Kangarootime

Awesome Software!

Comments: Kangarootime has made the operations of my childcare center and preschool so much easier. I highly recommend Kangarootime

Pros:

Most helpful: integration with the Kisi system for secure keyless entry, easy to use tuition collection via the parent app, ability to send photos and updates of children to parents throughout the day, ability to communicate with families and staff, easy to use parent app giving parents access to all features in one place, customer service is extraordinary, continuous improvements to the product are excellent, training for implementation made adoption of the software very easy, support for centers and engagement of the team with centers is exemplary

Cons:

A bit more expensive than other options but entirely worth it! Honestly, the difference in cost may have been made up by not having to purchase other tools for some of the functions Kangarootime offers

Great software for child care centers

Comments: Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork. The Kangarootime team has been great to work with. They are very responsive and supportive.

Pros:

Software gives our Administrators constant visibility to room attendance and staffing. Parents love the smartphone app and the ability to communicate directly with Teachers and Administrators. Teachers love how the software helps them easily enter updates on the children without having to type out full sentences on the tablet.

Cons:

The software is relatively new so they are still adding and improving some functionality. Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding.

Good foundation with work to be done

Pros:

I like the ability to see the amount of children in the building and the amount of children enrolled. As well as the ability to take pictures.

Cons:

I don't like how outdated this software seems. I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment. I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake. I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes. I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it. If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent.

GAME CHANGER!

Comments: Their exceptional 5-star customer service compensates for any minor shortcomings. I know they take my comments and recommendations seriously.

Pros:

Kangarootime has truly transformed our childcare facility's operations, especially in maintaining proper ratios. With its seamless interface, we've seen a remarkable increase in monthly finances as we efficiently collect payments and empower parents with financial control. The platform's reporting tools are excellent.

Cons:

The admin dashboard could improve its view of student-teacher messaging. Increase/enhance employee-focused reports.

Thank you for making our day to day automated!

Comments: Amazing company that continues to improve and grow. Happy to see things change and get better week by week!

Pros:

Their support and staff are incredible. They go out of their way to help and listen to any concerns or suggestions.

Cons:

I sometimes need forms or documents that cannot easily be generated.