What is Clover?

Clover is an all-in-one point-of-sale and payments system that integrates the functions of a cash register, card payment terminal, and POS system. As a cloud-based platform supporting a suite of devices, Clover makes it easier and faster than ever to run your business. Built-in capabilities allow you to simplify daily tasks, speed up transactions, engage customers, and accept the latest payments effortlessly. Clover also offers a robust App Market, with 300+ apps available and growing.

Who Uses Clover?

Clover serves small to mid-sized businesses, including but not limited to quick-service restaurants, full-service restaurants, boutique retailers, service business and those looking to accept payments

Where can Clover be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Fiserv
  • Founded in 2006
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Austria, Canada, Ireland, Netherlands and 2 others

Languages

English, French, German, Spanish

About the vendor

  • Fiserv
  • Founded in 2006
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Austria, Canada, Ireland, Netherlands and 2 others

Languages

English, French, German, Spanish

Clover videos and images

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Compare Clover pricing with similar products

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Features of Clover

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Appointment Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Credit Card Processing
  • Customer Accounts
  • Data Security
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bars/Clubs
  • For Restaurants
  • For Retail
  • For Salons and Spas
  • For iPad Devices
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Item Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Catalogue
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Management
  • eCommerce Management

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Reviews of Clover

Average score

Overall
3.9
Ease of Use
4.1
Customer Service
3.4
Features
3.9
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Madison
Madison
Emergency Medical Technician in US
Verified LinkedIn User
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Use in my small businees

5.0 4 years ago

Comments: Clover has been an excellent option for taking payments in my stores.

Pros:

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Cons:

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Lawrence
GM in US
Wholesale, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Customer Service

4.0 2 months ago

Comments: Trying to get the original set up support is terrible. You will spend hours on the phone on hold, then transferred to another line to start over waiting, only to be dropped and start over. I have had this experience every time we reactivate our machines. Billing is another issue. We use these on a seasonal and reactivation is a nightmare.

Pros:

Nice user friendly once up and running.

Cons:

Inventory is hard to duplicate in all machines. When you download the template it has several errors when importing.

Mégane
Propriétaire in Canada
Food Production, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

warning !!!!

2.0 2 months ago New

Pros:

Nothing to say. Really disappointing Cheap price, but no customer service and information is not real

Cons:

Attention I have been doing business with clover for a year. It is said that payments that are taken during the day are deposited into the account the next day, however this is not always the case. Yesterday, I received an email asking me to answer a form containing more than 15 questions, concerning the source of the funds. I was also asked to send my account statement, customer invoice and customer contact details. 72 hours later, the money is still blocked and I am told that it will be processed urgently without follow-up... in addition to being very uncomfortable to send all his information by email. I've had a business for almost 4 years and have always used payment terminals, but I don't recommend Clover. Really disappointing service.

Michelle
Dir of Info Technology in US
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Simple to set up and configure. Simple to use. Flexible reporting options. Decent Support.

4.0 3 months ago

Comments: Clover simplified payment processing for us with easy to use devices and flexible reporting options.

Pros:

Our overall experience has been great. The Clover portal is simple to set up and devices are easy to configure. Clover devices are wireless and easy for staff to use, with good user level security and flexible reporting options. We have had no issues with the devices or the service since going live.

Cons:

If there is any WiFi interferance the devices can disconnect from the internet and prevent payment processing, this is not a Clover issue though.

Phil
Marketing Director in US
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Could be incredible, but appears to be more geared toward restaurants instead of retail

4.0 2 months ago New

Comments: It's been okay. When something goes wrong, there can be a lot of runaround from different techs. There is a support number that we have to contact for technical issues, a different one for banking issues, and a third for issues with certain settings within the system. It would be helpful if there was one tech support contact instead of three. The main tech support doesn't usually seem to be very knowledgeable, and have to reach out to a specialist to figure out how to help most of the time.

Pros:

Clover itself wouldn't be much more than a payment processing system if it wasn't for the many apps that you can add to make it work for your business. The catch is, most of the add on apps cost a monthly fee. The option to have these apps make Clover incredibly customizable to fit exactly what you need for your store. Overall, we still saved money switching to Clover from our previous company.

Cons:

The software seems to be geared more toward the restaurant industry. When we got it, we did so because it was supposed to be for all retail. We likely would not have gone this route if we had known what we do now, but we have made it work for a retail setting with the help of certain apps.