ClickandStor

by The Storage Group

Who Uses ClickandStor?

ClickandStor is fantastic for self storage facilities, portable storage companies and container storage businesses that want to offer the convenience and flexibility of online rentals.

What Is ClickandStor?

ClickandStor 3.0 transforms your self-storage website into an online rental and revenue-increasing machine! Facilities can view online rentals, reservations, abandonments, tenant contact information, and more from the Performance Dashboard. With customized push notifications, facilities can alert tenants of bill-payments, holiday hours, and more, increasing your chance of getting paid on-time. ID Verification is also available for extra peace of mind and an added layer of security.

ClickandStor Details

The Storage Group

https://www.storageinternetmarketing.com/

Founded 2010

ClickandStor Pricing Overview

ClickandStor does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Live Online

Support

24/7 (Live Rep)

Business Hours

ClickandStor Features

Self Storage Software
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

ClickandStor Reviews for UK Users

Showing 5 of 5 reviews

Overall
4.2/5
Ease of Use
3.6/5
Customer Service
4.5/5
Features
4/5
Value for Money
3.8/5
Stephanie F.
Property Manager
Facilities Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/01/2020

"One less thing on my "To Do" List"

Comments: Since I’ve been working with The Storage Group my occupancy rates are high even in the slowest time of the year. Over just seven months, my occupancy rates went from 85% to a 95% average while using ClickandStor®️ 3.0 and The Storage Group’s SEO services! For me and my team, the best thing about working with The Storage Group is their staff, my questions never go unanswered for more than 24 hrs. They’ve greatly helped our facilities and we are proud to be a TSG client.

Pros: Easy peasy for the "non computer" person

Cons: Nothing negative to date, It's been over a year since we switched

  • Reviewer Source 
  • Reviewed on 30/01/2020
Cassidy M.
Resident Manager
Consumer Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/05/2017

"ClickandStor is a great option for a facility of any size"

Comments: Tenants can move in quickly and conveniently whenever they'd like! It saves us time and keeps customers happy!

Pros: My favorite ClickandStor features are the ease of setup and the user friendliness of the system on our website. We never have to explain how to use it to tenants and that is a huge time saver!

Cons: What I like least about ClockandStor is there isn't an option for an interactive map - some of our tenants rent their unit online and then call and ask where their unit is.

Vendor Response

by The Storage Group on 26/05/2017

Thanks for the fantastic review, Cassidy! We are so glad that you are a big fan of ClickandStor® and that it has saved your facility a lot of time! We do offer the ability to add a facility map to ClickandStor® as a JPG or PDF file. Please reach out to us at [email protected] to add the map. Thanks!

  • Reviewer Source 
  • Reviewed on 26/05/2017
Rob H.
Owner, A1 Storage
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 04/06/2017

"ClicknStor works - mostly."

Pros: Offers the ability to run my storage without an on-site office. Allows credit card payments. This is what it's supposed to do.

Cons: 1. Site often will not display available units but processes forever on multiple browsers. Refresh, try again. Maybe I get lucky. Thinking customers not so patient. 2. Tenants have lots of trouble setting up new or existing accounts due to the inflexibility of the programming. They often call me to say they can't setup account / make a payment because the site says they don't exist. So I have to set up their account for them. Good times. Also little things like unit A1 has to be entered A01 or site becomes stupid. Instructions have been added to guide users. They don't read them and they shouldn't have to. This is 2017. Web sites are supposed to work and be user-friendly. I've spent a great many hours troubleshooting your software with your developers. It is better now and is mostly functional but far from good. Denies users the ease of use they have come to expect from other online retail sites. StorageGroup Devs say ease of functionality can't be fixed. 3. I'm being charged a hefty fee each month for a site that is hit and miss in displaying available units and is largely a failure in allowing regular non-tekkies to log in and manage their account without help from ME. But I've invested 4 grand to build the site so me and my customers are stuck with a site that is marginal at best. I'm happy when it works.

Vendor Response

by The Storage Group on 20/06/2017

Thanks for taking the time to leave us a review. We appreciate your honest feedback and for letting us know the issues that you have been having with ClickandStor®. A member of our team will reach out to you directly in order to resolve the situation.

  • Reviewer Source 
  • Reviewed on 04/06/2017
Chris P.
Manager
Facilities Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 25/05/2017

"the price seems high that's the only negative thing."

Comments: the ability to have everything integrated

Pros: customer service Denise has been very helpful with helping us everytime we need to make a change to the website.

Cons: The ability to rent online is great but can also be done through site link and a web page like wix

Vendor Response

by The Storage Group on 25/05/2017

Thanks, Chris, for the overall positive review! We are glad that you have had a great experience and that you see the value of ClickandStor®. We hope that you will recommend ClickandStor® - A Kiosk In Your Pocket to others within the self storage industry.

  • Reviewer Source 
  • Reviewed on 25/05/2017
Laura R.
Manager
Consumer Services, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 27/04/2019

"It does what it needs to"

Pros: Integrates our website with our reservation and rental system

Cons: It's not terribly user friendly for our customers. It is not very intuitive in how it functions

  • Reviewer Source 
  • Reviewed on 27/04/2019