RedmineUP

RedmineUP

by RedmineUP

Who Uses RedmineUP?

RedmineUP is perfect for IT teams and companies: f.e. development studios, hosting, web agencies, as well as businesses looking for a complete solution to handle multiple processes with just one tool.

What Is RedmineUP?

RedmineUP Cloud is an all-in-one project management tool to handle everyday tasks in one place. Manage Agile projects with SCRUM/Kanban, as well as billing, CRM, Helpdesk, HR, development, and other processes. Advanced, fast and safe servers located in Europe & USA. Daily back-ups. Designed for medium and large companies. Once you combine Git into your project workflow, you'll be able to link Git commits issues and connect the code with bugs or new features.

RedmineUP Details

RedmineUP

https://www.redmineup.com

Founded 2010

RedmineUP Pricing Overview

RedmineUP does not have a free version but does offer a free trial. RedmineUP paid version starts at US$29.00/month.

Starting Price

US$29.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Documentation

Support

Business Hours

Online

RedmineUP Features

Agile Project Management Tools
Backlog Management
Gantt/Timeline View
Kanban Board
Negative Feedback Management
Prioritisation
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritisation
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

RedmineUP Reviews for UK Users

Showing 5 of 17 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.1/5
Value for Money
4.8/5
Louis C.
VP of Product
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/01/2018

"Quality plugins that make software design/development and support easier "

Pros: Their plugins are easy to initially install and update, while providing advanced features unavailable in the Redmine Core. We have saved countless hours and improved the quality of our software releases by implementing these plugins. They help us stay organized and provide complete transparency to our team, all in one system. We have reduced the number of systems we use from 4+ down to 2. Combining project management, feature wishlists, version control tracking, time logs, and client support in one place.

Cons: Updates (new features) to plugins could come more frequently. Would like to see more improvements made based upon client requests.

  • Reviewer Source 
  • Reviewed on 08/01/2018
Nicola M.
Operation Manager
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/01/2018

"Good Experience with very few flaw. Software is solid."

Comments: Full automation of support ticket management. No more post-it, notes, or calls. Every ticket is tracked and processed in the correct workflow.

Pros: - is a standard de facto
- is base on a solid open source project that has more than 10 years of success
- big community behind, you can find a thousand of developer able to help you
- RedmineUP team has long experience and rich customization over the redmine core (CRM and Helpdesk over the all)
- Redmine core lack of Customer Entity -> RedmineUP added Customer Entity deep inside, the changed a good issue tracker in a more than good CRM (sales is ok, but helpdesk is the best)

Cons: - power comes at a cost: you need to learn something, effort is needed.
- ruby is not C#
- if it's important for you: lacks of print and reporting (i mean ready to use print/report, i know there are reports inside but they are a sort of POC o Marketing stuff)

  • Reviewer Source 
  • Reviewed on 11/01/2018
Andrzej R.
Head of Development
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/10/2019

"RedmineUP review"

Comments: RedmineUP Cloud fulfills our basic needs. Due to shortcomings described in Cons, we end up exporting query results, importing them into spreadsheets and doing a lot of monitoring and reporting there.

Pros: It has all basic functionalities we need to manage our projects.
It is simple to learn and use.
It is SaaS, so we do not need to worry about maintenance.

Cons: No way of enforcing user input on status changes. For instance, we have custom field Resolution that needs to be filled when a ticket is closed.
We cannot create custom reports. The ones provided do not serve our needs.
No way to define custom queries based on status changes.
No way to define custom queries based on parent tickets properties.
Financial modules do not have bulk edits. This is very painful and the reason why we are looking for alternatives.
Financial modules are also very buggy, e.g. exports do not contain all available fields, localization errors (we use Polish).

  • Reviewer Source 
  • Reviewed on 24/10/2019
Ernst B.
CEO
Computer Software, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/05/2020

"Reach our support and development goals"

Comments: Support and development organization and management

Pros: Easy to setup and fast usable Good integration into our development process

Cons: The sales and crm functionality are to less for our usecase.

  • Reviewer Source 
  • Reviewed on 06/05/2020
Valery S.
Director
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 19/06/2018

"Very useful Redmine add-ons, simple and powerful"

Pros: I'm using some RedmineUP plugins for last 3 years (Agile and Check-list). Both are easy to set up and use, very useful in the development process, good value for its price.
Good technical support, minimum errors.
Can recommend both plugins for development teams for the task prioritizing, daily planning and more detailed task descriptions.

Cons: There are none at all :)
I think both used plugins are well designed and coded, and both of them solves exact problems in development process - task templates and details, agile process of development and planning.

  • Reviewer Source 
  • Reviewed on 19/06/2018