Who Uses Polymail?

Polymail is designed for founders, sales teams, BD teams, client teams, and other external-facing teams and individuals at growing businesses.

What Is Polymail?

Polymail is an email app for productivity with tools for outreach, tracking, and team collaboration.

Highlight of Polymail's top features:

- Email tracking (open, click, and attachment tracking)
- Campaigns (mail merge)
- Follow Up Reminders
- Message Templates
- Calendar Integration
- Contact Enrichment
- Scheduled Sending

Polymail is available on macOS, Windows, Web, and iOS.

Polymail Details

Polymail

https://polymail.io/

Founded 2015

Polymail Pricing Overview

Polymail has a free version and offers a free trial. Polymail paid version starts at US$10.00/month.

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Starting Price

US$10.00/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Training

Live Online

Support

Business Hours

Online

Polymail Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Archiving & Retention
Canned Responses
Data Recovery
Email Monitoring
Queue Management
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting/Blacklisting
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Activity/News Feed
Blogs
Employee Database
Employee Photos
Meeting Management
Newsletter Management
Real-time Chat
Screen Sharing
Survey/Poll Management
Video Conferencing
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Collaboration
Electronic Signature
Employee Activity Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Polymail Reviews for UK Users

Showing 5 of 47 reviews

Overall
4.3/5
Ease of Use
4.4/5
Customer Service
4.1/5
Features
4.4/5
Value for Money
3.8/5
Sheila C.
Graphic Designer (and owner)
Design, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/11/2018

"Polymail - The email solution with great features, easy shortcut keys and less bloat than Microsoft."

Comments: Overall, my use of Polymail has been positive. As mentioned previously in this review, the tracking feature and the follow up feature is really what sets this software apart from any other email software on the market. As soon as Polymail can get an Android mobile version of its software developed and marketed to me, I will give this software 5 starts all around.

Pros: I love the the tracking feature - I can see immediately when the recipient has both read and/or downloaded any attachments to an email I've sent them. The software also has the ability to remind you to follow up with the email in three days if you have not had a response from the recipient.

Cons: I hate that there is no Android mobile version of this software - yet. I'm still stuck using Gmail or Outlook on my phone and the two do not sync up at all. If I read/send an email from Polymail, it will not show up on my phone at all.

  • Reviewer Source 
  • Reviewed on 04/11/2018
Abbas H.
Managing Director
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/10/2017

"An email app with amazing potential for larger teams."

Pros: Being a very early started (back when it was free), i've loved Polymail's ability to fill the void that Mailbox left in our email workflows. It is an amazingly simple, easy to handle and clean email workflow tool. Standard snooze and remind options aside, i think they are onto something with the recent additions to Campaigns features and Salesforce.com integrations. They are excellent for a user within a sales organization who wants to super-charge their communication, outbound and email workflow.

Cons: The last pro is also a con, as the gradual shift from being a individual-user friendly tool to a SME or larger team focused tool becomes evident. I've been on their paid subscription, but it becomes harder and harder to justify just for the basics. Using more advanced features with Team and Enterprise plans end up being much more expensive, especially when you consider the cost of the CRM with it as well.

  • Reviewer Source 
  • Reviewed on 08/10/2017
Bernd O.
Self Employed
Photography, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 09/04/2019

"Great ideas - too many bugs"

Comments: Excited at first and way too often frustrated with a bloated and unintuitive application.
I only use it for "special" emails. When I really need to know if an attachment has been downloaded or when I need to get a message to many people.

Pros: Fantastic functionality. As a subscription customer you can see who and when someone opened your mail, if the clicked a link, downloaded a file - brilliant for business use.
The campaigns and sequences are a great promotion tool.

Cons: The User-Interface is, to say it mildly, not very intuitive. Functions are hard to find.
The worst part is, that it is too buggy. I get the feeling that they are too excited to launch new functions and ignore the basics of quality control.
Two examples: You can no resize/scale images inside a message. But go ahead and send this message and open it in another email client: the images are distorted/stretched beyond recognition. This function should be disabled at this point.
Images that I had added to a message that was sent out to many many people were missing, simply gone by the time the sequence was sent out. SO basically the message I created was altered by the system. A very serious bug. Should have never been released to the customers like that.
Many little UI bugs that appear when you try to import and edit recipients for campaigns/sequences.

  • Reviewer Source 
  • Reviewed on 09/04/2019
Verified Reviewer
CEO
Internet, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 06/10/2018

"An email client that will probably become central to businesses"

Pros: I've been using Polymail even before being available to the general public and I can say they listen to their users and they evolve very fast. The most important feature for me is the individual email tracking (if you send an email to multiple recipients, Polymail tracks each one of them individually, showing you exactly who read your email). It is invaluable for both sales and business emails. Also, the team added features that used to be part of separate platforms like the ability to send email campaigns directly from your address (great for sales), email sequences and team communication (so you can collaborate on emails with your team) - For us, Polymail is quickly replacing more expensive software such as outreach platforms or drip campaigns.

Cons: The sync between mobile apps and the desktop ones could be better (from time to time emails read on a platform don't sync to other platforms) - but they are improving.

  • Reviewer Source 
  • Reviewed on 06/10/2018
Alexander N.
UX/UI Designer
Design, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/03/2018

"Promising email client software"

Comments: Good email client software!

Pros: In general Polymail will be a great replacement for your pre-installed email client. It has modern and intuitive interface, nice features like scheduling to send your messages, ability to unite all your email accounts, and some nice paid special features like Campaigns, Team analytics, Statistics, etc.

Cons: I found existing pricing plans quite expensive. Not everyone can afford to pay per year for an email software. But what frustrates me the most are those multiple scrollbars. Sometimes it becomes impossible to scroll down to actually read a message. And this looks really disappointing considering the app's price. Hope guys from Polymail will fix this issue one day.

  • Reviewer Source 
  • Reviewed on 13/03/2018