--- description: Discover the benefits and disadvantages of Polymail. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Polymail Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Polymail](/software/163982/polymail) # Polymail Canonical: https://www.capterra.co.uk/software/163982/polymail Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/163982/polymail?page=2) > Polymail is an email app for productivity with tools for outreach, tracking, and team collaboration. > > Verdict: Rated **4.3/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Polymail? Polymail is designed for founders, sales teams, BD teams, client teams, and other external-facing teams and individuals at growing businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 50 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Polymail - **Location**: Sawtelle, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Polymail is offered across \[five\] pricing plans, outlined below. Basic: $13 per user per month and $10 per user per month billed annually Premium: $29 per user per month and $24 per user per month billed annually Enterprise: $49 per user per month and $10 per user per month billed annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - Access Controls/Permissions - Calendar Management - Chat/Messaging - Collaboration Tools - Communication Management - Contact Management - Discussions/Forums - Email Management - Email Tracking - Event Triggered Actions - Live Chat - Meeting Management - Mobile Access - Multi-User Collaboration - Search/Filter - Shared Inboxes - Signature Management - Task Management - Team Management - Third-Party Integrations ## Support Options - Chat ## Category - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) ## Related Categories - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) - [Sales Enablement Software](https://www.capterra.co.uk/directory/30798/sales-enablement/software) - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) - [Internal Communications Software](https://www.capterra.co.uk/directory/31014/internal-communications/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Front](https://www.capterra.co.uk/software/132901/front) — 4.5/5 (286 reviews) 3. [Missive](https://www.capterra.co.uk/software/152884/missive) — 4.9/5 (147 reviews) 4. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Hiver](https://www.capterra.co.uk/software/142975/hiver) — 4.7/5 (146 reviews) ## Reviews ### "Polymail - The email solution with great features, easy shortcut keys and less bloat than Microsoft." — 5.0/5 > **Sheila** | *4 November 2018* | Design | Recommendation rating: 8.0/10 > > **Pros**: I love the the tracking feature - I can see immediately when the recipient has both read and/or downloaded any attachments to an email I've sent them. The software also has the ability to remind you to follow up with the email in three days if you have not had a response from the recipient. > > **Cons**: I hate that there is no Android mobile version of this software - yet. I'm still stuck using Gmail or Outlook on my phone and the two do not sync up at all. If I read/send an email from Polymail, it will not show up on my phone at all. > > Overall, my use of Polymail has been positive. As mentioned previously in this review, the tracking feature and the follow up feature is really what sets this software apart from any other email software on the market. As soon as Polymail can get an Android mobile version of its software developed and marketed to me, I will give this software 5 starts all around. ----- ### "The best email client you'll ever need\!" — 5.0/5 > **Ratko** | *19 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Design. Ability to add unlimited accounts. Feature heavy - everything you need with email. Keyboard shortcuts + mobile app shortcuts are amazing\! Amazing customer support. Frequent updates. Great value for money\! > > **Cons**: A bit buggy from time to time. Lists / folders are combined for all account, if you want to use them for tasks or similar, it's harder. > > I have 6 email accounts and don't feel like I have more than 1... ----- ### "Expensive, Extremely Buggy, Poor Customer Support" — 1.0/5 > **Verified Reviewer** | *5 December 2018* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Pros**: - Nice simple UI - Message templates - Keyboard shortcuts - Signature sign-off > > **Cons**: - Not all emails are synced, some missing from inbox - More syncing issues when used across multiple devices (sent messages) - Search function is terrible - Does not honor replyto: in the message header. Basically you're screwed if you're using a contact form submission service like jotform. > > This product would be much better if they were able to fix all of the issues mentioned above. Some of those issues are serious, like the syncing. Customer support tell me they're working on it but I never hear back from them other than that. Been living with the issues for many, many months while paying for the service. ----- ### "Polymail introduces the convenience of read receipt and reply reminder to the free users." — 4.0/5 > **Jeffry** | *4 July 2018* > > **Pros**: I've never realized that read receipt and reply reminder can be so helpful. While Polymail is a full-featured email client with tons of goodies, these two specific features are the ones that caught my attention. Never again I have to wonder whether or not my emails have been read. The app can also be configured to notify me if the recipients haven't replied to my emails in a set amount of time. Sure, many of today's email clients already support the features, but almost every one of them is paid. Polymail was the only free one (when it's first released). > > **Cons**: At one time, Polymail decided to make many of its winning features available only to paid subscribers. The free version is still a capable email client, but it's now less attractive than before compared the competitions. ----- ### "Probably my favourite productivity app ever\!" — 5.0/5 > **Laura** | *23 August 2018* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: It's so eay to get sucked into a blackhole with emails, but polymail makes it really easy to stay on top of them and not spend your whole life answering emails. I love that I can move my emails to be read on other days instead of constantly having to answer them as they come in. > > **Cons**: When you search for lists to add your emails to, you have to type in the WHOLE name instead of a part search term - hopefully they'll fix that as the dev team are always adding new features. > > LOVE LOVE LOVE this app. Cannot recommend it enough if you want to be more productive. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/163982/polymail?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/163982/polymail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data