18 years helping British businesses
choose better software

What is Humi?

Keep all your HR information in one place and never lose track of an employee’s start date or vacation usage again. Humi is your source of truth for all company and employee data. Allow your employees to update their personal information without going through HR, keep track of who has read the latest employee handbook, and gain valuable insights on your company with customized reports and analytics.

Who Uses Humi?

Humi is designed for companies with 5 to 1000 employees.

Humi Software - Employee profile
Humi Software - Run payroll
Humi Software - Employee time off
Humi Software - Time tracking timesheet approval
Humi Software - Recruiting job postings

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Reviews of Humi

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.5
Features
4.0
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
58%
4
27%
3
13%
2
2%
Ahmet Mithat
Ahmet Mithat
COO in Canada
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy-to-use All in One Human Resources Management on the Cloud

4.0 last year

Comments: Overall a great 'starter' HR package for small to medium-sized companies.Very relevant for Canadian corporations.HR is one area that has been left unattended and without cloud-based tech solutions. Humi bridges the gap.Very good price pointEasy and quick to implement

Pros:

- Very good price/performance ratio- One of the best HR platform especially for Canadian companies- Great for small to medium-sized companies - Very quick and easy implementation- Easy to administer- Modern look and feel- Seamless User experience- Vacation tracking and Team calendars

Cons:

- In some cases, the workflows needed resetting during the implementation- Vacation balance and tracking can be tricky to setup and maintain- Lacks security of more expensive/comprehensive solutions- Difficulty in formatting and setting up reports

Humi Response

last year

Hi Ahmet, thanks for your review! We're so glad to hear that Humi is helping, and that it's easy to implement and use. We hear your feedback on vacation tracking and report formatting, and your desire for improved security. I'm happy to report that we're working on implementing native 2FA/MFA and more SSO options very soon, so stay tuned! We look forward to continuing to support you and your company :) -The Humi Team.

Andrew
Head of People in Canada
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Made for HR Professionals

5.0 last year

Pros:

Humi is designed to have multiple HR tools all in one place and is easy to use. Real-time instant employee data makes any HR professional look like a pro.

Cons:

There is a lack of user configuration in the system is frustrating at times. It would be nice to at least have access to change wording

Humi Response

last year

Hi Andrew, We're so happy to hear that Humi has been helpful and easy to use! We appreciate your feedback for more flexibility in user configuration. We look forward to continuing to support you and your team! -The Humi team

Carla
Dir. HR in Canada
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly; poor reporting

3.0 2 years ago

Comments: Overall, the software is user-friendly and meets our basic needs. We moved payroll to another provider due to errors. Humi has been very focused on developing its scheduling platform and as a result, other improvements and suggestions for feature enhancements have been largely ignored. I am hopefully that they will continue to develop and make the software more efficient.

Pros:

Humi has made a number of improvements to its applicant tracking/recruiting systems and we are satisfied with this program. There could be further improvements to make it more efficient but overall, it works.

Cons:

The reporting tools have been very disappointing and not usable in most cases. A basic turnover report with analytics is very important to us and we do not currently have this ability.

Humi Response

2 years ago

Hi Carla, thank you for taking the time to provide your feedback. We're glad to hear you find Humi user-friendly, and that you're satisfied with our Recruiting platform. We are continuously working to develop our software to improve our clients' experience, and we're sorry you didn't feel this has been the case recently. Thank you for your input on the need for a turnover report; we value and welcome feedback like this to help shape future product improvements. Thanks for continuing to support Humi and providing us with your valuable feedback.

Amanda
Owner in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Humi is my go-to payroll software for a small company

5.0 11 months ago

Comments: The Humi team is always available for customer support, and has been for the 4+ years I've been a customer.

Pros:

The best part about Humi is automating payroll processing, calculating all the correct taxes and deductions, and remitting to the government on your behalf. It takes three clicks to process payroll each week, saving me hours a year.

Cons:

There isn't anything I honestly dislike about the platform.

Humi Response

11 months ago

We're so glad to hear about your positive experience with our payroll solution and support team over the years, Amanda! Thanks so much for your review!

Ashley
Office and Finance Manager in Canada
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Working Great For Our Small Company

5.0 2 years ago

Comments: My experience has been really great right from my thorough onboarding to continued support and the new features getting added all of the time. It is already a great product but I know they are constantly improving it and I'm excited to see where it goes.

Pros:

The ease of use and the amount of information that can be stored on one program. Instead of having 5 places to store information, it is now all under one program. Customer support is great as well!

Cons:

I guess the biggest downfall is some of the controls and limitations when it comes to wanting to delegate. Most tasks have to stay with an admin and right now with us being a small company that means it has to stay with me or we need to give someone else admin clearance and they can access all feedback and other confidential items.

