18 years helping British businesses
choose better software

What is AroFlo?

Built by a former tradesman, AroFlo has been turning around field service businesses since 2001. Our system was built for the cloud right from the start so its fast, reliable and incredibly powerful. Everything you need can be accessed and processed using practically any mobile device, in any location. Scheduling, timesheets, job tracking, quotes, inventory, workplace safety, GPS tracking, document storage, invoices, customer payments, accounting integrations and more. Get your free demo today.

Who Uses AroFlo?

AroFlo and AroFloGo services thousands of users across the trades, construction and field services industries including Electrical, Plumbing, HVAC, Construction, Solar, Landscaping, Fire and more.

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Reviews of AroFlo

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.5
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jav
Jav
Managing Director in Australia
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Changed my business

4.0 6 years ago

Comments: I have now rolled this platform out in three of my businesses and definitely converted many of my trades based colleagues

Pros:

Web based allowing us to access our information easily on any device. Simple to use for field users but very powerful in the office.

Cons:

Rapidly growing and often new functions or interfaces are not well resolved before launching

AroFlo Innovations Pty Ltd Response

6 years ago

Thanks for your feedback Jav, we are so pleased to hear that you are enjoying AroFlo and happily converting your colleagues.

Peter
Procurement and Office Manager in Australia
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Keep your work organized

4.0 last year

Comments: Overall it has been positive. There is a lot of ability to customize things to suit processes and there is a growing community of users on forums which adds to the support and training offered. The online courses are good.

Pros:

Provides a platform to manage every aspect of jobs from simple through to complex projects in a single system.

Cons:

Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there. Do not love labour in quoting - no ability to set labour up as a line item. No ability to make a multi-project gantt chart. Some inconsistencies exist in the Ux which are a trap for the uninitiated.

Adam
Director in Australia
Industrial Automation, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Aroflo looks up front but beware it is buggy and support is poor.

3.0 2 years ago

Comments: Does some things well and new (gimmicky) features being added without addressing existing bugs.

Pros:

Training provided when first setting up Aroflo was fantastic. If only Aroflo support was as good.

Cons:

Timesheet/calendar is buggy and regularly find timesheet entries lost deleted due to program bugs.

AroFlo Innovations Pty Ltd Response

2 years ago

Hi Adam, Our sincere apologies that this was your experience. Our Help Documentation, online e-learning platform and Support Trainers are available to assist with any issues our customers are experiencing. We'd like to ensure you have the support you require so please feel free to raise a request so we can help rectify your issue as a matter of urgency. Kind regards, Team AroFlo

Gill
Business Owner in Australia
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Aroflo is a great tool to make doing business simpler & more profitable

5.0 7 months ago

Comments: Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. It has continued to evolve and keeps up with what businesses need, so we love it!

Pros:

We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. Support are also always quick to respond.

Cons:

It was quite a slog setting up the system initially but I believe this process has improved since we joined.

AroFlo Innovations Pty Ltd Response

7 months ago

Hi Gill, Many thanks for your feedback. Your input is invaluable to us and we're glad to see that your efforts are making a positive impact on your business. Kind regards, Team AroFlo

Niels
Business Analyst in Australia
Facilities Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best work order management system

5.0 last year

Comments: AroFlo customer support is very responsive and will work hard to resolve any issues you face with the system.

Pros:

I really like the email import to create tasks in AroFlo, it makes raising work orders on the system super simple and quick. Saves us a lot of time and allows us to focus on the scheduling and completion of the task.

Cons:

The email import fields and data capture could be updated a bit better, something similar to DocParser. Perhaps some integration with AI to allow for tasks to even be titled automatically.

AroFlo Innovations Pty Ltd Response

last year

Hi Neil, Many thanks for your honest feedback. You'll be pleased to know we’re already thinking about what the future looks like and how AI can find a place within the software that adds value and efficiency to your everyday operations. Watch this space.... Kind regards, Team AroFlo