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What is Xplor Education?

Childcare software made easy. Xplor is a leading Australian ed-tech company that has developed an easy-to-use range of apps and software, helping childcare centres manage their operations efficiently while also allowing parents to receive real-time updates from their childcare centres. Childcare operators also use Xplor to help manage critical processes such as payments, rostering and reporting. As a 100% Australian-owned/operated company, all data remains securely on-shore.

Who Uses Xplor Education?

Childcare software made easy. Xplor is a leading 100% Australian software platform that helps childcare services automate all aspects of their operations.

Xplor Education Software - Modern interface
Xplor Education Software - Mobile parent experience

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Reviews of Xplor Education

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.0
Features
3.8
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashleigh
Ashleigh
Full Time Mum and Carer in Australia
Verified LinkedIn User
Individual & Family Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Enjoyable and Easy

5.0 5 years ago

Comments: As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings simply and easily. Was hesitant at first thinking it was going to be complicated but its turned out to be really easy and simple to use and im so glad for that because these days, time is essential and it makes it a quick and simple task to do.

Pros:

As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings in a user friendly, simplified app.

Cons:

A few teething glitches to begin with, was unable to understand the statements section until i asked someone else to explain the different sections and how to read them easier.

haley
DIRECTOR in Australia
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Xplor review- Little Darlings II child care

4.0 2 years ago

Comments: fantastic product- has streamlined my admin work since making the switch.

Pros:

so many things i love about this product. -our onboarding specialist, [SENSITIVE CONTENT], was incredible and went above and beyond -the support agents are always so professional, so kind and friendly. I sometimes ask a lot of a questions and they always have answers and never make me feel silly for asking. -it is very user friendly

Cons:

i sometimes struggle (and so do the parents) with reading the statements as fore mentioned. We charge two weeks in advance which makes it harder.

Xplor Response

2 years ago

Hi Haley, Thank you for your review of our Office product! We are so happy that you have had such a positive experience since migrating from our QikKids software!

Hareesh
Owner in Australia
E-Learning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Still deducting payments after cancelling

1.0 2 months ago

Comments: Poor and would not recommend to anybody. Highly recommend using OWNA

Pros:

I wasn't the biggest fan of Xplor and would much prefer OWNA

Cons:

I cancelled my subscription no [sensitive content hidden] and they are still deducting payments as of [sensitive content hidden]. Do not recommend using them as once you set up your direct debit, it seems they will indefinitely deduct payments from your account

Tony
Employer in Australia
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Xplor review

5.0 3 months ago

Pros:

It has organised my work a very big time.

Cons:

It takes time to do software updates tailored to the needs of our business

Bronwyn
Director of Mobile Children's Service in Australia
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

using Xplor software

4.0 3 years ago

Comments: Xplor has simplified my accounting process. The Xplor staff are wonderful and could not be more helpful. Parents do not have the same experience though and have described having to wait for 45minutes to have their calls answered.

Pros:

The Xplor accounting system works extremely well for Tharawonga. If the Master Roll is right then accounts are correct and charges are made to parents and it is very easy.

Cons:

Parents find it hard to connect and book and sign Compliant Written Agreements. I have had parents that have been with us for two years that still haven't connected with the childcare subsidy. Sometimes, when I am inputting emergency contact details for a child, the addresses and contact details will auto-fill. This has caused confusion as the details entered may be wrong. I have also input addresses on parent profiles that disappear.