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What is Salon Booking System?
Salon Booking System is a WordPress plugin that offers a complete and easy to use online appointments system designed for barber shops, hair dressing salon, beauty centers and Spa.
Salon Booking System is well integrated with Google Calendar, PayPal, Stripe, Zapier, Twilio, Plivo and many other third part platform the extent its features.
Who Uses Salon Booking System?
Owners of small business like barber shops, beauty centers, nails styling shops, therapists and spas.
Where can Salon Booking System be deployed?
About the vendor
- Salon Booking System
- Located in Tallin, Estonia
- Founded in 2014
Salon Booking System support
- Chat
Salon Booking System pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Salon Booking System has a free version and offers a free trial. Salon Booking System paid version starts at €69.00/year.
About the vendor
- Salon Booking System
- Located in Tallin, Estonia
- Founded in 2014
Salon Booking System support
- Chat
Salon Booking System videos and images
Features of Salon Booking System
Alternatives to Salon Booking System
Reviews of Salon Booking System
Excellent salon booking if you run your own site
Comments: Salon booking WordPress plugin allows a client friendly booking experience online, integrates with sms and email reminders etc. It really solves a lot of our problems. You would need to be a bit au fait with WordPress but the support is out there. I was very happy to find it after searching a long time for an acceptable online booking system. After a couple of years I started paying which allows online payment, but this is more to support the developer. Prepaying hair appointments is a bit of a minefield however we can take a deposit only, which has reduced no shows and encourages new clients to call and talk to a person instead. Shift workers like nurses love it. Calendar integration is the only hiccup but we bypass this by receiving copies of messages sent to clients and manually update calendar from there however the mobile app might resolve this for us. Highly recommend for any salon managing their own site.
Pros:
Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.
Cons:
We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.
Salon Booking System Response
5 years ago
Hi, thank you for your precious review. We'll try to improve the lack of the plugin as soon as possible.
Excellent - for customers and for running my business
Comments: As I said above, it wasn't just that clients loved it, it was that it made it so easy for me to organise my schedule. Every day, my list of appointments appeared on my Google calendar and if I needed to check when a client has last visited, how many appointments they had had, it took just a couple of minutes. Now I am setting up a new business and I never even though about using an alternative booking system.
Pros:
This is all I needed to know: when I had my massage business (pre-Covid), clients would say that they choose me because it was son easy to book. Or they would just spontaneously complement me on the booking system. It's a very flexible system. For example, I set it up so that I could make more slots available to regular clients (by using categories for my services), and I always had 15mins between clients and I could change this any time I needed to. When it came to applying for corona, I could just download as CSV file to show all the bookings I had had to cancel - this made it so easy.
Cons:
Nothing comes to mind - I can't think of anything at this time.
Salon Booking System Response
4 years ago
Thank you very much for your feedback, if you find any kind of possible improvement please report it to us.
Not satisfied at all
Comments: Experience. Now I know what are my requirements with a booking system.
Pros:
Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.
Cons:
I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer in the program that client get a reminder 24 hours before the appointment. In the beginning it was working well, but very unfortunately it stopped working as well! That was very disappointing.Problems again... My website designer was contacted you several times but we hardly saw any changes. This was extremely disappointing sinds I just started my own business few months before and I thought investing in Salon booking system was a great investment. I absolutely regret paying so much money for your program it caused me quite a lot of trouble with clients and looked very unprofessional. Instead of getting a discount I would prefer to have a refund!
One of the best booking systems on the market!
Comments: Customer service has a always super helpful and will get most things fixed in a day or 2. They give you so many features as standard in the free version but as stated before, just allowing one payment option like PayPal would be a game changer! I would highly recommend this software to anyone who needs a scheduling app that is very intuitive to use with options to suite almost every need.
Pros:
This system allows my students to manage bookings online. They can manage and track how many bookings they’ve had before and can reschedule whenever they may need to. The automated system allows them to receive emails with booking reminders and their bookings sync with my google calendar which helps keep me organised. I leave a rest period per booking of 30 minutes to enable me to drive from house to house. This system enables you to this plus so much more! The customer service team is second to none! Whenever I’ve had a problem in the past they have been super quick in assisting me and on occasion have sent a beta version with the fix in order to test it.
Cons:
I would like there to be at least 1 payment option on the free version. PayPal has a very simple gateway and is standard everywhere now on all plugins that are free. I know the program is already feature rich but this would help it top the market! Then a paid version could allow more specialised payment options like strip.
Good Software
Comments: Our overall experience has actually been pretty great!
Pros:
Any software that makes it easy for my team to transition as far as user options is a great software for me. They are very very reasonably priced and have so many plugin options to choose from.
Cons:
Anytime we feel that there may be a need for something to improve they make so many improvements monthly that I think everything gets covered. The booking reports may be a little difficult to read at first but after using it, it is easier to understand once practiced enough.
