--- description: Discover the benefits and disadvantages of ROLLER. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.co.uk/software/164715/roller Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/164715/roller?page=2) > ROLLER is venue management software that offers ticketing, point of sale, payment processing, and operations tools for attractions. > > Verdict: Rated **4.2/5** by 144 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ROLLER? ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 144 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Contact Management - Customer Accounts - Customer Data Management - Customer Database - Customisable Templates - Data Import/Export - Debit/Credit Card Processing - Digital Signature - Document Management - Document Storage - Dues Management - Email Management - Event Ticketing - Forms Management - In-Person Payments - Interaction Tracking - Inventory Management - Member Communication - Member Database - Member Types - Membership Management - Membership Renewals - Mobile Payments - Multiple Payment Options - Online Signing - PCI Compliance - Payment Fraud Prevention - Payment Processing - Promotions Management - QR Codes - Reporting/Analytics - Reservations Management - Returns Management - SMS Messaging - Sales Management - Searchable Database - Segmentation - Social Promotion - Ticketing - Transaction Monitoring - Volunteer Management - Website Management - Workflow Management ... and 14 more features ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) - [POS Systems](https://www.capterra.co.uk/directory/20052/point-of-sale/software) - [Venue Management Software](https://www.capterra.co.uk/directory/30811/venue-management/software) ## Alternatives 1. [iVvy Venue Management](https://www.capterra.co.uk/software/141909/ivvy) — 4.6/5 (69 reviews) 2. [Tripleseat](https://www.capterra.co.uk/software/118047/tripleseat) — 4.7/5 (572 reviews) 3. [events500i](https://www.capterra.co.uk/software/1039929/events500i) — 4.9/5 (22 reviews) 4. [AllBooked by Skedda](https://www.capterra.co.uk/software/1073834/AllBooked) — 4.8/5 (70 reviews) 5. [Perfect Venue](https://www.capterra.co.uk/software/1035127/perfect-venue) — 4.8/5 (75 reviews) ## Reviews ### "Solid system with some upgrades needed" — 3.0/5 > **Shannon** | *26 September 2025* | Recreational Facilities & Services | Recommendation rating: 7.0/10 > > **Pros**: The Roller user interface and the customer support are good. Functionality of the system overall is good too. > > **Cons**: Some limited ticketing functionality and complicated set up processes initially. Support in set up could have been better - we definitely required a bit more hand holding\! > > Overall I am happy with how Roller functions, I've seen better systems but also worse\! It's a solid system. ----- ### "Over view of roller" — 4.0/5 > **Callum** | *24 September 2025* | Entertainment | Recommendation rating: 3.0/10 > > **Pros**: The way it handles guest and the easy use of it can be hard to set up some activities if it over laps other sessions > > **Cons**: Cards machines are always playing up and seems to hate the internet and disconnect all the time but have now hard wired them in > > Good would recommend as it have helped massively with managing guest and the session no problem at all ----- ### "good ticketing system" — 4.0/5 > **Georgie** | *28 June 2024* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Simple till system, easy to use - easy refund process too. Great for ticketing - generates a QR ticket to customers email, which can also be added to their wallet. Scan on arrival and it brings up all booking details to check them in. > > **Cons**: Not a report option to give a business what it needs in one. Have to use multiple reports to gather your weekly takings etc. Not the easiest of systems to set up. Over the phone payments not as simple. ----- ### "A breeze to use- highly recommended" — 5.0/5 > **Jack** | *27 June 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Great layout. Things are really easy to find and super easy to understand and therefore, teach other staff about. > > **Cons**: Sometimes account get sent to areas they aren’t allowed to access despite not trying to access them. This seems like a relatively simple bug. > > I use Roller every morning and nearly every evening to manage staff across several branches round the country. ----- ### "Too Expensive" — 1.0/5 > **David** | *18 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: It is difficult to say as I think the system is too expensive and clunky. My trial balance reports do not allow me to select more than a 30 day period at a time to look at revenue and sales. > > **Cons**: Expense. It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as if debit cards change through being lost or stolen or get updated then we are still able to receive payments from the customers account. > > Support is fine but does not make up for how expensive it is. Find the whole software to be basic. The funds to be received and funds paid are often full of inaccurate totals/ information. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/164715/roller?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/164715/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data