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EyeSpy360

EyeSpy360

United Kingdom Local product

What is EyeSpy360?

EyeSpy360 sets itself apart from competitors by offering a subscription-free platform that delivers a full spectrum of visual marketing solutions such as stunning 360 Virtual Tours, 3D Models and Floor Plans. Our comprehensive services are available at a lower cost than any other on the market and also include the following:

• Professional Photography: Capture stunning, high-quality HDR visuals that highlight the best features of any property.

• Advanced Virtual Staging: Transform any space, regardless of its original condition, into a photo-realistic version that showcases the property’s full potential.

• Cutting-Edge CGI Technology: Turn concept drawings into stunning 360-degree walkthroughs that are indistinguishable from real life.

• Multilingual AI Avatars: Provide guided tours in multiple languages, ensuring personalized experiences for a global audience.

• Client-Owned Data: Ensure that all data remains under the client’s control.

Who Uses EyeSpy360?

EyeSpy360 is partnered with realty property developers and realty brokerages globally. Other verticals are: Architecture, Surveyance, Universities, Museums, Government, Insurance & more!

EyeSpy360 Software - 1

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Reviews of EyeSpy360

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
56%
4
36%
3
6%
2
1%
Raun W.
Raun W.
Technology Coordinator, Facilities Manager in US
Verified LinkedIn User
Architecture & Planning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

I liked it!

5.0 6 years ago

Pros:

It was easy to understand and use within a short amount of time exploring the program.

Cons:

There were a couple things it didn't do that I wanted. Maybe not the softwares fault. I have crazy ideas sometimes of how something should work.

EYESPY360 Response

6 years ago

Hi Raun, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. If you want to share any of your ideas with us, we will be more than happy to listen to them! And please don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Ryan
Ryan
Marketing Director in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great value

4.0 7 years ago

Pros:

The ease of putting everything together and making it look good quickly. Time is money.

Cons:

Some things weren’t clear or difficult to understand. The more in depth features were more difficult to learn.

EYESPY360 Response

6 years ago

Hi Ryan, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Don't hesitate to get in touch if you have any queries whatsoever. We will also happily go through any areas of confusion with you. Kind regards, The EyeSpy360 Team

Bill
CMO in South Africa
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Toy software not for commercial use

2.0 7 years ago

Comments: I learned that prolonged use of low quality 360 software can upset the human balance center causing feelings of nausea.
Quite a few 360 tour programs share this problem, but most only when viewing through a VR headset.
EyeSpy 360 was able to induce nausea even when vierwing tours through a browser.

Pros:

The concept is fun. I think EyeSpy360 is ideal for use as a low cost teaching tool for children to learn the concept of 360 tours.

Cons:

The end product is very low resolution, the HDR is very poor, and the 360 movement is nausea-inducing. You cannot capture commercial quality tours with cheap 360 cameras, the end results looks cheap and the exposures are terrible with no HDR correction. There is something very wrong with their orthomosaic stitching that gives weird perspective, which in turn makes panning through their tours nausea-inducing. We were looking for a high-quality solution to create tours for real estate, this is mickey mouse and looks cheap so we dropped it. There are much better alternatives out there - in my opinion Eyespy360 is giving virtual tours a bad name.

EYESPY360 Response

7 years ago

Hi Bill, Thank you for leaving us a review. We appreciate your feedback, as we are constantly updating and improving our software. Please be aware that the resolution of the photos has nothing to do with our software. There are specific settings on many 360 cameras, such as HDR mode on the Ricoh Theta V. Please call our office on 0203 209 7934, as we feel that something has gone wrong that is easily resolvable. Kind regards, The EyeSpy360 Team

Ray
Ray
Aquisitions Manager in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Why try EYESPY360

4.0 6 years ago

Comments: The 1st virtual tour I created with EYESPY360 was fun & easy. It helped sell the home without question! it is The buyers said after viewing 6 or 7 homes they were a little confused at the end of the day. Being able to see my property again in the comfort of their own home and move through each room at their own pace helped them make the decision to make an offer. It is currently pending.

Pros:

The software is incredibly easy to use. The tutorials are great they made it very simple.

Cons:

There are only a couple of things that are not included that I would like but the other software that has these things is way more expensive.

EYESPY360 Response

6 years ago

Hi Ray, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Please don't hesitate to get in touch if you have any queries whatsoever, or wish to discuss features you would like to see introduced in the near future. Kind regards, The EyeSpy360 Team

Brian
Brian
Nuclear Engineer in US
Verified LinkedIn User
Industrial Automation, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Very useful

5.0 7 years ago

Pros:

Easy to make panoramas and other related pictures

Cons:

It was harder than expected to get the final image I wanted

EYESPY360 Response

6 years ago

Hi Brian, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. If you would like a tutorial on the final image or any of our features, please feel free to let us know. And don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Michela
Michela
Realtor Sales Associate in US
Verified LinkedIn User
Real Estate, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Eyespy360 is awesome!

