A1 Tracker

Who Uses A1 Tracker?

Risk, contract, claims, insurance, incident, compliance, safety, procurement, & CRM software. Accounting, finance, HR, & single sign-on integration. Web Portals, Workflow Automation, & Analytics.

What Is A1 Tracker?

Contract, risk, claims, incident, compliance, & insurance management software, Web-based with features for document management, approval workflow, log history, document templates, email notifications, contact notes, date and time stamps, customizable reporting, and document version control. Fully hosted or self-hosted options available with private labeling and integration to your web site. Multiple currencies and multiple languages.

A1 Tracker Details

A1 Enterprise

http://www.a1enterprise.com

Founded 2001

Contract Dashboards
Claims Dashboard Analytic
Contract Tracking
Risk Assessment Report
Contract Workflow Porta
A1 Tracker video
Play
Contract Dashboards-thumb
Claims Dashboard Analytic-thumb
Contract Tracking-thumb
Risk Assessment Report-thumb
Contract Workflow Porta-thumb

A1 Tracker pricing overview

A1 Tracker does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Pricing Details

Pricing is based on the number of users and user types, including full access users and limited access/portal users. Both annual and perpetual licensing options available. One-time cost based on customer scope and implementation requirements. Contact A1 enterprise for pricing details.

Free Version

No

Free Trial

Yes

A1 Tracker deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

A1 Tracker Features

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Appointment Management
  • Audit Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Database
  • Customer Management
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • EDI
  • Electronic Claims
  • Electronic Payments
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Invoice Management
  • Multi-Location
  • Paper-Based Claims
  • Payor Management
  • Performance Management
  • Policy Management
  • Policy Processing
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Workflow Management

View full list of Claims Processing Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Billing & Invoicing
  • Broker / Agent Portal
  • Campaign Management
  • Change Management
  • Claims Management
  • Client Portal
  • Commission Management
  • Configurable Workflow
  • Contact Management
  • Customer Portal
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Forms Management
  • Insurance Rating
  • Lead Generation
  • Lead Management
  • Lifecycle Management
  • Partner Portal
  • Policy Management
  • Quotes/Estimates
  • Reinsurance Administration
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Rules-Based Workflow
  • SMS Marketing Management
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Task Management
  • Third Party Integrations
  • Underwriting Management
  • User Management
  • Version Control
  • Workflow Management

View full list of Commercial Insurance Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Lifecycle Management
  • Monitoring
  • Pre-built Templates
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Contract Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Charting
  • Collaboration Tools
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customization
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronisation
  • Data Visualisation
  • Drag & Drop
  • Forecasting
  • Functions/Calculations
  • KPI Monitoring
  • Mobile Dashboards
  • Monitoring
  • Multiple Data Sources
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Projections
  • Public Dashboards
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Website Analytics
  • Widgets
  • Workflow Management

View full list of Dashboard Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Benchmarking
  • CRM
  • Cap Table Management
  • Client Portal
  • Compensation Management
  • Compliance Management
  • Cost Analysis
  • Customisable Branding
  • Customisable Reports
  • Deal Management
  • Document Management
  • Document Storage
  • Employee Management
  • Employee Reward Programs
  • Financial Analysis
  • Financial Management
  • Financial Modeling
  • Forecasting
  • Grant Management
  • Investor Reporting
  • Multi-Currency
  • Options Management
  • Participant Portal
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Private Equity
  • Public Equity
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • Scenario Planning
  • Scheduled / Automated Reports
  • Spend Analysis
  • Status Tracking
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • Valuation Management
  • Vesting Management
  • Workflow Management

View full list of Equity Management Software

  • ACH Payment Processing
  • AIMR Compliance
  • API
  • Activity Dashboard
  • Audit Trail
  • BSA Compliance
  • Business Process Control
  • CBOT
  • Compliance Management
  • Controls Audit
  • Counterparty Risks
  • Credit Risk Management
  • Data Management
  • Debt Management
  • Derivative Valuation
  • Enterprise Risk Management
  • FACTA Red Flags
  • Financial Risk Reporting
  • For Hedge Funds
  • Foreign Exchange Risks
  • Fraud Detection
  • GLBA Management
  • Hierarchy Management
  • Income & Balance Sheet
  • Interest Rate Risks
  • LME
  • Limit Control
  • Liquidity Analysis
  • Loan Portfolio Management
  • Market Risk Management
  • Modified Dietz Analysis
  • NYBOT
  • NYMEX
  • OTC
  • Operational Risk Management
  • Performance Metrics
  • Performance: Cash / No Cash
  • Performance: Time Period
  • Portfolio Analysis
  • Portfolio Management
  • Portfolio Modeling
  • Rate of Return Analysis
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Scenario Planning
  • Stress Tests
  • Trade Tracking
  • Vendor Management

View full list of Financial Risk Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Equipment Maintenance
  • Equipment Tracking
  • Fixed Asset Management
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Fixed Asset Management Software

  • 3PL Management
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Booking Management
  • Client Portal
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customisable Reports
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • EDI
  • Estimating
  • Fleet Management
  • Import/Export Management
  • International Forwarders
  • Inventory Management
  • Invoice Management
  • LTL / Shared Truckload
  • Labeling
  • Local Forwarders
  • Location Tracking
  • Maintenance Scheduling
  • Order Management
  • Order Tracking
  • Quotes/Estimates
  • Rate Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimisation
  • Scheduling
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Truckload Management
  • Warehouse Management
  • Waybills

