What is Sawyer?
Sawyer is an all-in-one software that allows educators to build custom schedules and easily manage online registration, payment processing, parent communications and more. We support all types of schedules - full and half-day camps, semesters, drop-ins, private lessons and more. Our dedicated, top-rated support team provides training videos, webinars, and business resources to bring our community together. Our software is flexibly priced to suit your business and requires no long term contracts.
Who Uses Sawyer?
Children's class providers. After school programs, camps and development classes geared towards families and children.
Where can Sawyer be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Sawyer
- Located in Brooklyn, US
- Founded in 2015
- Phone Support
- Chat
Countries available
United States
Languages
English
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About the vendor
- Sawyer
- Located in Brooklyn, US
- Founded in 2015
- Phone Support
- Chat
Countries available
United States
Languages
English
Sawyer videos and images
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Features of Sawyer
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Reviews of Sawyer
Ara
Very easy to use and adds a professional look to my website
Pros:
1. I love that HiSawyer is specific to use for children activities and classes. I tried other booking plugins or websites that were a "one size fits all" (appointments for nail salon or doctor's office) and well... they didn't quite fit for my business. For instance, HiSawyer allows the possibility to see the age and birthdate of the kids, having an "older sibling discount", adding semesters or multiple locations, specially because our class doesn't have only one location... Bookings are specific for a kid's class, and it's awesome. 2. Very easy to use! All what can be done in point #1, is very easy to set up! 3. Professional look. Some other plugins I had tried before look very outdated and amateurish. I love HiSawyer fresh and professional design. It's exactly what I was looking for for months until I bumped into HiSawyer.
Cons:
I really love everything about it. If I had to really look for perfection: it would be awesome if there was an app. It might be just me, but checking it from mobile can be a little bit frustrating sometimes. Nothing out of this world, not bugs or errors, just think about checking social media from a web browser in your phone. But other than that, I love this!
Jessica
Alternatives Considered:
Sawyer Review
Comments: We are solving are registration process by using Sawyer. Originally, we were using about 6 different spreadsheets that were all complicated on their own level. Because of this, the registration process became very lengthy because parents couldn't register on their own but instead, they had to register with me, an individual, and would have to wait for a process to be completed in order to move forward with registration. This became extremely difficult because one individual registering over 500+ students is not an easy task.
Pros:
I like how easy it is to manage and use. Our clients seem to enjoy it as well since it allows them a lot of accessibility and privacy especially when registering. I also appreciate all of the options that we can do for creating camps and classes. Overall, there are a lot of options that we can do for our programs now that we have Sawyer.
Cons:
Because of how easy the program is to use, there are some options that we would appreciate having but do not have yet. For one, it would be nice to have the ability to send out receipts to clients on the financials page if we were to increase their balance or charge them through there. It would also be nice to have a notes section on the financials page so that our accountant and I don't have to look through all of our emails to find information regarding a client but instead have it readily available. Another thing, we would appreciate is if the financials alone had the ability to sort the clients by payment method and etc. And if we move to another page and press the back button, it would be nice to not have to restart but instead just have it still remaining on the clients that we searched for.
Elizabeth
Very poor and confusing reporting system!
Comments: Exhaustingly Bad! It has made my administrative work FAR MUCH MORE DIFFICULT than doing them myself. If you client body is small like 20-40s , Sawyers is fine. If you are like us with hundreds.. I HIGHLY recommend you to look elsewhere.. I have switched to Amilia, a far more robust software. I was 15+ system level developer, and my partner was a Microsoft SQL expert. Looking at Sawyers report service, we both must regret to say.. it is far from prime time. It is ok for a shop with 30 some students. Not for us. We have over 200 students (still considered being pretty small).
Pros:
calendar review for daily activities. This is very helpful for ONLY daily operation - like the front desk staff to do quick look up.. But, by far not for the administrator, me.
Cons:
Report becomes unusable when students sign up for multiple classes! It puts ALL dates into a single cell in the report, in various order. Asked support to look at it.. Nothing can be done about that. So, I had to go through EVERY student who has signed up for more than one week to figure out. Reports with mismatched headers. e.g. DOB as the header, but it is actually something else like email address. Half of them are mismatched! To say unacceptable is an understatement. I was told it was some customization issue??? No form of customization should render such a fundamental error. This clearly indicates very sub-par software. No proper auditing. .. cannot explain why a balance showed discrepancy.. the only reason I got was " someone must have changed it." The administrator again simply insisted that made assumption it was us, or the client making the changes. No auditing info for accountability! An unacceptable excuse! This tells me this is ot an adequately built software. I would be ok with it if the administrator did recorgnize the error and committed future improvement! But they seemed to be content placing the blame on us, or the mysterious someone!!! Missing one of the most fundamental reporting features: Cannot generate a report of scheduled classes unless at least one student is already registered? But, I have to manually check one by one! It would be ok if you have 10-20 classes, not 40+ like us.
Sawyer Response
4 weeks ago
Hi Elizabeth, We're sorry that Sawyer wasn't able to meet your reporting needs. We work with organizations of all sizes to power their registration including franchises, non-profits, and schools in addition to smaller businesses. We continue to evolve our products because of critical feedback like this and thank you for taking the time to share it with us. We loved getting the opportunity to work with Storming Robots and wish you all the best in your future success.
Michelle
Alternatives Considered:
Sawyer has made my life easier!
Comments: I have been very happy overall with Sawyer; creating classes and schedules is easy, reports are a breeze, and parents find it much easier than our other system.
Pros:
Financials - reporting, payment plans, etc. I used to spend so much time creating and managing payment plans for parents! Our previous software made it almost impossible to get information about our deposits, fees, etc. It is very transparent with Sawyer.
Cons:
It is more for children at this point and we have classes for children and adults so sometimes we have to do a lot of explaining to people. A little more flexibility for that would be nice.
Natalie
Alternatives Considered:
Best value and stupid simple!
Comments: Amazing!!! Best customer service and feature updates for the price!
Pros:
The software is SO easy to use! When you’re setting it up and training other employees it’s easy to see that it’s hard to mess anything up!
Cons:
No Point of sale feature available. We still pay for another 3rd party software for this part