5.0 6 years ago

Pros:

I like how easy it makes creating 3D tours. The problem is now all my clients want them! Make sure to watch the video on time saving tips. This is a game changer and really cuts the time for making these walk-throughs.

Cons:

I wish it had an MLS setting that would remove the branding easily for posting on MLS.

EYESPY360 Response

6 years ago

Hi Michela, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. It sounds like you're doing a really great job promoting your properties with virtual tours! Whilst there is no MLS setting, simply remove your logos in the Settings Tab before publishing, to make your tours suitable for the MLS. Please don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Kyle
Kyle
Founder in Brazil
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

the best I have used on the market for connecting and hosting 360 image

5.0 7 years ago

Comments: great to share my 360 images in an easy to navigate form

Pros:

easy to click and move links between images, ability to ad in tags and post of regular images or test into a image. The branding options are easy and intuitive.

Cons:

Creating a menu or other functionality, it is basic and amazing for first time users but this makes it lack functions

EYESPY360 Response

7 years ago

Hi Kyle, Thank you very much for leaving us a review! We really appreciate your feedback, as we are always improving and upgrading our software. Please feel free to get in touch with any queries. Kind regards, The EyeSpy360 Team

Michelle
Michelle
Associate Broker/Team Lead in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

EyeSpy360 Great Product

5.0 6 years ago

Comments: Great experience so far. Training offered. Great customer service.

Pros:

It's easy to use. Easy to share. Great technology even a novice in technology could use.

Cons:

Can't add 'music' to whole tour. Must add a recording to each picture. Would like the option to create a video with music automatically.

EYESPY360 Response

6 years ago

Hi Michelle, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. You are actually able to add music to an EyeSpyPLAY tour. See how to do that here: https://www.youtube.com/watch?v=Nb2XhHIphXw Don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Reis
Reis
1llDesign.com in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Great Starter 360 tour software

5.0 7 years ago

Comments: Easy custom Virtual tours cheap

Pros:

Ease of use for setup, Great video chat option and pre-recorded video tour options. Easy to embed the tour on your website

Cons:

Cannot embed or add code to info, only links for video, or other 360 tours. Spotty Video chat system, browser specific and not facebook friendly

EYESPY360 Response

7 years ago

Hi Reis, Thank you very much for leaving us a review. We are always updating and improving our offering, so thank you for your great feedback. And please don't hesitate to get in touch to discuss any of these points in more detail. Kind regards, The EyeSpy360 Team

Chad
Chad
Team Lead in US
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

EyeSpy Review

3.0 7 years ago

Comments: I love this product and my clients do as well.

Pros:

The ability to have virtual open houses/tours and use any camera we own.

Cons:

It's a little hard to start a group viewing from the dashboard.

EYESPY360 Response

6 years ago

Hi Chad, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Don't hesitate to get in touch if you have any queries whatsoever, or would like to go through a demonstration of EyeSpyLIVE so we can show you exactly how to start a group viewing from the dashboard. Kind regards, The EyeSpy360 Team

Christy
Christy
Photographer in US
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Eyespy360's Abilities of Keeping me Safe

5.0 5 years ago

Comments: The benefits that I have found while using EyeSpy360 have been the ability to go on location to photography shoots. By doing so, I am able to bring in more business. EyeSpy360 has given me financial security, as well as, security for my property to continue my business.

Pros:

What I liked most about this particular software was the ability to view everything on my cell phone no matter what my location. I was alerted any and every time that a person had entered my home. I was able to adjust the motion sensor to alert me when a person was detected and not my cats. It gives you the option of being alerted through an email or a text message to my cell phone. Everything was self explanatory and I had it up and running in 15 minutes.

Cons:

There wasn't much that I didn't like about this software. The one thing that I would dislike is small delay in "real-time viewing". However, that applies to any type of security system.

Richard
Property Photographer in UK
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good tool but frustrated that the packages keep changing

4.0 6 years ago

Comments: I have used EyeSpy360 for some time now and have encountered some minor problems along the way. The customer service is excellent and Support service and the team have always helped me find a solution to my problem. As a freelance property photographer the service I offer contains a mix of paid tours (unlimited images) and free tours (upto 5 images) which I call 'mini' tours. It is the fact that I can offer a combination of both that I eventually got my estate agent to agree to subscribing to EyeSpy360. Unfortunately the free tours have reduced from 10 tours per account to 3 tours per account which makes it difficult for me to manage. I asked if it was possible to have an account which gives me a greater amount of free tours which I would gladly pay for but was told that EyeSpy360 doesn't provide a custom option. This is disappointing.

Pros:

I like the ease of use and simplicity.

