Who Uses This Software?
ClickandStor is fantastic for self storage facilities, portable storage companies and container storage businesses that want to offer the convenience and flexibility of online rentals.
Average Ratings4 reviews
- Overall 4/5
- Ease of Use 3.2/5
- Customer Service 4.3/5
- Features 3.8/5
- Value for Money 3.3/5
- Free Version No
- Free Trial No
Cloud, SaaS, Web
24/7 (Live Rep)
- The Storage Group
- Founded 2010
ClickandStor 3.0 transforms your self-storage website into an online rental and revenue-increasing machine! Facilities can view online rentals, reservations, abandonments, tenant contact information, and more from the Performance Dashboard. With customized push notifications, facilities can alert tenants of bill-payments, holiday hours, and more, increasing your chance of getting paid on-time. ID Verification is also available for extra peace of mind and an added layer of security.
ClickandStor Most Helpful Reviews
Reviewed on 26/05/2017
ClickandStor is a great option for a facility of any size
Comments: Tenants can move in quickly and conveniently whenever they'd like! It saves us time and keeps customers happy!
Pros: My favorite ClickandStor features are the ease of setup and the user friendliness of the system on our website. We never have to explain how to use it to tenants and that is a huge time saver!
Cons: What I like least about ClockandStor is there isn't an option for an interactive map - some of our tenants rent their unit online and then call and ask where their unit is.
by The Storage Group on 26/05/2017
Thanks for the fantastic review, Cassidy! We are so glad that you are a big fan of ClickandStor® and that it has saved your facility a lot of time! We do offer the ability to add a facility map to ClickandStor® as a JPG or PDF file. Please reach out to us at [email protected] to add the map. Thanks!
Reviewed on 25/05/2017
the price seems high that's the only negative thing.
Comments: the ability to have everything integrated
Pros: customer service Denise has been very helpful with helping us everytime we need to make a change to the website.
Cons: The ability to rent online is great but can also be done through site link and a web page like wix
by The Storage Group on 25/05/2017
Thanks, Chris, for the overall positive review! We are glad that you have had a great experience and that you see the value of ClickandStor®. We hope that you will recommend ClickandStor® - A Kiosk In Your Pocket to others within the self storage industry.
Reviewed on 27/04/2019
It does what it needs to
Pros: Integrates our website with our reservation and rental system
Cons: It's not terribly user friendly for our customers. It is not very intuitive in how it functions
Reviewed on 04/06/2017
ClicknStor works - mostly.
Pros: Offers the ability to run my storage without an on-site office. Allows credit card payments. This is what it's supposed to do.
Cons: 1. Site often will not display available units but processes forever on multiple browsers. Refresh, try again. Maybe I get lucky. Thinking customers not so patient. 2. Tenants have lots of trouble setting up new or existing accounts due to the inflexibility of the programming. They often call me to say they can't setup account / make a payment because the site says they don't exist. So I have to set up their account for them. Good times. Also little things like unit A1 has to be entered A01 or site becomes stupid. Instructions have been added to guide users. They don't read them and they shouldn't have to. This is 2017. Web sites are supposed to work and be user-friendly. I've spent a great many hours troubleshooting your software with your developers. It is better now and is mostly functional but far from good. Denies users the ease of use they have come to expect from other online retail sites. StorageGroup Devs say ease of functionality can't be fixed. 3. I'm being charged a hefty fee each month for a site that is hit and miss in displaying available units and is largely a failure in allowing regular non-tekkies to log in and manage their account without help from ME. But I've invested 4 grand to build the site so me and my customers are stuck with a site that is marginal at best. I'm happy when it works.
by The Storage Group on 20/06/2017
Thanks for taking the time to leave us a review. We appreciate your honest feedback and for letting us know the issues that you have been having with ClickandStor®. A member of our team will reach out to you directly in order to resolve the situation.