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Salesforce Platform
Salesforce Platform Overview:
What is Salesforce Platform?
Salesforce Platform lets you build enterprise apps quickly that help you connect employees, engage customers, track performance, and integrate everything. Salesforce Platform is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning that adds up to the fastest, easiest way to take the lead in the app revolution. Even build Android apps and iOS apps.
Who Uses Salesforce Platform?
With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.
Where can Salesforce Platform be deployed?
Cloud-based
On-premise
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Overall rating
See all reviews
Based on 389 reviews
Reviews sentiment
Positive
89%
Neutral
8%
Negative
3%
Starting Price
US$25.00
Per User, Per Month
Free trial
About the vendor
- Salesforce
- Located in San Francisco, US
- Founded in 2003
Salesforce Platform support
- Phone Support
- Chat
Countries available
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Australia, Austria, Belgium, Canada, China
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Australia
- Austria
- Belgium
- Canada
- China
- Denmark
- Finland
- France
- Germany
- India
- Ireland
- Israel
- Italy
- Japan
- Netherlands
- Norway
- Portugal
- Saudi Arabia
- South Africa
- Spain
- Sweden
- Switzerland
- United Arab Emirates
- United Kingdom
- United States
Languages
Show more details
Danish, Dutch, English, French, German
Languages
Languages that the product is available in.
- Danish
- Dutch
- English
- French
- German
- Italian
- Spanish
- Swedish
Compare with a popular alternative
Show more details
Salesforce Platform
US$25.00
month
Free version
Free trial
4.0 (389)
4.0 (389)
4.0 (389)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
£22.00
month
Free version
Free trial
4.5 (5,691)
4.3 (5,691)
4.4 (5,691)
Other great alternatives to Salesforce Platform
Show more details
Top rated features
Due Date Tracking
Order Fulfillment
Top rated features
Project Management
Project Planning/Scheduling
Top rated features
Employee Time Tracking
Mobile Access
Top rated features
Multiple Projects
Task Management
Top rated features
Task Management
Workflow Configuration
Top rated features
Business Process Automation
Integrations Management
Top rated features
Client Management
Document Management
Top rated features
Commenting/Notes
Project Planning/Scheduling
Top rated features
Multiple Projects
Project Planning/Scheduling
Capterra verified reviews for Salesforce Platform
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Overall rating
Based on 389 reviews
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Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
"Salesforce is a great CRM system."
16 December 2025
New
Love the system, as I mentioned it's a great tool and I use it everyday to put together all my notes, and keep my pipeline up-to date.
Pros:
I use it everyday for my Sales BD work / CRM system.
It's essential to keeping all my work up-to date, and to make sure I have my process all aligned.
It's also great for development as it helps me learn.
Cons:
There isn't too much to dislike about the platform, it's the best CRM i've used, so I honestly don't have a negative to say.
Reviewer Source
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Alan
Business Development Executive in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
"Straightforward CRM"
28 April 2025
I've been using Salesforce for over 4 years with various companies and it's always been very straightforward to use.
Pros:
Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover.
Cons:
None that I've experienced. It's a very user-friendly CRM and can be picked up quickly.
Reviewer Source
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Nynke
Sales rep in UK
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
"Salesforce - easy to navigate, some data you need another app"
17 January 2025
Good, easy to use platform, some improvements needed.
Pros:
Easy to navigate and use. A program we use daily to help us process orders, pipeline cleaning etc.
Cons:
Some data hard to find, external programs needed.
Reviewer Source
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Ethan
Business Operations in UK
Financial Services, 51–200 Employees
Used the Software for: 2+ years
"Salesforce Review"
14 August 2024
Overall, my experience has been super positive. Salesforce is the best in class for the problems it solves for business.
Pros:
How it has helped us with organising the delivery portion of the business.
Cons:
Backend set up an sometimes be somewhat clunky to use. There are some reporting limitations, nothing that is a deal breaker however.
Reviewer Source
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Manon
Senior Manager in UK
Computer Software, 5,001–10,000 Employees
Used the Software for: 1+ year
"The Ultimate CRM and Business Solution"
24 July 2024
Pros:
I like most about Salesforce is its powerful CRM capabilities. I can effortlessly track and manage customer interactions in one place.
Cons:
It can be overwhelming with its numerous features. Navigating through all the options can be confusing for a new user.
Reviewer Source
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