Humi Response

2 years ago

Hi Ashley, So happy to hear that you're having a great experience with our product and customer support! Thanks for your review, and we also appreciate the feedback regarding admin delegation. We do have custom roles that you can set up to provide users with specific access to certain areas within Humi. We hope that helps, and always appreciate any additional feedback to help improve our product! -The Humi Team

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Canadian Company

4.0 2 years ago

Comments: I think Humi is great and I would recommend it to any Canadian HR professional

Pros:

Time off, document management and onboarding keeps everything in one place allows more time for HR to focus on other tasks and less time on administration

Cons:

I find there are some navigation issues sometimes. ie. time off taking you back to the main page when you just want to be in an employee's profile. Surveys also are not the best with the new data as you cannot see separate surveys anymore

Tj
Tj
Vice President, Sales in Canada
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Will never go back to Excel HRIS

5.0 2 years ago

Comments: Support is great and responsive. They try hard to meet feature requests.

Pros:

Basic features to onboard and manage the employee journey backed by a clean and simple interface.

Cons:

Data access and reporting need work. I have to do a lot of engineering to manage the business.

Jessica
Director of Operations in UK
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Frequent user of Humi

5.0 11 months ago

Comments: We really love it and have used it for several of our clients too

Pros:

Really easy to set up, and easy to use. Lots of help guides

Cons:

Impossible to speak with a Humi on the phone if you have an urgent question. Support tickets usually take 24-48 hours to receive a response

Humi Response

11 months ago

Hi Jessica, thanks so much for your review! We're so glad to hear that you find Humi easy to use and utilize it for several of your clients. We appreciate your feedback regarding our support channels, as dedicated and personalized customer service is a top priority for us. We look forward to continuing to support your business! -The Humi Team

Debra
ED in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

easily scaled up for growth

5.0 12 months ago

Pros:

great add ons and integration. good customer support!

Cons:

not intuitive or flexible for staff who jump roles and hours of work-can be hard to pivot time off policies for employees.

Humi Response

12 months ago

Thanks for your review, Debra! We appreciate your feedback regarding your platform experience, and glad to hear that you've had a good experience with our customer support team. We look forward to continuing to work with you! -The Humi Team

Matthew
Matthew
CEO in Canada
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect payroll software

5.0 6 months ago

Comments: Really good. A few times I had some questions about locating something and support was easy to connect with to help me

Pros:

The humi software is relatively easy to navigate. It does take some patience but after a few times logging in and navigating around it’s a pretty easy software to use.

Cons:

I can’t think of anything I didn’t like about humi.

Tina
Business Operations Coordinator in Canada
Research, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Happy with Humi

4.0 2 years ago

Comments: Implementation was a breeze, It is allot easier to use and pull reports then my last software was. My experience has overall been good.

Pros:

I like the platform and how easy it was to learn and use. I like the reporting it is robust and i can customize for my own needs. Onboarding and storing documents in Humi is extremely easy.

Cons:

They need better support for a paid service i would expect a chat or call center during regular business hours. This is payroll and its very time sensitive so if an issue arises support isn't always there to help.

Ronan
Finance Manager in Canada
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product

5.0 10 months ago

Pros:

The customer service is fantastic with really fast response times.

Cons:

Add on options can be relatively pricey.

Humi Response

10 months ago

Thanks for your review, Ronan! It's so great to hear that you've had a fantastic experience with our customer service team and we look forward to continuing to work with you!

Quinn
Business Operations Manager in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

We love Humi!

5.0 2 years ago

Comments: On boarding and continued support from the fantastic staff! Very responsive if issues arise. Humi has helped decrease our over payroll %

Pros:

Humi is a simple platform that all users on all levels can use! Staff love the app feature in order to clock in and out for shifts. Helps control payroll costs for the business!

Cons:

Not able to integrate with all POS platforms

Humi Response

2 years ago

Hi Quinn, We're so glad to hear that you and your staff are loving using Ameego, our scheduling and time tracking platform for restaurants! Thank you for your feedback, we look forward to continuing to provide you with great customer experience and the solutions your business needs. -The Humi & Ameego Team

Alex
Alex
Head of Finance in Canada
Verified LinkedIn User
Food Production, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Humi review

5.0 10 months ago

Pros:

Simplicity of processing payroll and analyzing benefits

Cons:

No statutory holiday calculator. This would be a nice feature

Humi Response

10 months ago

Hi Alex, It's so great to hear that Humi has been helpful in processing payroll and analyzing benefits, and we appreciate your feedback regarding a statutory holiday calculator feature. Thanks for your review!

Charity
HR/Payroll in Canada
Government Administration, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Humi making HR management a breeze

4.0 2 years ago

Comments: My overall experience with Humi has been amazing from day 1. From the initial demo, to getting everything set up to implementation I had my rep available all the time to hold my hand along the way. Change can be so difficult to implement smoothly in an organization and Humi and their talented staff made this the easiest change we have gone through.

Pros:

Time off feature as well as the document workflows. Also the access that have been given to each employee on their own information. They have the ability to check their own accrual balances, upload documents and update personal information.

