--- description: Discover the benefits and disadvantages of NinjaOne. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Patch Management Software](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.co.uk/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) > Cloud-based IT operations platform for endpoint management, remote monitoring, patch management, MDM, backup, and remote access. > > Verdict: Rated **4.7/5** by 298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? MSPs of all sizes and internal IT teams in midsize to enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 298 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Singapore and 5 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Application Security - Archiving & Retention - Asset Tracking - Automatic Backup - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Availability Testing - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Import/Export - Data Security - Deployment Management - Disaster Recovery - Documentation Management - Encryption - Endpoint Management - For MSPs - IT Reporting - Incident Management - Incremental Backup - Knowledge Base Management - Monitoring - Network Wide Management - Patch Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Risk Assessment - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Software Management - Status Tracking - Templates - VPN - Vulnerability Assessment - Vulnerability Scanning ... and 85 more features ## Integrations (158 total) - 1Password SaaS Manager - 3CX - Acronis Cyber Protect - Acronis Cyber Protect Cloud - Adlumin - Adobe Acrobat - Ameyo FusionCX - Android 11 - Apple - Apple Business Essentials - Archon - Armor XDR - Atakama - Autotask PSA - Axonius ... and 143 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) ## Related Categories - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) - [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software) - [Mobile Device Management Software](https://www.capterra.co.uk/directory/30584/mobile-device-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews) 2. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (239 reviews) 3. [Remote Monitoring and Management](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (461 reviews) 4. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (500 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.co.uk/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Easy to Use and Reliable RMM" — 5.0/5 > **Matthew** | *9 September 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I really like how simple NinjaOne is to use. The interface is clean, and it doesn’t take long to get the hang of it. The automation is a big time-saver — patching, scripts, and software installs just run smoothly in the background. I also appreciate how stable the remote access is, and their support team is genuinely helpful when you need them. > > **Cons**: The reporting side could be better. I wish there were more options to customize reports, especially for clients who want something branded or a bit more detailed. The mobile app works, but it’s definitely not as full-featured as the desktop version. > > Overall, NinjaOne has been a really solid RMM tool. It saves a lot of time on day-to-day tasks and makes it easy to keep everything updated and healthy. It feels reliable, and it’s taken a lot of stress out of managing multiple systems. ----- ### "NinjaOne Valuable Management Tool." — 4.0/5 > **Ethan** | *9 September 2025* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Solid remote access tool allowing us to provide support to employees across the country. Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts. > > **Cons**: Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved. > > Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely. ----- ### "excellent tool" — 5.0/5 > **eldho** | *13 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard > > **Cons**: The total system filters out alert clutter, enabling teams to target unhealthy endpoints efficiently. > > Users consistently praise the modern, clean, and easy-to-navigate dashboard. Frequently rated highly for fast response times and helpful engineering staff. ----- ### "Powerful RMM Platform with Excellent Remote Access and Automation Features" — 5.0/5 > **Josh** | *7 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: : NinjaOne offers great value for money and has become one of the better RMM platforms I've used. We use it primarily for device monitoring and management, and it excels when it comes to remote access for both servers and end-user devices. The platform is easy to navigate, making day-to-day administration straightforward, even for larger environments. Deployment of scripts, automations and configuration changes is simple and can be done silently in the background, which saves a huge amount of time. Alerting is reliable and provides good visibility into issues before users report them. Ticket management is well integrated and helps keep support work organised, while customer support is generally very responsive and helpful when issues do arise. The platform also makes it easy to support clients remotely without needing multiple different tools. > > **Cons**: While NinjaOne is easy to use, some areas can feel a little too simplified and lack the advanced functionality available in some competing RMM platforms. Certain reporting and customisation options could be more powerful, especially for organisations with complex requirements. Ticketing works well for general support but may not be as feature-rich as dedicated PSA solutions. The user interface is clean and easy to learn, but there are occasional areas where finding specific settings or generating detailed reports takes more effort than expected. > > Overall, my experience with NinjaOne has been very positive. It strikes a good balance between functionality and ease of use, making it easy to manage devices, deploy changes and provide remote support from a single platform. The strong remote access tools, automation capabilities, alerting and responsive support make it a reliable solution for day-to-day IT operations. While some advanced features could be improved, it's one of the better RMM products I've worked with and is a platform I would happily continue using. ----- ### "Ninja One - The Answer to MSP Issues" — 5.0/5 > **Bradley** | *2 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ninja has changed our business' ability to remotely support our clients with it's speed, reliability and functionalities. Ninja really focuses on the core functions of an RMM tools and has worked with care to perfect the day to day things, and as people in the MSP space know every second counts. On top of this, the account management from \[sensitive content hidden\] has been superb. She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business. All in all, a fantastic product with fantastic support to go along with it. > > **Cons**: So far, I haven't found anything I dislike about the product majorly. A lot of the areas I may have difficulty with are merely just learning curves on my part. > > Ninja has been the answer to all our problems as an MSP. Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote Access, Patching, reliability etc.) hence the decision to move. In comes Ninja. Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of their decisions. Every member of the team I've worked with have been golden too (Special shoutout to \[sensitive content hidden\] for managing our account\!). ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data