View full list of Freight Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Email Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Management
  • Maintenance Scheduling
  • Monitoring
  • Prioritisation
  • Problem Management
  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Workflow Management

View full list of IT Asset Management Software

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Email Alerts
  • Event Logs
  • Forms Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Investigation Management
  • Issue Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • OSHA Compliance
  • On Call Scheduling
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Safety Incident Management
  • Single Sign On
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Incident Management Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Billing & Invoicing
  • Cancellation Tracking
  • Claims Management
  • Claims Tracking
  • Client Portal
  • Commission Management
  • Contact Management
  • Customer Accounts
  • Customisable Reports
  • Customisable Templates
  • Disaster Recovery
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Financial Management
  • For Auto Insurance
  • Forms Management
  • General Ledger
  • Policy Generation
  • Policy Issuance
  • Policy Management
  • Policy Processing
  • Portfolio Management
  • Project Management
  • Quotes/Estimates
  • Rating Engine
  • Real Time Analytics
  • Real Time Reporting
  • Reinstatement Tracking
  • Reinsurance Administration
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Risk Analytics
  • Risk Assessment
  • SMS Messaging
  • Secure Login
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Underwriting Management
  • Workflow Management

View full list of Insurance Policy Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Calendar Management
  • Claims Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Email Marketing
  • Forms Management
  • Insurance Policy Management
  • Insurance Rating
  • Invoice Management
  • Lead Management
  • Life & Health
  • Monitoring
  • Pipeline Management
  • Policy Management
  • Property & Casualty
  • Quotes/Estimates
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • User Management
  • Workflow Management

View full list of Insurance Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Audit Trail
  • Billing & Invoicing
  • Broker / Agent Portal
  • Campaign Management
  • Case Management
  • Claims Management
  • Client Portal
  • Commission Management
  • Configurable Workflow
  • Contact Management
  • Customer Database
  • Customer Portal
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Forms Management
  • General Ledger
  • Insurance Rating
  • Marketing Automation
  • Partner Portal
  • Policy Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reinsurance Administration
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Sales Reports
  • Secure Login
  • Self Service Portal
  • Task Management
  • Third Party Integrations
  • Underwriting Management
  • User Management
  • Workflow Management

View full list of P&C Insurance Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting / Notes
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management

View full list of Project Management Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automated Quoting
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cataloguing/Categorisation
  • Client Portal
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer History
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Inventory Management
  • Invoice Management
  • Order Management
  • Price / Margin Management
  • Pricing Management
  • Product Catalogue
  • Product Configurator
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Task Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Quoting Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Business Process Control
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualisation
  • Document Management
  • Document Storage
  • Exceptions Management
  • Forms Management
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Predictive Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Reporting
  • Risk Scoring
  • Security Auditing
  • Task Management
  • Third Party Integrations
  • Training Management
  • Vendor Management
  • Version Control
  • Workflow Management

View full list of Risk Management Software

  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Employee Management
  • Forms Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Mobile Alerts
  • Monitoring
  • OSHA Recordkeeping
  • Offline Access
  • Progress Tracking
  • Quality Control
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Training Management
  • Training Record Management
  • Version Control
  • Workflow Management

View full list of Safety Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Offboarding
  • Onboarding
  • Performance Metrics
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Sourcing Management
  • Summary Reports
  • Supplier Management
  • Task Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Workflow Management

View full list of Vendor Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Approval Process Control
  • Case Management
  • Cataloguing/Categorisation
  • Claims Management
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Data Visualisation
  • Discount Management
  • Dispatch Management
  • Electronic Payments
  • Eligibility Verification
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forecasting
  • Forms Management
  • Historical Reporting
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Parts Management
  • Policy Management
  • Product Registration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Self Service Portal
  • Service Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • Warranty Claims Management
  • Warranty Tracking
  • Workflow Management

View full list of Warranty Management Software

A1 Tracker Alternatives

More A1 Tracker alternatives

A1 Tracker Reviews for UK Users

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.8
Customer Service 5
Features 4.8
Value for Money 4.9

Review software

Share your experiences with other software buyers.

Write a Review!
Rufina B.
Insurance Agent
Insurance, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/08/2018

"Very flexible and robust software"

Pros: We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons: Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

  • Reviewer Source 
  • Reviewed on 09/08/2018
Joshua F.
Claims Adjuster
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/06/2020

"Fantastic Software and Fantastic Customer Support"

Comments: I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros: The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons: There is really only one “con” to mention.
1. Building “custom views” was a little difficult and took some time to learn.

  • Reviewer Source 
  • Reviewed on 23/06/2020
Steven R.
IT Manager
Construction, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 25/02/2019

"A1 Tracker Review"

Comments: Our overall experience with the solution has been a positive one. While it did take a significant amount of time to get our solution up and functional, the solution has cut down on paper, errors and lead time. It has been a fantastic product for our needs.

Pros: We were most attracted to the versatility and customization of the software to fit our needs.

Cons: The custom fields aspect of the solution is not as intuitive as you would imagine.

  • Reviewer Source 
  • Reviewed on 25/02/2019
Catherine K.
Guarantee Administrator
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/04/2018

"We've used A1 software since 2013 and very pleased with the quality of product service and support."

Pros: I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits.
A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs.
Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Cons: A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

  • Reviewer Source 
  • Reviewed on 30/04/2018
Mark H.
Construction Manager
Construction, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/10/2016

"Construction Project & Risk Management Management Software"

Comments: I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers. I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying. The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere. A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Pros: The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Cons: There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

  • Reviewer Source 
  • Reviewed on 27/10/2016