KeyedIn

Good all round PPM tool

Comments: - Real-time reporting
- Exec dashboards
- Removing the use of all the spread sheets we previously had
- Enabling us to focus more on pipeline and future resource planning and scenarios

Pros:

- Real-time dashboards - Feature-rich - Resource management functionality is good - Single source of the truth - Highly customizable

Cons:

- The reporting functionality is currently not very intuitive but is being improved in forthcoming release

KeyedIn Projects - Customer Feedback

Comments: Since making the decision to work with KeyedIn and adopt their product, the relationship with the KeyedIn team has been excellent; which made the configuration, build, test and implementation as painless as possible. We were able to request / have applied minor modifications to the "out of the box" package to suit our internal operating model and existing processes and we have thus far managed to roll out KeyedIn to all those that use it day to day as a project / programme management tool and feedback / adoption rates are very positive. KeyedIn appear to treat their customers as "partners" and are very flexible / agile and open to negotiation (which has made things easier when selling into our business). We never have an issue engaging with KeyedIn and their tech support team are quick to respond when we have technical queries that we are unable to solve internally. I would say that although this product is not the market leader right now, KeyedIn's flexibility, agility and desire to build the best value add / simple to use product (in partnership with their customers whom are readily invited to forward ideas for improvements) will take them to the next level.

Pros:

KeyedIn Projects is very intuitive / easy to utilise and is extremely feature rich; with an excellent user interface and bags of potential for the future (given regular "releases" that introduce an array of major / minor enhancements). Navigation around KeyedIn is relatively straight-forward to get to grips with, and bottom up / top down views all seem to work seamlessly together. On screen dashboards and data "widgets" (out of the box) are very useful / neat and can be easily configured / tailored for different users / executives / role types across any organisation. Powerful data mining / search / filter features allow us to very easily understand how our portfolio is progressing (in real time) and gives you instant ability to drill down to the heart of any risks / issues and the user interface is such that anyone within our organisation is able to be presented with their own customised dashboard and focus on what matters to them.

Cons:

A little more work is required to improve reporting outputs and ability to construct and run custom reports. However, major KeyedIn Project enhancement releases (scheduled in coming months appear to be addressing this), together with addressing customer feedback on the product and modifying where customer suggestions add real value across their customer base.

Can do with a UX refresh

Pros:

I can only speak for the timesheets functionality within keyed in. There are options to fine tune quite a bit if you need to be very specific/detailed about your human resource budgeting.

Cons:

It is not the smoothest user experience, things that can be done in 1 click, take 5. It’s often glitchy and things I have saved seem to disappear.

KeyedIn Review

Comments: It has helped us stream line our business and we look forward to using more of it as our company grows.

Pros:

Tracey ability on jobs. Ease of use on the shop floor.

Cons:

To edit jobs you have to go to many fields just to change quantities on orders. Some functions dead end and you have to go backwards to move forward. IE Create a job from a SO you have to then go back to the SO to get to the work order. No communications from the shop floor back to the office. IE a message that could be submit for review on why there might have been issues with a certain operation. Ease of use for a small shop is difficult as there are many components to go through to use the software in full.

KeyedIn First Impressions

Comments: We are creating a PMO within the business and using KeyedIn to replace a far simpler project planning tool. Hence the learning curve has been quite steep for both the project teams in terms of the complexity of the KeyedIn administration and for the project managers in terms of managing the change from running a simple plan to running a KeyedIn project.

Pros:

Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.

Cons:

Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects