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What is KeyedIn?

Enterprise-class Project Portfolio Management software designed for PMO's, IT Teams and Professional Services. Ideal for teams with 20+ users, KeyedIn Projects combines a refreshingly simple interface with deep PPM functionality, enabling you to take the complexity out of managing complex projects. From intake to execution, through to closure and status reporting, KeyedIn Projects unique persona based approach empowers you to tailor your individual user experience and simplify the way you work.

Who Uses KeyedIn?

Simple Cloud-based Project Portfolio Management software ideal for PMOs, IT and Professional Services Teams with 50+ Users.

KeyedIn Software - Dark Mode Dashboarding
KeyedIn Software - Utilization
KeyedIn Software - Portfolio Insights
KeyedIn Software - Resource Utilization
KeyedIn Software - Integrated Resourcing

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Reviews of KeyedIn

Average score

Overall
4.3
Ease of Use
4.0
Customer Service
4.6
Features
4.1
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
47%
4
38%
3
13%
2
2%
Natalie
Senior Project Manager PMO and Product Development in US
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

We have really begun to enjoy using KeyedIn and have seen the benefits.

5.0 6 years ago

Pros:

I like that we can track project plans based on tasks. It really works well for our company and helps keep our projects on point. I also like that we can set objectives (deliverables) and dates for those deliverables. This allows us to see when tasks are starting to "creep up" on the due date and either add more resources or push the deliverable date out. I also like that if we do push the deliverable out, we have to give a reason and the SW keeps track each time we push the date. This allows me to go back when the project is done, determine which dates we missed and see the reaons for the delay. I think this will help us find holes in our processes and fix them going forward. I really like the resource management tool, but are still pretty new to using it, so my knowledge is somewhat limited. Thus far, I am seeing some promise and anticipate it will become a very valuable tool. We are also just getting started in learning the reporting functions, but so far they are able to give us the exact information we need. It has made my weekly reporting to our Senior Team much more manageable and accurate.

Cons:

I don't like that there isn't a customer portal available. We also manage customer installs with this software and it would be nice to give the customer a link or temporary sign on they can use to view the progress of their project. We can setup a user, but believe it take a license and we have around 50 - 100 customer installs going at any given time. Managing those users would be a nightmare, so we are opting to just email them reports from the system.

Austin
Owner in Canada
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

KeyedIn Review

4.0 3 years ago

Comments: It has helped us stream line our business and we look forward to using more of it as our company grows.

Pros:

Tracey ability on jobs. Ease of use on the shop floor.

Cons:

To edit jobs you have to go to many fields just to change quantities on orders. Some functions dead end and you have to go backwards to move forward. IE Create a job from a SO you have to then go back to the SO to get to the work order. No communications from the shop floor back to the office. IE a message that could be submit for review on why there might have been issues with a certain operation. Ease of use for a small shop is difficult as there are many components to go through to use the software in full.

Magdalena
Consultant in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Can do with a UX refresh

3.0 last month New

Pros:

I can only speak for the timesheets functionality within keyed in. There are options to fine tune quite a bit if you need to be very specific/detailed about your human resource budgeting.

Cons:

It is not the smoothest user experience, things that can be done in 1 click, take 5. It’s often glitchy and things I have saved seem to disappear.

Jaime
Head of Delivery Office, Group Change & Delivery in UK
Insurance, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

KeyedIn Projects - Customer Feedback

5.0 5 years ago

Comments: Since making the decision to work with KeyedIn and adopt their product, the relationship with the KeyedIn team has been excellent; which made the configuration, build, test and implementation as painless as possible. We were able to request / have applied minor modifications to the "out of the box" package to suit our internal operating model and existing processes and we have thus far managed to roll out KeyedIn to all those that use it day to day as a project / programme management tool and feedback / adoption rates are very positive. KeyedIn appear to treat their customers as "partners" and are very flexible / agile and open to negotiation (which has made things easier when selling into our business). We never have an issue engaging with KeyedIn and their tech support team are quick to respond when we have technical queries that we are unable to solve internally. I would say that although this product is not the market leader right now, KeyedIn's flexibility, agility and desire to build the best value add / simple to use product (in partnership with their customers whom are readily invited to forward ideas for improvements) will take them to the next level.

Pros:

KeyedIn Projects is very intuitive / easy to utilise and is extremely feature rich; with an excellent user interface and bags of potential for the future (given regular "releases" that introduce an array of major / minor enhancements). Navigation around KeyedIn is relatively straight-forward to get to grips with, and bottom up / top down views all seem to work seamlessly together. On screen dashboards and data "widgets" (out of the box) are very useful / neat and can be easily configured / tailored for different users / executives / role types across any organisation. Powerful data mining / search / filter features allow us to very easily understand how our portfolio is progressing (in real time) and gives you instant ability to drill down to the heart of any risks / issues and the user interface is such that anyone within our organisation is able to be presented with their own customised dashboard and focus on what matters to them.

Cons:

A little more work is required to improve reporting outputs and ability to construct and run custom reports. However, major KeyedIn Project enhancement releases (scheduled in coming months appear to be addressing this), together with addressing customer feedback on the product and modifying where customer suggestions add real value across their customer base.

Howard
Programme Director in UK
Warehousing, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

KeyedIn First Impressions

5.0 5 years ago

Comments: We are creating a PMO within the business and using KeyedIn to replace a far simpler project planning tool. Hence the learning curve has been quite steep for both the project teams in terms of the complexity of the KeyedIn administration and for the project managers in terms of managing the change from running a simple plan to running a KeyedIn project.

Pros:

Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.

Cons:

Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects