--- description: Discover the benefits and disadvantages of Chaport. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chaport Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chaport](/software/164545/chaport-live-chat) # Chaport Canonical: https://www.capterra.co.uk/software/164545/chaport-live-chat Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/164545/chaport-live-chat?page=2) > Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. > > Verdict: Rated **4.9/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Chaport? E-commerce, software vendors, and other companies of all sizes that want to engage with their website visitors, get more qualified leads, increase sales, improve and automate customer service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 63 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Chaport - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Brazil, Canada, China, Finland, France, Germany, Greece, India, Italy, Japan, Mexico, New Zealand, Portugal, Russia, Spain, Türkiye, Ukraine, United Kingdom, United States ## Features - AI/Machine Learning - Automated Responses - Automated Routing - Autoresponders - CRM - Chat/Messaging - Chatbot - Code-free Development - Customer Support - Email Management - Geotargeting - Knowledge Base Management - Knowledge Management - Language Detection - Live Chat - Mobile Access - Multi-Channel Communication - Multi-Language - Natural Language Processing - Offline Form - Pre-Configured Bot - Proactive Chat - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (10 total) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software) - [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software) - [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software) - [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software) - [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software) ## Alternatives 1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1786 reviews) 2. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (30 reviews) 3. [Fin](https://www.capterra.co.uk/software/1077853/Fin) — 4.6/5 (18 reviews) 4. [Tidio](https://www.capterra.co.uk/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Freshchat](https://www.capterra.co.uk/software/158117/freshchat) — 4.2/5 (145 reviews) ## Reviews ### "Сovers all needs at the best price" — 5.0/5 > **Sergey** | *17 August 2021* | Design | Recommendation rating: 10.0/10 > > **Pros**: I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market > > **Cons**: There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases. ----- ### "The best out there\!" — 5.0/5 > **Nick** | *29 January 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. flexibility, integrates with all the major platforms\! > > **Cons**: I don't think there is anything to be honest. > > A game changer for our business. We now offer chat services to all our customers. ----- ### "Chaport Live Chat Review" — 4.0/5 > **Mihailo** | *17 June 2019* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: Very usful software, the best thing about this is multilingual chat widget. Also the price is 0$. You can customize your chat and that is also intresting. > > **Cons**: Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software ----- ### "Great Web Chat Functions" — 5.0/5 > **Alyssa** | *15 April 2020* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal. > > **Cons**: I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself. Downloading a chat just gives me a text file, and it's useless. > > We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form. ----- ### "Simple, yet awesome software you must have on your website\!" — 5.0/5 > **Igor** | *6 September 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for\! > > **Cons**: None. Everything is as explained on the website. > > What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead\! What more would one want? ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/164545/chaport-live-chat?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/164545/chaport-live-chat) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data