Who Uses This Software?

Polymail is designed for founders, sales teams, BD teams, client teams, and other external-facing teams and individuals at growing businesses.

Average Ratings

46 reviews
  • Overall 4.3/5
  • Ease of Use 4.4/5
  • Customer Service 4/5
  • Features 4.4/5
  • Value for Money 3.8/5

Product Details

  • Starting Price US$10.00/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Live Online
  • Support Business Hours
    Online

Vendor Details

  • Polymail
  • https://polymail.io/
  • Founded 2015

About Polymail

Polymail is an email app for sales productivity with tools for outreach, tracking, and team collaboration.

Highlight of Polymail's top features:

- Email tracking (open, click, and attachment tracking)
- Campaigns (mail merge)
- Follow Up Reminders
- Message Templates
- Calendar Integration
- Contact Enrichment
- Scheduled Sending

Polymail is available on macOS and iOS.

Polymail Features

  • Archiving & Retention
  • Canned Responses
  • Data Recovery
  • Email Monitoring
  • Queue Management
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting/Blacklisting

Polymail Most Helpful Reviews

Polymail - The email solution with great features, easy shortcut keys and less bloat than Microsoft.

Reviewed on 04/11/2018
Sheila C.
Graphic Designer (and owner)
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, my use of Polymail has been positive. As mentioned previously in this review, the tracking feature and the follow up feature is really what sets this software apart from any other email software on the market. As soon as Polymail can get an Android mobile version of its software developed and marketed to me, I will give this software 5 starts all around.

Pros: I love the the tracking feature - I can see immediately when the recipient has both read and/or downloaded any attachments to an email I've sent them. The software also has the ability to remind you to follow up with the email in three days if you have not had a response from the recipient.

Cons: I hate that there is no Android mobile version of this software - yet. I'm still stuck using Gmail or Outlook on my phone and the two do not sync up at all. If I read/send an email from Polymail, it will not show up on my phone at all.

An amazing email client for productive people. Also great for small and large teams.

Reviewed on 11/03/2019
Verified Reviewer
Co-Founder
Internet, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, it’s a great email client for people who want to get things done and need to get through a lot of emails a day.

Pros: It’s a great email client that works very well across multiple devices. It has a very useful and featured packed free plan that can help you out if you are a startup or a small business just starting out. I use it on a desktop machine, a laptop, a tablet and a mobile smartphone. Works very well across them all. A great feature is that you have a main account that you log in into your Polymail and you have access to all of your email accounts and settings without doing anything. This makes adding a new device really easy as you don’t have to setup up all of your email accounts, signatures, aliases, etc every time. The app has a simple and intuitive user interface and the user experience is very well done. An amazing feature to mention is the email tracking that gives you notifications when the emails you’ve sent are read by the recipient. You have a lot of text and link formatting options that make your life easier. For paid plans you can see each time your email has been read and for how long, you can schedule emails in advanced, template responses and many other productive features.

Cons: There are a few things I want to mention here. First, the pricing is a bit on the expensive side if you need the features from the paid version. When having a group of emails in a conversation ( like a series of replies) some parts of the previous emails received can get hidden behind three small dots that are really hard to see. This can lead to actually not seeing all the information in the email you received. It happened to me with a client email and it was pretty embarrassing when we figured out that information was already in the email body. Also, some of the archived and deleted email might get stuck in your inbox despite going already through them. Closing and reopening the app usually does the trick. The sync between mobile and desktop apps need a bit more improvement as it’s a bit lagging.

An email app with amazing potential for larger teams.

Reviewed on 08/10/2017
Abbas H.
Managing Director
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Being a very early started (back when it was free), i've loved Polymail's ability to fill the void that Mailbox left in our email workflows. It is an amazingly simple, easy to handle and clean email workflow tool. Standard snooze and remind options aside, i think they are onto something with the recent additions to Campaigns features and Salesforce.com integrations. They are excellent for a user within a sales organization who wants to super-charge their communication, outbound and email workflow.

Cons: The last pro is also a con, as the gradual shift from being a individual-user friendly tool to a SME or larger team focused tool becomes evident. I've been on their paid subscription, but it becomes harder and harder to justify just for the basics. Using more advanced features with Team and Enterprise plans end up being much more expensive, especially when you consider the cost of the CRM with it as well.

Great ideas - too many bugs

Reviewed on 09/04/2019
Bernd O.
Self Employed
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Excited at first and way too often frustrated with a bloated and unintuitive application.
I only use it for "special" emails. When I really need to know if an attachment has been downloaded or when I need to get a message to many people.

Pros: Fantastic functionality. As a subscription customer you can see who and when someone opened your mail, if the clicked a link, downloaded a file - brilliant for business use.
The campaigns and sequences are a great promotion tool.

Cons: The User-Interface is, to say it mildly, not very intuitive. Functions are hard to find.
The worst part is, that it is too buggy. I get the feeling that they are too excited to launch new functions and ignore the basics of quality control.
Two examples: You can no resize/scale images inside a message. But go ahead and send this message and open it in another email client: the images are distorted/stretched beyond recognition. This function should be disabled at this point.
Images that I had added to a message that was sent out to many many people were missing, simply gone by the time the sequence was sent out. SO basically the message I created was altered by the system. A very serious bug. Should have never been released to the customers like that.
Many little UI bugs that appear when you try to import and edit recipients for campaigns/sequences.

An email client that will probably become central to businesses

Reviewed on 06/10/2018
Verified Reviewer
CEO
Internet, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I've been using Polymail even before being available to the general public and I can say they listen to their users and they evolve very fast. The most important feature for me is the individual email tracking (if you send an email to multiple recipients, Polymail tracks each one of them individually, showing you exactly who read your email). It is invaluable for both sales and business emails. Also, the team added features that used to be part of separate platforms like the ability to send email campaigns directly from your address (great for sales), email sequences and team communication (so you can collaborate on emails with your team) - For us, Polymail is quickly replacing more expensive software such as outreach platforms or drip campaigns.

Cons: The sync between mobile apps and the desktop ones could be better (from time to time emails read on a platform don't sync to other platforms) - but they are improving.

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