Cons:

Sometimes the software crashes if I try to upload more than 5 images at once and quite often the hotspots cant be moved into place without going out of the tour and back in again.

EYESPY360 Response

6 years ago

Hi Richard, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. If you are after a package for 10 tours, then EyeSpyAdvanced gives you just that! For only £9.99 a month, this package enables you to create 10 tours, along with the opportunity to make use of more of EyeSpy360's features, that are not included in free! Please do get in touch if you are still experiencing the difficulties with the software that you describe above! Our technical team can quickly resolve this with more details on the issue. Don't hesitate to get in touch if you have any other queries whatsoever. Kind regards, The EyeSpy360 Team

Jenny
Senior property photographer in UK
Used the Software for: 1+ year
Reviewer Source

Very straight forward to use, the equipment is easy to carry around and set up quickly!

4.0 7 years ago

Pros:

How easy it is to set up and move around from place to place! Ideal for a property photographer as the equipment is lightweight! The post-production side of things is also relatively quick to process and the option to add your brand logo makes the tours very personal!

Cons:

Sometimes it's difficult to see the quality of image you're shooting from a phone. The quality is the only factor that has caused an issue for us as when shooting in a property, it's difficult to get everything correctly exposed in that one setting, especially if a room has a lot of windows!

EYESPY360 Response

7 years ago

Hi Jenny, Thanks very much for leaving us a review! Please do get in touch if you have any other queries. In the meantime, perhaps this will help with optimising your images: https://www.eyespy360.com/en/faq/How_do_I_use_the_Ricoh_Theta_S_camera.html Kind regards, The EyeSpy360 Team

Cullen
Cullen
CEO/Founder in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

360 Tour Startup

5.0 7 years ago

Comments: Eyespy360 was a create option for our start up business. Its free version allowed us to test out some of the major features prior to making a more formal decision.

Pros:

Floorplans, info labels, white-label branding, and analytics are some really great key features that make it stand out from a normal 360 tour.

Cons:

Not really capable of changing scene transitions to be a camera glide. It's something I prefer over the image to image jump as I can move the 360 camera from place to place instead of just a photo.

EYESPY360 Response

6 years ago

Hi Cullen, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Verified Reviewer
Verified LinkedIn User
Real Estate
Used the Software for: 6-12 months
Reviewer Source

We use this software in my real estate business to show homes. So far the experience has been good.

4.0 7 years ago

Pros:

Ease of use, Straight forward, Quick load time. I am able to build a 360 virtual tour in approximately 35 minutes.

Cons:

I don't love the way that the images load and just sit on top of one another. I would prefer them load into the sidebar and be able to drag and drop them.

EYESPY360 Response

7 years ago

Hi there, Thank you very much for leaving us a review! We really appreciate your feedback, as we are always improving and upgrading our software. The uploading of donuts for example is being updated in the next couple of days, so hopefully you will notice an even smoother process. Please feel free to get in touch with any queries! Kind regards, The EyeSpy360 Team

Keith
Managing Director in UK
Used the Software for: 6-12 months
Reviewer Source

Excellent product & service from staff who is brilliant

5.0 7 years ago

Comments: Instructions

Pros:

ease of use, does what it says on the Tin. Gives excellent results for us and our clients who really love what the see

Cons:

there is nothing we do not like about this product. As I have stated it does what it says on the Tin.

EYESPY360 Response

7 years ago

Hi Keith, Thank you very much for leaving us a review! We really appreciate your feedback, as we are constantly improving and upgrading our software. Please do get in touch with any queries at all. Kind regards, The EyeSpy360 Team

Arjun
Digital Strategist in US
Financial Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great Foray into 3D Home Tours

5.0 7 years ago

Comments: Love it , but bring the free option back !

Pros:

- Customizable - Ease of Use - Ability to add in live videos if needed - Constant development of true enhancements not incremental upgrades

Cons:

- Free option was taken away - Watermark does not have alternative options

EYESPY360 Response

7 years ago

Hi Arjun, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Just to let you know, we do still offer a free plan if of interest! Please visit our website and click on "Plans" for more details: www.eyespy360.com Don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great platform for content creators

5.0 7 years ago

Comments: Creating tours of facilities like schools and public libraries.

Pros:

Ease of use, the interface is as clear and simple as it gets.

Cons:

Some of the graphics can look a bit low res, but not that noticeable.

EYESPY360 Response

6 years ago

Hi there, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Great idea to use the platform for facilities like schools and libraries! Don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Tyler
Infrastructure Engineer in US
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great Product for Landlords

5.0 7 years ago

Pros:

I particularly enjoyed the ease of uploading photos from my LG 360 Cam and placing them on an overlay of my property. The Google Maps-like user interface is also familiar for prospective tenants to navigate and get a first person view before visiting the unit.

