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United Kingdom Local product
Mention Me

Mention Me

United Kingdom Local product

What is Mention Me?

Mention Me empowers brands to turn customer advocates into their most powerful growth driver. As well as open a high-performing acquisition channel, we help brands gather and activate rich first-party referral data that drives efficiency across marketing channels and enhances the wider customer experience. This is supported by our fast-growing partner network, which includes SAP, Klaviyo, Attentive, Space48 and WeMakeWebsites.

Who Uses Mention Me?

Mention Me works with medium, large and enterprise businesses driving a high volume of monthly online orders. Suitable for brands within retail, food and drink, travel, finance, fashion, and beauty.

Mention Me Software - ASOS Referral Program
Mention Me Software - Track real time results

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Reviews of Mention Me

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
20%
3
10%
Alexandra
Marketing Director in UK
Furniture, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Friendly, pro-active and efficient

4.0 7 years ago

Comments: We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

Pros:

The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.

Cons:

There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

Lauren
Senior Digital Marketing Manager in UK
Used the Software for: 1+ year
Reviewer Source

Mention Me have been fantastic to work with. Have and would recommend to other businesses

5.0 7 years ago

Pros:

The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.

Cons:

There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

Chloe
Marketing Manager in UK
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Using

5.0 5 years ago

Pros:

I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.

Cons:

Some of the reports aren't that useful.

Abdul
Performance Marketing Manager in UK
Used the Software for: 1+ year
Reviewer Source

Great team, support and results! Easiest way to setup a refer-a-friend programme.

5.0 7 years ago

Comments: We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me!

Pros:

Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.

Cons:

Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly!

Dave
Member Marketing Manager emea in UK
Used the Software for: 1+ year
Reviewer Source

Positive, encouraging, credible. Mention Me do what they promise & more.

5.0 7 years ago

Comments: Acquisition with low CPAs via a positive member experience.

Pros:

Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product.

Marcus
director in UK
Used the Software for: 6-12 months
Reviewer Source

Slick and efficient

5.0 7 years ago

Pros:

Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome

James
Head of Partnerships in UK
Used the Software for: 1+ year
Reviewer Source

A great off the shelf referral system that you can get set up over night!

5.0 7 years ago

Pros:

Great for start-ups. Anyone can make changes and experiment without having to involve tech. Their support team are also very quick to help out with any requests.

Cons:

The UX can be a little restrictive at times but recent updates are definitely improving this ...

Gary
Director in UK
Used the Software for: 6-12 months
Reviewer Source

Mention Me review

5.0 7 years ago

Pros:

Does everything we need and more and it's very user-friendly. Great support when we've had any questions.

Laura Jane
Web Manager / Digital Project Manager
Verified LinkedIn User
Museums & Institutions, 501–1,000 Employees
Used the Software for: Not provided
Reviewer Source
Source: GetApp
4.0 7 years ago
Mirco
CMO in Switzerland
Retail, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Unflexibel

3.0 3 years ago

Comments: Schlechtes Sales Team.

Pros:

Hört sich gut an, liefert aber keine guten Lösungen.

Cons:

Die Software ist nicht in der Lage, Lösungen für Unternehmen in unterschiedlichen Grössen zu liefern.