Cons:

I would love if the documents feature had more capabilities. Examples would be the ability to add additional documents to an existing one (document collection) or the ability to revise an offer by revising the actual document instead of the terms in humi alone.

Michelle
Operations Director in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Attentive Customer Support and Easy to Use

5.0 2 years ago

Comments: Great decision to make the switch to Humi!

Pros:

I like great customer support and Humi checks the box! Anytime I have had a question or needed assistance I have had prompt responses that were helpful and always kind.

Cons:

My least favourite part is that I didn't know to have off-boarding employees change their email address in order to get T4s as once they are terminated they have zero access to paystubs and ROE. I've run into that issue a few times. It would be great if terminated employees could still log on to view their payroll for 12 months or for 30 days after T4s are submitted the following year.

Kristina
Operations Manager in Canada
Insurance, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A Huge TimeSaver!

5.0 2 years ago

Comments: They have been a great team to work with, and their helpfulness and responsiveness have been amazing. There have been issues in the past that were critical as we had missed a very important deadline, and they helped us resolve it immediately.

Pros:

We have been with HUMI since their early days, and they have saved us tons of time with the many features that they've added. What started off as a goal to fix our Payroll and Vacation documentation, has grown to help manage all the onboarding/offboarding, training management, document management and many other features.

Cons:

We still have some things to work out with the documentation formatting,

Trevor
CFO in Canada
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great functinoalaties at a good value

5.0 2 years ago

Comments: Easy migration and implementation. Amazing customer service

Pros:

The seemeless integration of payroll and HR has reduced our admin time & costs while providing far more accuracy compared to when we were using separate products."HUMI has been an essential tool that helped us double the size of our workforce"

Cons:

There are always functionalities that I would wish for in any product. i am hoping that stat holiday pay functionality is added soon

Ulrike
Human Resources Manager N.A. in Canada
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

HUMI Review

5.0 2 years ago

Comments: I use it on a daily basis to track attendance. It's a great time saver.

Pros:

It was very easy to integrate it with existing processes. It's also very easy to use for employees and managers.

Cons:

Features are easy to use and logical. The only thing I would improve is the algorithm behind the calculation of vacation days. Who would book 1.83 vacation days - rounding is highly recommended!

Jennifer
People & Culture Administrator in Canada
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Humi Overall Review

5.0 2 years ago

Pros:

The ease of onboarding employees is probably the best part of the software.

Cons:

Sometimes its hard to navigate where to locate things, and when we reach out to support, there is usually a delay in response.

Lucas
HR Coordinator in Canada
Financial Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

HUMI review

3.0 2 years ago

Comments: Working with HUMI for the past couple of years from the rollout to the upkeep has had some challenges but the HUMI team is always quick to offer a helping hand. As the system continues to iron out its functions and build them out further it can only push to help the overall experience.

Pros:

I appreciate the ability to onboard employees with ease and keep up to date employee profiles. I appreciate how easy it is to upload and assign documents as in a financial institution there is a lot of annual documents. The task function is also amazing.

Cons:

There are some glitches with the time off function (i.e. we have a cap of 50 sick days for some staff and sometimes the accruals are off). The functionality in the performance evaluation and survey builder is not ideal currently.

Karen
Consultant in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Humi - good value for product

4.0 2 years ago

Comments: Positive experience after using the software for 1.5 years. Some early challenges in the first few months but after that very easy to use.

Pros:

Easy to use, employees like the interface.

Cons:

Some functionality on the payroll side is awkward and not easily adjustable without having to go through the Help Desk to do back end changes. The help desk is not easy to access all the time as you have to send an email and wait for them to respond. Humi does not directly submit T4's to CRA. Have to use ROE Web to access your ROE's.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Good Intentions, but need more development time and dollars.

3.0 3 years ago

Comments: The people are great and want to do a good job, however overall the platform need much more development time and dollars to make this system comparable to other platforms. Although the subscription is attractive, but when you compare you need to await for future developments.

Pros:

The platform performs the basic functions, but the platform does the best is the people.

Cons:

They have a lot on their to-do list, but when you get access to the system you start to understand it is very much in the very early development stages.

Kris
CEO in Canada
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

serious lack of support

3.0 4 years ago

Comments: sadly lacking in support, which is the only lens I can see this company through at this time.

Pros:

ease of use.

Cons:

rakes a week or longer, to resolve most tickets, as no one live answers the phone...EVER! wait for days for return call or response to email. have asked what service standard is for turnaround time on open tickets...and...no surprise, still no response yet (24 hours ago). this is a new software company and program which has modules that their willing to sell you, but are actually still in Beta Testing stage (Recruitment module@ $100 p/month)

Brytnie
HR Manager in Canada
Consumer Goods, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Has Great Potential

3.0 2 years ago

Pros:

Humi is easy to use from an administrative standpoint, it general works pretty well and doesn't break often!

Cons:

There are key features missing, the inability to put an employee on leave or issue ad hoc ROE's without terminating the employee first is a big one for us.