and share diagrams in various formats. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 771 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JGraph - **Founded**: 2000 ## Commercial Context - **Starting Price**: €5.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: draw.io online is a free-to-use web application with no premium paid-for functionality, watermarking, or other limitations. To use draw.io with Atlassian Confluence and JIRA, monthly or annual fees apply. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Brainstorming - Collaboration Tools - Data Import/Export - Diagramming - Drag & Drop - Flowchart - Mind Maps - Organisational Charting - Templates - Third-Party Integrations ## Integrations (8 total) - Confluence - Dropbox Business - GitHub - Google Drive - Google Workspace - Jira - OneDrive - Trello ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Diagram Software](https://www.capterra.co.uk/directory/30941/diagram/software) ## Related Categories - [Diagram Software](https://www.capterra.co.uk/directory/30941/diagram/software) - [Flowchart Software](https://www.capterra.co.uk/directory/31060/flowchart/software) ## Alternatives 1. [Lucidchart](https://www.capterra.co.uk/software/146136/lucidchart) — 4.5/5 (2251 reviews) 2. [SketchWow](https://www.capterra.co.uk/software/1054154/sketchwow) — 4.9/5 (574 reviews) 3. [Visio](https://www.capterra.co.uk/software/201133/visio) — 4.5/5 (3281 reviews) 4. [Miro](https://www.capterra.co.uk/software/128955/miro) — 4.7/5 (1684 reviews) 5. [EdrawMax](https://www.capterra.co.uk/software/82970/edraw-max) — 4.5/5 (205 reviews) ## Reviews ### "Diagramming that just works" — 5.0/5 > **Richard** | *27 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's fast to load, easy to work with, takes minutes to learn and provides excellent value for money for us. Plenty of shapes are provided via the template library, from room layouts to process mapping. > > **Cons**: Nothing really - it does everything we need it to do and more\! Hard to see a con in this tool to be honest. > > We use it extensively during project / task planning, whether that's making decisions on Azure infrastructure or traditional flowcharts. ----- ### "Draw.io - a simple-to-use and high-quality flowchart designer" — 5.0/5 > **Antony** | *17 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Simple to use flowchart maker with visually-pleasing results > > **Cons**: Could potentially have more options for visuals - but this is a minor point ----- ### "Draw.io made flow chat easily accessible" — 5.0/5 > **Joshua** | *6 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy of use and ability to pick up where you stop. One of the most amazing things is that you can export as a PDF for presentation purposes for free. > > **Cons**: One of the limitations of draw.io is the lack of accessible to a mobile app. ----- ### "Diagramming Tool for Network Projects" — 4.0/5 > **Hein Htet** | *10 April 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Open Source Software, Rich Template and Shape Library , Offline access > > **Cons**: Auto-layout and snapping features can be finicky, especially with complex diagrams. > > It's a powerful and flexible tool for creating network diagrams, technical visuals. I appreciate that it's free to use, integrates well with Google Drive, and offers a wide variety of stencils for network architecture, cloud environments, and system designs. ----- ### "Basic Diagramming Tool, But Lacks Modern Appeal" — 3.0/5 > **Parveen Kaur** | *1 November 2024* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming. It’s functional and straightforward for users new to diagram tools. > > **Cons**: The website feels outdated and hard to navigate. Templates lack visual appeal, and the AI for creating diagrams doesn’t work as smoothly as expected. Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way. > > Overall, while draw.io provides useful templates for beginners, it doesn’t match the features or ease of newer platforms. Saving files before editing can feel tedious, and the interface isn’t as intuitive as other tools. This tool is functional, but I would recommend other options for a smoother experience. ----- Page: 1 / 32\ Next: [Next page](https://www.capterra.co.uk/software/166985/draw-io?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/166985/draw-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data