15 years helping British businesses
choose better software

United Kingdom Local product
Mention Me

Mention Me

United Kingdom Local product

What is Mention Me?

Mention Me empowers brands to turn customer advocates into their most powerful growth driver. As well as open a high-performing acquisition channel, we help brands gather and activate rich first-party referral data that drives efficiency across marketing channels and enhances the wider customer experience. This is supported by our fast-growing partner network, which includes SAP, Klaviyo, Attentive, Space48 and WeMakeWebsites.

Who Uses Mention Me?

Mention Me works with medium, large and enterprise businesses driving a high volume of monthly online orders. Suitable for brands within retail, food and drink, travel, finance, fashion, and beauty.

Mention Me Software - A screenshot of a PUMA referral campaign
Mention Me Software - A glimpse of the executive dashboard on our Customer Advocacy Intelligence Platform
Mention Me Software - A screenshot of a kencko referral campaign

Not sure about Mention Me? Compare with a popular alternative

United Kingdom
Mention Me

Mention Me

4.6 (10)
Local product
No pricing found
Free version
Free trial
20
No integrations found
4.4 (10)
4.4 (10)
4.6 (10)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$59.00
month
Free version
Free trial
119
11
4.6 (95)
4.5 (95)
4.8 (95)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Mention Me

Kangaroo
Top rated features
Customer Database
Loyalty Program
Rewards Management
Influitive
Top rated features
Reporting/Analytics
Segmentation
Social Media Integration
TapMango
Top rated features
Loyalty Program
Reporting/Analytics
Rewards Management
SaaSquatch
Top rated features
No features have been rated by reviewers for this product.
Referral Factory
Top rated features
Referral Tracking
Rewards Management
Third-Party Integrations
Preferred Patron Loyalty
Top rated features
Loyalty Cards
Loyalty Program
Rewards Management
Buyapowa
Top rated features
Campaign Management
Referral Tracking
Rewards Management
Ambassador
Top rated features
ROI Tracking
Rewards Management
Third-Party Integrations
Kademi
Top rated features
Course Management
Course Tracking
Performance Metrics

Reviews of Mention Me

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
20%
3
10%
Lauren
Senior Digital Marketing Manager in UK
Used the Software for: 1+ year
Reviewer Source

Mention Me have been fantastic to work with. Have and would recommend to other businesses

5.0 7 years ago

Pros:

The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.

Cons:

There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

Alexandra
Marketing Director in UK
Furniture, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Friendly, pro-active and efficient

4.0 7 years ago

Comments: We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

Pros:

The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.

Cons:

There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

Laura Jane
Web Manager / Digital Project Manager in
Verified LinkedIn User
Museums & Institutions, 501–1,000 Employees
Used the Software for: Not provided
Reviewer Source
Source: GetApp
4.0 6 years ago
Chloe
Marketing Manager in UK
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Using

5.0 4 years ago

Pros:

I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.

Cons:

Some of the reports aren't that useful.

Abdul
Performance Marketing Manager in UK
Used the Software for: 1+ year
Reviewer Source

Great team, support and results! Easiest way to setup a refer-a-friend programme.

5.0 7 years ago

Comments: We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me!

Pros:

Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.

Cons:

Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly!