--- description: Discover the benefits and disadvantages of NinjaOne. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.co.uk/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) > NinjaOne simplifies IT for 40,000 customers with one platform for endpoint management, autonomous patching, backup and remote access. > > Verdict: Rated **4.7/5** by 292 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 292 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Security - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Availability Testing - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Security - Deployment Management - Disaster Recovery - Documentation Management - Encryption - Endpoint Management - Firewalls - For MSPs - IT Reporting - Incident Management - Incremental Backup - Inventory Management - Knowledge Base Management - Monitoring - Network Wide Management - Patch Management - Performance Metrics - Process/Workflow Automation - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Risk Assessment - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Simple Network Management Protocol (SNMP) - Software Management - Uptime Reporting - VPN - Vulnerability Assessment - Vulnerability Scanning ... and 80 more features ## Integrations (38 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Drata - Gradient - HaloPSA - Harmony - IT Glue - IT Portal ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [ITSM Tools](https://www.capterra.co.uk/directory/30676/itsm/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.co.uk/directory/10021/website-monitoring/software) - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) ## Alternatives 1. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (483 reviews) 2. [Atera](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (448 reviews) 3. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1676 reviews) 4. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (237 reviews) 5. [Pulseway](https://www.capterra.co.uk/software/141792/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "Automated Patch Management made easy" — 5.0/5 > **Shaun** | *9 September 2025* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: The software makes patch management on computers and phones a breeze because its all automated. I just have to approve some optional installs and it goes ahead and installs them. > > **Cons**: The only downside is that (at present) there is no way to populate a phones contacts list directly through NinjaOne. I have to email a VCF card to all users. However i have requested this as a future feature release. > > First Class\! From the salesperson who originally set the account up to my account manager who regularly contacts me to check all is ok. ----- ### "NinjaOne Valuable Management Tool." — 4.0/5 > **Ethan** | *9 September 2025* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Solid remote access tool allowing us to provide support to employees across the country. Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts. > > **Cons**: Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved. > > Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely. ----- ### "Ninja One - The Answer to MSP Issues" — 5.0/5 > **Bradley** | *2 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ninja has changed our business' ability to remotely support our clients with it's speed, reliability and functionalities. Ninja really focuses on the core functions of an RMM tools and has worked with care to perfect the day to day things, and as people in the MSP space know every second counts. On top of this, the account management from \[sensitive content hidden\] has been superb. She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business. All in all, a fantastic product with fantastic support to go along with it. > > **Cons**: So far, I haven't found anything I dislike about the product majorly. A lot of the areas I may have difficulty with are merely just learning curves on my part. > > Ninja has been the answer to all our problems as an MSP. Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote Access, Patching, reliability etc.) hence the decision to move. In comes Ninja. Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of their decisions. Every member of the team I've worked with have been golden too (Special shoutout to \[sensitive content hidden\] for managing our account\!). ----- ### "Excellent All-in-One IT Management Platform" — 5.0/5 > **Kian** | *2 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne is easy to use, reliable, and makes endpoint management much more efficient. I like how simple it is to monitor devices, deploy updates, manage tickets, and provide remote support from one platform. The interface is clean, deployment is straightforward, and the automation tools save a lot of time. Customer support has also been responsive and helpful when needed. > > **Cons**: There is not much to dislike, but some advanced features can take a little time to learn and configure properly. I would also like to see even more customization options for reporting and dashboards. Overall, these are minor issues compared to the value the platform provides. > > My overall experience with NinjaOne has been excellent. It has improved visibility across devices, made remote access and patch management easier, and helped streamline support workflows. The platform feels dependable and well organized, and it has reduced the amount of manual work required to manage endpoints. I would recommend NinjaOne to teams looking for a strong, easy-to-use IT management solution. ----- ### "I Finally Feel In Control With Wallboards\!" — 5.0/5 > **Cameron** | *26 February 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne is a great tool that I use daily in IT in order to screen monitor, deploy software updates and the latest patches to wallboards within the business, as well as giving me the ability to remote reboot the wallboards in the event they aren't working / need a restart for update purposes. > > **Cons**: The thing I like the least about NinjaOne is the limited reporting customisation within NinjaOne, and there is quite a steep learning curve to fully understand the user interface as it is quite complex. This isn't a big issue as once you learn the user interface you appreciate the benefits NinjaOne brings. > > I have loved my time using NinjaOne, NinjaOne has provided a remote solution I can use to monitor the health of our wallboards, deploy mandatory software updates to wallboards in different buildings at the push of a button, and allows me to troubleshoot issues with our wallboards remotely. NinjaOne has finally made me feel in control when it comes to monitoring and troubleshooting wallboards, it is a great product I highly recommend. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.uk/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data