United Kingdom Local product

Mention Me

What is Mention Me?

Mention Me powers referral & customer retention marketing for 400+ brands worldwide, including Farfetch, Ted Baker and Charlotte Tilbury. It helps companies incentivise word-of-mouth to turn customers into brand advocates. The platform offers a fully customisable customer journey with a choice of 20 languages, 15 reward types and 16 sharing methods including unique name share feature that delivers 35% more referrals.

Who Uses Mention Me?

Mention Me is suitable for medium, large & enterprise businesses driving at least 4000 monthly online orders. Suitable for sectors inc retail, food & drink, travel, finance, utilities, subscription.

Where can Mention Me be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Mention Me
  • Located in London, UK
  • Founded in 2013
  • Phone Support
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

Chinese, Czech, Danish, Dutch, English and 10 others

About the vendor

  • Mention Me
  • Located in London, UK
  • Founded in 2013
  • Phone Support
  • Chat

Countries available

Australia, Canada, United Kingdom, United States

Languages

Chinese, Czech, Danish, Dutch, English and 10 others

Mention Me videos and images

Mention Me Software - ASOS Referral Program
Mention Me Software - Track real time results
View 3 more
Mention Me video
Mention Me Software - ASOS Referral Program
Mention Me Software - Track real time results

Compare Mention Me pricing with similar products

Mention Me

N/A
Free Version
Free Trial
N/A
Free Version
Free Trial
US$1,750.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial

Features of Mention Me

  • Campaign Management
  • Client Management
  • Contact Management
  • Email Marketing
  • Lead Engagement
  • ROI Tracking
  • Referral Tracking
  • Rewards Management

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Reviews of Mention Me

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
20%
3
10%
Lauren J.
Senior Digital Marketing Manager in UK
Used the Software for: 1+ year
Reviewer Source

Mention Me have been fantastic to work with. Have and would recommend to other businesses

5 5 years ago

Pros:

The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.

Cons:

There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

Alexandra T.
Marketing Director in UK
Furniture, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Friendly, pro-active and efficient

4 5 years ago

Comments: We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

Pros:

The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.

Cons:

There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

Chloe W.
Marketing Manager in UK
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Using

5 2 years ago

Pros:

I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.

Cons:

Some of the reports aren't that useful.

Abdul N.
Performance Marketing Manager in UK
Used the Software for: 1+ year
Reviewer Source

Great team, support and results! Easiest way to setup a refer-a-friend programme.

5 5 years ago

Comments: We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me!

Pros:

Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.

Cons:

Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly!

Dave M.
Member Marketing Manager emea in UK
Used the Software for: 1+ year
Reviewer Source

Positive, encouraging, credible. Mention Me do what they promise & more.

5 5 years ago

Comments: Acquisition with low CPAs via a positive member experience.

Pros:

Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product.