Cons:

I encountered a few technical snags with uploading (slowness, failed uploads - resolved after retrying), and occasional confusion about how to navigate certain menus within the application (from memory, I was unsure how to use the overview view, or how to upload a floor plan). Placing markers in such a way to ensure 'teleports' between markers would retain the same directional view was a bit strange too.

EYESPY360 Response

6 years ago

Hi Tyler, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Don't hesitate to get in touch if you have any queries whatsoever. These technical issues should all be fixed now, but if you have any other problems, please do let us know. We will also happily go through any areas of confusion with you. Kind regards, The EyeSpy360 Team

Yasser
Director in UK
Used the Software for: 1+ year
Reviewer Source

Excellent service for an excellent product

5.0 7 years ago

Pros:

The software is really easy to use and it certainly impresses our clients. The guys at EyeSpy have always been incredibly supportive and have always been on hand to deal with any issues we have encountered.

Cons:

the quality of the pics aren't great but that's probably more down to the camera rather than the software.

EYESPY360 Response

7 years ago

Hi Yasser, Thank you so much for leaving us a review! Please feel free to get in touch with any queries. Kind regards, The EyeSpy360 Team

DaShawn
Mortgage Loan Officer in US
Banking, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent option for 360 Photos

4.0 6 years ago

Comments: This was a fun project and very useful in my Open House advertising while working with Realtors.

Pros:

Ease of use for creating 360 Open House environments.

Cons:

Some of the features took awhile to figure out.

EYESPY360 Response

6 years ago

Hi DaShawn, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Please don't hesitate to get in touch with us if you would like to run through a demonstration of the platform, or if you have any queries whatsoever. Kind regards, The EyeSpy360 Team

Amir
Manager in UK
Used the Software for: 1+ year
Reviewer Source

Great service. Easy to use product!

5.0 7 years ago

Pros:

It only takes a few minutes to stitch the tour together. It's good quality and very affective.

Cons:

Sometimes WiFi connectivity can affect our phones picking up the device signal in a property which has other strong WiFi connections.

EYESPY360 Response

7 years ago

Hi Amir, Thanks for the review! Please do get in touch if you have any queries or would like to discuss any of our features, etc. Kind regards, The EyeSpy360 Team

Joe
Owner in US
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I use EYESPY360 for 360 degree home tours as a part of my photography business.

5.0 7 years ago

Comments: Ability to stitch multiple 360 degree images into a seamless tour.

Pros:

I appreciate the ease of use of the EYESPY360 software. The learning curve is almost non-existent and the instruction videos make it very easy. The recent upgrade providing the ability to manipulate the image color is a nice addition.

Cons:

In the published tour, the initial image defaults to a middle zoom image. I think I would prefer that it defaults to the zoomed out image and then I can zoom if I choose.

EYESPY360 Response

7 years ago

Hi Joe, Thanks for leaving us a review! Please do feel free to get in touch about any of the comments you've made in the review. We'd love to hear from you. Also, just to let you know, you can in fact make your image default to the zoomed out image, and then zoom in yourself. You can do this using our Set View Feature, which allows you to change the starting orientation of each room, including how zoomed in/out they are. View our video tutorial on this: https://www.youtube.com/watch?v=xP3jJCJHUQs Kind regards, The EyeSpy360 Team

Nate
Founder & 3D Photographer in US
Used the Software for: 6-12 months
Reviewer Source

Great experience. Stopped using it because I found better value elsewhere.

5.0 7 years ago

Pros:

Good amount of features potentially not found elsewhere. Eyespy live has the ability to be a game changer. Not hard to set up tours.

Cons:

Hard cap on tours you can have listed, instead of new tours added, essentially eliminates your portfolio and keeps it from growing.

EYESPY360 Response

7 years ago

Hi Nate, Thank you for leaving us a review! We really appreciate your feedback as we are constantly improving and updating our offering. Please do get in touch to discuss your comments in more detail. Kind regards, The EyeSpy360 Team

Hannah
Teacher in US
Research, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Eyespy

4.0 6 years ago

Comments: Overall I liked it and found it very effective in engaging students in the classroom!

Pros:

The targets and how you can link photos to each other.

Cons:

I used this software in a reading lesson with kindergartens and they loved being emerged in the photos however they struggled to get to the next photo so I just wish maybe you could make the targets easier or possibly have a timer that automatically changes the photo.

EYESPY360 Response

6 years ago

Hi Hannah, Thank you very much for leaving us a review. We always appreciate customer feedback, as we are constantly updating and improving our platform. Sounds like a great idea to use the platform with your kindergarten students! Don't forget that the targets are editable, so you can make them much clearer for your kids. Also, they are going to be updated soon so that they stand out much more :) Don't hesitate to get in touch if you have any queries whatsoever. Kind regards, The EyeSpy360 Team